We enjoyed this hotel and agree with everything others have said. HOWEVER, before leaving home, we were aware of problems with billing/front desk. Our flight from Sydney was cancelled, causing us to have only 1 night instead of 2 at the Desert Gardens. We were told, and have the bill for the 1 night; assured the billing dept. was aware of the change, that was beyond our control. Now we are billed 2 nights, and they have disputed the credit card company's claim. They HAVE the SIGNED bill for the 1 night, yet are disputing their error. This is not the first incident of overbilling by this hotel, as seen in previous complaints on Trip Advisor. Enjoy the hotel, but be aware ......
- Official Description (provided by the hotel):
- Voyages Desert Gardens Hotel is a superior hotel at Voyages Ayers Rock Resort. Magnificent ghost gums and flowering native shrubs are the setting for this hotel. Voyages Desert Gardens Hotel is centrally located to all resort and touring facilities and offers a range of accommodation, from shaded poolside rooms to deluxe rooms overlooking the desert.You can relax in the comfort of your own private balcony or courtyard, or unwind in the hotel's pool, sipping cocktails from the Bunya bar. It's only a short stroll to the Resort's numerous lookouts, where you can view what is arguably Australia's best sunset, with the spectacular play of colours across the face of Uluru and the surrounding desert. Once the sun has set, dine at Arnguli Grill and savour an a la carte flame grilled menu. ... more less
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- Also Known As:
- Desert Gardens Hotel, Ayers Rock Hotel Yulara
- Hotel Desert Gardens
- Desert Gardens Hotel, Ayers Rock Resort Australia/Yulara