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“Good Chinese Food but Service Not Flash”

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K-tong thai & chinese restaurant take-away
Cuisines: Asian
Description: Authentic thai & chinese cuisine .we specialise in catering for all business function & private parties we are fully licensed .catering up to 160 people
Restaurant details
Description: Authentic thai & chinese cuisine .we specialise in catering for all business function & private parties we are fully licensed .catering up to 160 people
Reviewed December 23, 2012

My family visited K Tong Thai & Chinese Restaurant recently. No sooner had we sat down than the waiter was all over us asking for a drinks order. He then handed out the menus and I kid you not, returned in 60 seconds to take our order. Seriously, customers frequenting restaurants generally do so to relax and enjoy the time and great food. That means giving us enough tme to get comforatable then order a drink and have enough time to browse the menu before placing orders. The drinks list at K Tong is not extensive and we ordered a bottle of Sauvignon Blanc and a Soft Drink for our son. Having now placed our order, the entrees arrived in approximately 5 minutes and were delicious. Our mains that followed were also very nice, however, attempting to order further drinks for our son and even some water for the table was near on impossible and there were only 4 other occupied tables in the restaurant.

Overall, whislt the food was excellent, the menu could have few more items, particularly seafood. The service was ridiculous. If we had of played it their way, we would have been in and out of K Tong in 40 minutes.

Please allow your customers time to relax and enjoy the experience rather than turn it into a production line.

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Thank Colin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (11)
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9 - 11 of 11 reviews

Reviewed July 28, 2012 via mobile

Don't go this restaurant if you are looking for good service - but do go if you're after a great meal!

Our waitress was most put out when after only having 2 mins to scout out the wine list we asked for a few more minutes to make our decision. This turned into 20 mins until she returned to ask for our meal order instead...

When a male waiter came to serve our main he enquired if we were right for drinks (noticing that our glasses were by then all empty) & we asked if there was wine left in the bottle. He lifted it out, said there was & promptly replaced it into the bucket without refilling our glasses.

Thankfully the meals here are always spot on or there would be no reason to return.

    • Value
    • Atmosphere
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    • Food
Thank rhid78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2011

very unassuming restaurant and if not for friends raving about it I would have missed out on a very tasty meal.

Thank ks2411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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