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All reviewsayers rockdeluxe roomtown squaredesert gardenarnguli grillsounds of silence dinnerpost officelarge bathroomstayed nightsshuttle busgrocery storeaat kingsbuffet breakfastremote locationnational parksunrise touralice springs
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Reviewed September 27, 2012

Uluru - a great place to visit. Desert Gardens - awaiting its turn for fixes. There is a reason that Sails in the Desert (adjacent hotel, same owner) is undergoing a remodel. Desert Gardens must be next. In short - broken toilet, shower curtain too short to reach tub so water goes onto bathroom floor, safe too small for laptops, sliding glass door barely closed with struggle, lack of controls for room heat / cooling and way too hot on cool winter nights. King bed reserved but not provided. No reason given. Was only reminded that preferences are not guaranteed. No big deal, but the staff could say something nicer than the equivalent of "we don't have to". Despite all this we still had a nice visit, and there wasn't a better choice for our lodging. Expect a few problems and enjoy your visit.

  • Stayed: September 2012, traveled as a couple
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Thank Global_Prospector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

We stayed in the Deluxe Rock view rooms which we wern't expecting as we had booked just a standard room. The view was beautiful and we were touched by the thoughtful card and bottle of bubbles on ice for our Anniversary. A very Special touch! The rooms were large, comfortable and clean as was the Bathroom. My only complaints are that the bathroom floor got very wet as the shower is over the bath and the curtain doesn't hold the water back no matter which way you try. Also, the LONG walk from Reception to the room is tiring when lugging heavy suitcases and dragging them up 2 flights of stairs was ridiculous. I truly don't know how elderly or disabled people would cope with this.

  • Stayed: September 2012, traveled as a couple
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Thank pinecreekSa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

I booked Desert Gardens only 2 weeks before our stay via a travel agent to give my husband a surprise getaway. We thoroughly enjoyed it and lapped up the positives, just happy to experience Uluru and Kata Tjuta in our short stay. I didn't know till I read the reviews that there were rooms with views to the Rock. LOL.
Tips & Observations:
+Uluru is NOT a short walk across the road from the hotel. It's an interesting 20 minute bus ride.
+There was no toaster or microwave but a kettle and fridge in our room. Breakfast at the Desert Gardens restaurant is $30-35 so buy cereal etc at the IGA supermarket in the Town Centre in the motel complex if you want to save some money. The IGA prices were ok considering where we were.
+Yes, the meals at the Arguli Grill are a little pricey but suck it up and enjoy the fine dining, the delicious food and superb service in a delightful reastaurant. Cheaper eat-out options are available in the Town Centre where the IGA is.
+The pool looked lovely. Towels and deckchairs are supplied. Limited food & drink options available poolside.
+Nice capuccinos available at the bar just outside the Arguli Grill restaurant.
+The motel is set out in such a way that wheelchairs have good access.
+The grounds are beautiful and well maintained. Deckchairs are set out under the gum trees in the shade.
+The Visitors Centre next to the Reception building is good for souvenirs and finding out about the history of the area.
+All tour buses leave from and can be booked at Reception. The process is very organised. Staff are very helpful.
+ There is free shuttle bus that operates in the complex 10:30 am-midnight. (Stops 6-6:30pm)
+"Sounds Of Silence" dinner is great. Endless food and drink. Cost a lot but had forgotten the price by the time we went on it. Again, suck it up and enjoy the unique experience.
+Uluru Express bus is very handy but $50 return. It leaves and returns several set times per day.We got the 9:30 am bus that got us there in time for the 10am free guided tour around the Rock. TAKE A HAT AND WATER. Its a 20 minute walk to the Uluru Cultural Centre if you want souvenirs, food or a toilet.
+Climbing the Rock is discouraged for cultural reasons. Rock climb can be closed when temp is over 36C, when it rains, there's low cloud, high wind or a death or injury on it.
+ I enjoyed the part of the tour that took in the views of Kata Tjuta more than the walk around it.

Room Tip: Rooms with a view of the Rock are available. Rooms with flat access are available close to the pool, restaurant and Reception. Operation of the AC is a bit tricky.
  • Stayed: September 2012, traveled as a couple
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Thank gazali99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

My daughter and I stayed at the Desert Gardens Hotel and we were very happy with our lodging.
The Hotel provides free shuttle pick up to/from the airport and the transport to and from was flawless.
The hotel was very clean and we had a very good view of Uluru from our balcony.
We opted to not dine in the restaurants and we did not have a chance for a swim in the pool. We were too busy! AATKings has tour pickup at the hotel and all of our tours were excellent.
There is a pay computer in the lobby that you can use twelve minutes for $2.
The shopping center is fun. It includes a bank and post office and a grocery store. There is a shuttle that travels around the resort compound but we found walking there to be a nice stroll.
The only drawback that I would comment on is that at night, the walking paths around the hotel units is not very well lit.

  • Stayed: September 2012, traveled with family
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Thank LindaSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2012

This is definitely not a 4 star hotel. But they are still charging 4 star prices, The whole place could do with a good cleaning and a refurbishment. The staff at reception and at Gecko's were very nice,but they are fighting a losing battle .The whole resort is simply a means of extracting money from tourists. My advice is to try and do Ayers rock as a day tour and save yourself a lot of money.

Room Tip: Try somewhere else
  • Stayed: September 2012, traveled with friends
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1  Thank Fitzer58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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