I stayed at the Travelodge with my partner and his parents in Sept 2012. More than a week after our stay, my partner discovered the Travelodge had, without his knowledge or permission, taken and were still holding nearly $1,000 from his credit card - this was for 2 nights stay for the 2 rooms PLUS a $200 holding amount. We had already paid for our stay in full upon checking out, therefore this came as a complete surprise and my partner spent considerable time on the phone trying to have this incident managed. It caused my partner considerable stress as initially it seemed as though his credit card had been used by an unauthorised person, and he also incurred extra interest fees because his credit card was temporarily overdrawn. The full amount was refunded when he called Travelodge about this issue, however no apology was made for their mistake. What is more, his credit card company said it is a common mistake made by the Travelodge, so beware and be careful!
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- Also Known As:
- Travelodge Mirambeena Resort Darwin Hotel Darwin
- Travelodge Mirambeena Hotel Darwin
- Travelodge Darwin
- Travel Lodge Darwin
- Darwin Travelodge
- Darwin Travel Lodge