I thought this hotel was decent. Yes, way too expensive but that's how they get you in the desert. You don't have all that many choses really. My room was clean and comfortable. TV channels are limited but you shouldn't be watching TV anyway. The pool was enjoyable.
The first day I arrived, I went to the service desk asking for information on the tours. I asked the woman how long it would take to walk around Ayers Rock. She gave me this weird look. Told me that they don't recommend doing that at all. She said the walk would be about 8/9 hours long. That didn't sound right to me (since I had done some prior research) but she must know what she's talking about right, since she's selling tours??? Later that night I was talking to an older guest who told me they were doing the 'Base Walk' tomorrow. This guy was in his 70's and he's walking around Uluru??? I thought they didn't recommend that??? The next day I asked my driver about it. He told me that he wasn't sure why the lady would say that since walking the base of Uluru is very common. And the walk is only about 4 hours...far from 8 or 9 hours. You'd think the person selling tours would be a little more informed about what they're selling. So talk to other people too...not just the hotel staff selling tours.
I thought internet was decently priced and it was free in the lobby which is always a plus.
After I checked out of the hotel and flew back to Sydney, I realized I forgot something in my hotel room. I tried to call the hotel that very same night but I was surprised to find that I COULD NOT find a direct number for the hotel AT ALL. I guess there was only a universal number for reservations or something but no direct number for the hotel. We called information...I looked online forever trying to find a direct number. My Aussie family that I was staying with were shocked that we couldn't find a number for the hotel. So...if there was a family emergency outside of the available phone number's hours (which I think was only till 5pm) and I didn't have internet...(I had no cell phone)...how would they have gotten a hold of me? It was very bizarre. The next day we finally managed to get transferred through to the hotel. It took about two full days to be told that they didn't find anything in my room. They kept telling me they'd call back and let me know but they never did. We had to call 3 or 4 times and finally get angry with them before they managed to get back to us. They said they didn't find anything even though I knew I left it. But...my fault for leaving it behind. Hope whoever has it now is enjoying it.
In summary - Average place at a five star rate. Research your tours before you arrive. Take a swim in the pool (might as well...you're paying for it!). Hope you have no family emergencies. And finally...don't leave anything behind because you'll have to buy a new one.
- Official Description (provided by the hotel):
- In Australia's Red Centre, the five star Sails in the Desert hotel beautifully contrasts Uluru's raw natural beauty with a decidedly luxurious outback holiday experience. Soaring white sails crown Ayers Rock Resort's Sails in the Desert hotel, shading 228 luxury five star rooms and suites. Discover the passion behind Aboriginal art at Sails in the Desert's Mulgara Gallery. Then be lulled into complete relaxation by one of the Red Ochre Spa's package treatments. Sails in the Desert hotel features an expansive gumtree lined heated swimming pool and a diversity of modern dining, bar and lounge options. Choose Sails in the Desert for an outback holiday with a unique style and modern luxury. ... more less
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- Also Known As:
- Sails In The Desert Ayers Rock Hotel Yulara
- Sails In The Desert Hotel, Ayers Rock Resort Australia/Yulara