My family visited K Tong Thai & Chinese Restaurant recently. No sooner had we sat down than the waiter was all over us asking for a drinks order. He then handed out the menus and I kid you not, returned in 60 seconds to take our order. Seriously, customers frequenting restaurants generally do so to relax and enjoy the time and great food. That means giving us enough tme to get comforatable then order a drink and have enough time to browse the menu before placing orders. The drinks list at K Tong is not extensive and we ordered a bottle of Sauvignon Blanc and a Soft Drink for our son. Having now placed our order, the entrees arrived in approximately 5 minutes and were delicious. Our mains that followed were also very nice, however, attempting to order further drinks for our son and even some water for the table was near on impossible and there were only 4 other occupied tables in the restaurant.
Overall, whislt the food was excellent, the menu could have few more items, particularly seafood. The service was ridiculous. If we had of played it their way, we would have been in and out of K Tong in 40 minutes.
Please allow your customers time to relax and enjoy the experience rather than turn it into a production line.
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