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Reviews (3,284)
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All reviewsayers rockdeluxe roomtown squaredesert gardenarnguli grillsounds of silence dinnerpost officelarge bathroomstayed nightsshuttle busgrocery storeaat kingsbuffet breakfastremote locationsunrise tournational parkalice springs
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Reviewed September 16, 2012

let's put a couple of caveats out there first.

ok - the view is great (if you get the room with the view), but for the same price, I've had a view at Sydney Harbour .. which arguably, is just as spectacular view (if you're into that) ... so that's probably putting the price up a bit.., but not that much ...

Ok - it's remote ... but the IGA supermarket prices weren't excessive? so is this why its expensive? I dont get the excuse that it's remote and people have to adjust expectations - there are some VERY expensive lodging options within throwing distance, and direct flights from Sydney and Perth to this place - it is NOT isolated to the point that it cant be upgraded easily.

so those two things out of the way, I really dont understand how this hotel, can charge what they do, and claim it's a 4.5 star hotel?

The kettle didnt work, and then the replacement kettle didnt work...
The air conditioning, I couldnt figure it out, and we're talking 35 degree temperature days people - this NEEDS to be improved - a pissy little switch with scratched out numbers (becuase it was probably installed in the 70's), saying OFF, LO, MED, HIGH - which didnt apparently even do anything, is poor - very poor
Dont think that you're gonna spend time in the resort though lounging around the pool, because it's freezing cold, and the size of two car parks (the actual space for a car, not the building)
The restaurant had a steak for $50 - now frankly, if this place can't even get the air conditioning right, why am I going to spend this on a steak.
no power points? there were two in the bathroom? but even the lamp was hard wired into the wall? We need to charge our camera, laptops and all of modern technology (which granted was probably a Gramophone when this place was built) - we need power points!

positives

the view
The balcony - saw the sunrise from the balcony
the king size bed ... all very nice

please at least improve the air conditioning and give the place a bit of a modernisation....

Room Tip: view - you MUST get a view, otherwise why stay here
  • Stayed: September 2012, traveled with family
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3  Thank b747sw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

My wife and I stayed here for two nights on our honeymoon. I think a lot of people fail to understand that you are traveling to a very isolated part of Australia and need to adjust your standards a little bit. It is not a four star resort but it is still far superior to what you can expect to see in other parts of the world that are similarly isolated. The hotel is a bit older but the rooms were still clean and modernized. Our bed was very comfortable. I'd have no problem staying here again.

  • Stayed: June 2012, traveled as a couple
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2  Thank Europefan17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

After reading previous reviews which gave this hotel poor ratings we were pleasantly surprised to find that the hotel met all our expectations. We stayed in an upstairs deluxe rock view room, the room was quite large, well lit, clean and very comfortable. We also took a helicopter ride around the Rock and the Olga's, a must do. As expected everything price wise is over the top, but you can eat cheaper at the Town Centre. We also went to the Sounds of Silence Dinner. Food was OK but experience was worthwhile. We also ate at the Arnguli Grill (Desert Gardens Hotel) food and service excellent, only let down was the outrageous price for a cup of tea, which was hot water and a tea bag.

Stayed: September 2012, traveled as a couple
1  Thank iha255060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

Stayed at Desert Gardens for 3 nights in August. The first night we moved rooms due to the mould in the shower being extremly bad. THe room we moved to was a nice King room and had a great view. Staff extremly friendly and always avaiable to assist. Thank you

  • Stayed: August 2012, traveled as a couple
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Thank dak3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

We had also read the reviews on Tripadvisor, so had some concerns before arrival, so perhaps it was the low expectations we went in with, but we thought the place was great (if on the expensive side..... "charging like a wounded bull"). We went for a king size room, with views over to Uluru; it was spacious, clean, adequately fitted out, good bathroom. We ate at Arnguli Grill in the hotel and again were very impressed with the service and quality of food. Prices were comparable with good restaurants in Sydney and the food every bit as good (if not better, with their use of native plants and seeds for flavouring). We also signed up for the Sounds of Silence evening meal under the stars; it was very well done with great facilities, good food and friendly service... may be seen as expensive, but it was a great evening. Overall, the resort was clean and tidy, with friendly service wherever we went. Uluru and Kata Tjuta (aka Ayers Rock and The Olgas) are stunning and certainly worth seeing at least once in your life and the resort, whilst expensive, is a great place to stay for the few nights you'll be there.

  • Stayed: September 2012, traveled as a couple
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1  Thank xxxxRandCxxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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