We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location to explore Tourist Attractions”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Palmerston Sunset Retreat
Ranked #5 of 17 Darwin B&B and Inns
Reviewed October 24, 2013

Very warm hospitality with down to earth hosts Jan and Brian. Swimming Pool was very relaxing. Most important thing for me was the high level of cleanliness. I had the Kadek Suite which was spacous and nicely furnished in a tropical Bali style. Location was close to facilities for dining out.

  • Stayed: October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Harold B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (37)
Traveler rating
Traveler type
Time of year
Language

16 - 22 of 37 reviews

Reviewed October 11, 2013

After a delay in Darwin picking up hire car, I was late arriving. Brian was very helpful and showed me how the room worked etc. Couple of things went wrong: A/C was intermittently working and shower head ?too heavy for the wall kept falling down but both were sorted out quickly by Brian on return from work. Room was clean and well decorated and comfortable bed. Nowhere to "work" on a computer except on verandah which is lovely for relaxing on; paper tissues would be good? Able to do a couple of loads of washing which was so useful when travelling, for $2. Brekky adequate - I missed the mango season. The B&B isn't close to any places to eat/shop and no views as at the end of cul de sac. Overall it was very good but I had a few reservations - see review.

  • Stayed: September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmerstonSunset, Owner at Palmerston Sunset Retreat, responded to this reviewResponded October 18, 2013

We thankyou for taking the time to review our property.
We are pleased you found the suites clean and comfortable.

We will take on board your suggestions to enhance the room amentities.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2013

I am totally unsure what to write here as we had mixed opinions, we will be writing a full report for the media so for now will keep it short.

Pros
Room was clean and well presented
Brian went out of his way to make us welcome
Lovely heated pool

Cons
The website makes it sound to be on acreage, it is just a house at the end of a cul de sac where the owners live upstairs and rent off downstairs and half of upstairs.

We had an 8hr drive so were not sure on our arrival time, we sent Jan a message saying we would be there in 3 hours as we had just reached Katherine, when we arrived she told us the room wasn't ready and wouldn't be for another 40 minutes as she had to mop the floor. My youngest son was bursting for the toilet and I asked if he could just use the loo, to which she refused and said no the floor is wet, eventually after he had already had an accident she let him in.

Although it says breakfast is included you only receive one jug of milk and cereal, maybe if we had asked for another jug of milk they would have kindly provided one but as I can't eat anyway it wasn't a problem.

We asked 3 times for a business receipt and are still waiting.

Even though our account was a savings account we still got charged the 3% surcharge.

We were unsure of what areas we could or couldn't use


To be honest I think it was the toilet incident that left us with a sour taste because as I said the accommodation itself was ok, although I don't think we would return. We moved out to a property in the city which is lovely.
Maybe Brian would be the best person to deal with customers he is lovely even if he is originally from Yorkshire ;)

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank karos1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmerstonSunset, Owner at Palmerston Sunset Retreat, responded to this reviewResponded September 29, 2013

We listen constructively to guest feedback as it enables us to improve our guests experiences.
We are concerned that your perception of service has been rated so low.

Jan was our duty Australian owner and manager at the time of your booking and arrival.
We note the following:
The previous day to your arrival a confirmed after hours 8pm ++ arrival time was advised. Access details notes on suite orientation were provided by email. Jan also included tips on the Katherine area for your reference and enjoyment enroute to Darwin.
Breakfast was not included as part of your quote through a 3rd party website.
Given your expected very late evening arrival Jan decided to provide complimentary fruit cereals and accompliments for you to enjoy first up that morning as explained on your arrival.

Your afternoon arrival was unexpected we did not receive a phone call, text or email that conveyed an early time change.

The suite was not ready for your arrival so we offerred for you to relax by the pool and offered complimentary refreshments for your family.

Yes a request was made for your young lad to use the toilet.
As explained the access where you were sitting to the rear of the unit was potentially slippery as Jan had just mopped it.
Jan personally asked your son if he could wait a couple of minutes. He answered yes.

On checking the front access was dry to the bathroom she personally accompanied your son to the bathroom. We must uphold a duty of care which includes wet flooring.

Under no circumstances would we deny a guest a bathroom access. They may use our own personal one if required. Jan was not aware of any emergency in this regard.

Account receipts documententaion was provided immediately on transaction to your husband.

We are sorry your stay of a full day at our property did not meet your expectations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

A fantastic & cozy place to stay! Great hosts, Great room, great verandah...
A perfect spot to relax. Pool and Other facilities available, very clean. I can highly recommend this bed & Breakfast, and would come back again.

Stayed: August 2013, traveled as a couple
Thank SuBe2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

The hosts Brian & Jan are wonderful. They were so friendly and helpful. The location is quiet with a wonderful outdoor setting on the verandah. There is your own fridge, microwave, sink and utensils. The pool and BBQ were great.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Triogirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

Having only stayed in a B&B once before and not enjoyed it as I felt as if I was staying in someone elses house and eating at their dinner table as if one of the family. I like the privacy of being able to choose how much time I wish to spend interacting with the hosts. I really enjoyed this place as they offered us the use of many of their own facilities (pool, laundry, bbq, outdoor lounge and tv area) while making us feel we were not intruding on them and giving us privacy. The hosts were very friendly and helpful and always keen for a chat if we wished to and we had many great conversations. We loved the room and it was clean and comfortable and suprisingly spacious despite having 2 adults and 2 small children in the single room. The balcony with its cooking and cleaning facilities, table and chairs and long wooden bench lounge was a delight. Looking forward to our next visit to Darwin and I will be sure to look them up again to stay.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Deborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2013

What a beautiful stay at Palmerston Sunset Retreat! The booking was smooth, the hosts Jan and Brian were friendly and welcoming and helpful and, in short, a pleasure. We enjoyed their company and the privilege of having it.
The accommodation is well priced, clean and comfortable and has everything needed including a kitchen area to cook the local fresh fish available in Darwin and laundry with clothesline.
The pool was just lovely!! We could go out each day or just relax by the pool.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kaytricia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Darwin hotels
9.8 mi away
The Cavenagh
The Cavenagh
#2 of 17 in Darwin
138 reviews
10.8 mi away
Darwin City Bed and Breakfast
10.4 mi away
Barramundi Lodge
Barramundi Lodge
#14 of 17 in Darwin
75 reviews
Show Prices
Show Prices
Show Prices
10.4 mi away
Casa on Gregory
Casa on Gregory
#1 of 17 in Darwin
64 reviews
10 mi away
Darwin Central Hotel
Darwin Central Hotel
#1 of 36 in Darwin
2,070 reviews
10.2 mi away
Mantra on the Esplanade
Show Prices
Show Prices
Show Prices

Been to Palmerston Sunset Retreat? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palmerston Sunset Retreat

Address: 8 Renwick Ct | Gray, Darwin, Northern Territory 0830, Australia
Location: Australia > Northern Territory > Top End > Darwin
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #5 of 17 B&Bs / Inns in Darwin
Price Range: $90 - $136 (Based on Average Rates for a Standard Room)
Number of rooms: 2
Official Description (provided by the hotel):
Stunning Tropical Bed & Breakfast in Darwin with Private 1 & 2 Bedroom Suites seperate to owners Accom. Tropical Gardens and adjoining parklands in central location. Enroute to Darwin's major attractions Kakadu National Park, Wildlife Park & Crocodile Farm. The property has a large Saltwater Swimming Pool (Solar heated), wide spacious verandahs with all suites tastefully furnished with quality linen and amenities. Poolside Kitchen & BBQ facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Palmerston Sunset Retreat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing