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“Close to everything, big nice rooms and cosy restaurant”

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Diplomat Alice Springs
Ranked #7 of 13 Hotels in Alice Springs
Darwin, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Close to everything, big nice rooms and cosy restaurant”
5 of 5 bubbles Reviewed February 1, 2012

We stayed in a standard room wich has tv with Austar and 2 free movie channels. The room was spacious and the bathroom was suprisingly big.

We wanted to stay away from the street so our room was facing the outdoor pool. It was quiet and the bed was comfortable.

We had dinner at Red Sea restaurant which is the hotels restaurant. They have many different salads to choose and many different main courses. The dining was relaxing with nice staff and good food.

We would stay here again.

Room Tip: Ask for room away from the street :)
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Goodtraveller_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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288 reviews from our community

Traveler rating
    59
    103
    78
    29
    19
See reviews for
29
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Darwin Australia
Level Contributor
85 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed January 20, 2012

The best place for walking anywhere in town. Shops,bars,restaurants the mall. We arrived early and could book in and they were happy to let us have a late checkout. Could be the time of year as the town is quiet but they were still happy to oblige. Had dinner there one night (we ordered in the bar and ate outside people watching) had a 40 minute wait but the meal was
really good and fresh so did not mind the wait then.A cooked breakfast in the dining room also
took ages to arrive and there was only 8 people. Next morning just took the standard continental to save time. Staff was great everywhere and will definately stay there next time.
The rooms are older but really clean and everything has been well looked after.

Room Tip: got a summer sizzle booking online which was a great price and included breakfast and a free upgrade...
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank t0pend2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norseman, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 22, 2011

Great staff, great rooms. Clean and large. Very nice. Would reccommend to everyone.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 7, 2011

fantastic good basic clean accomodation. Great staff very friendly.
excellent location.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank crazygisbornegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 1, 2011

My sister and i enjoyed the hospitality that was recieved by staff and management at the Diplomat Motel.
The rooms were comfortable and clean we were made to feel like old friends that had returned for a visit .
Leanne and i did not want to leave the friendly atmosphere of the Diplomat Motel.

The location you could not have any better walking distance to pubs and shops.
We also found the locals friendly.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank kathyemerson2tiper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northamptonshire, United Kingdom
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed August 4, 2011

Reservations department Kirby and phone Receptionist Vikki were extremely unhelpful. Working in hotels myself for a duration of 5 years, I have NEVER felt so worthless and disgusted with the lack of enthusiam or care factor in taking a reservation call. I made the bookings for clients in which I will now relocate them to another hotel, thus cancelling the bookings made. If you are unsatisfied in your workplace, then maybe you shouldn't be there. A knowledge of selling rates of the day may also be an advantage.

  • Stayed August 2011, traveled on business
    • Value
    • Service
Helpful?
4 Thank Caught_a_TravelBUG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diplomat_GM, Manager at Diplomat Alice Springs, responded to this review, August 14, 2011
Thank you for taking the time to give us your feedback. I am very dissapointed that we did not meet your expectations at the Diplomat Motel. In an effort to ensure that we can provide the best possible service to all future guest I would invite you contact me directly to discuss the matter further. 08 89528977 gm@diplomatmotel.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Alice Springs hotels

Melbourne, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed February 18, 2011

My friend and I had separate rooms. Mine was the cheaper one and I would suggest that it is a mistake to take a cheaper room, as these overlook an alley that gets very noisy at night. The room was pretty basic and dreary. I remember seeing crumbs on one of the bedspreads. At the time I thought that perhaps I had caused that somehow, though I really wasn't sure how, as I had only eaten a couple of biscuits (cookies) and was sure I hadn't been near that bed whilst eating them; I gave the Diplomat cleaning staff the benefit of the doubt, but after reading some other reviews, I'm not sure I should have! The bathroom was clean and the sheets appeared clean, so I wasn't too worried, but I wouldn't stay there again. My friend's room was much nicer. Though he doesn't have the same eye for cleanliness that I do, so maybe he missed something. I do remember one of the staff had a bit of attitude, but the other one I spoke to was very nice.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AuntyStick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Diplomat Alice Springs

Property: Diplomat Alice Springs
Address: 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
Location: Australia > Northern Territory > Red Centre > Alice Springs
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Alice Springs
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Diplomat Alice Springs 3.5*
Number of rooms: 81
Official Description (provided by the hotel):
Superbly located in the centre of town, the Diplomat Alice Motel Springs provides the perfect place to relax and unwind with 81 rooms and fantastic facilities. Only minutes walk from the heart of the Todd Mall the property is close to shops, restaurants, cafes and many of the local attractions Alice Springs has to offer. The Diplomat Alice Springs offers a range of accommodation options, meeting venues and facilities operated by friendly, professional staff. All accommodation features air-conditioning, a flat-screen LCD TV, ensuite bathrooms, tea & coffee, refrigerators and complimentary WiFi access. After a busy day of sightseeing, touring or business meetings relax by the pool and enjoy a casual meal and ice cold beer in the fully licensed Uncle's Tavern, situated onsite within The Diplomat Alice Springs complex, or meet with friends in Stumps Restaurant for a delicious meal and delightful get-together. Other on-site facilities include an outdoor swimming pool and lounge, guest laundry, Tour Desk and conference facilities. The Diplomat is an ideal base to explore the spectacular rugged beauty of central Australia and the outback. Take the heritage walk to explore some of the attractions and the unique Aboriginal Art galleries, full of stunning artworks produced by Aboriginal artists both locally and from the surrounding Aboriginal communities. The Diplomat Alice Springs is centrally located for all transfers to the airport, the Ghan train station and for all tour operators departing or returning to Alice Springs. We look forward to welcoming you to the Diplomat Motel Alice Springs. ... more   less 
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Also Known As:
Diplomat Alice Springs Hotel Alice Springs
All Seasons Alice Springs

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