We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Absolutely disgraceful!”

Sukra Restaurant at Lasseters Hotel Casino
Cuisines: Asian
Dining options: Reservations
Restaurant details
Dining options: Reservations
1 review
“Absolutely disgraceful!”
Reviewed June 16, 2012

I was disgusted with this restaurant! The atmosphere was ok but the service was despicable! We had a full table and we first ordered drinks which were brought out on a tray two at a time. Next we ordered our entrees and mains and after an hour our a few entrees were brought out but were completely mixed up, the rest did not come until half way through the mains. A few of the mains were cold and served with poor effort. The food was quite over priced considering it didn't even taste that good. The waitress we had could hardly speak English and was a little rude. After expressing out disappointment with the service they gave no remorse and acted as if we were in the wrong. There were no toilets in the restaurant so we had to go through the casino to use them. I will never eat there again and I will never suggest it to anyone!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Foodcritic911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

68 reviews from our community

Visitor rating
    20
    26
    9
    4
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Darwin, Australia
Level Contributor
3 reviews
3 restaurant reviews
“There are better in Alice”
Reviewed June 16, 2012

Nice decor, service average, menu not that much. But what was really disappointing was their naans. They have no idea what a naan is supposed to look like. And asking $8 for it was outrageous! If you are a fan of naans the Indian restaurant at Undoolya Road knows how to make them.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Inspectorex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alice Springs, Australia
Level Contributor
66 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“mothers day”
Reviewed June 13, 2012

small and friendly, great indian and thai food. wine list is good

Visited May 2012
Helpful?
Thank trezonarunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
126 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 111 helpful votes
“Hmmm... not sure”
Reviewed June 12, 2012

Hmmmm… not sure. After reading the reviews of the other contributors I felt like I must have been to a different place since my experience did not fit the mould. I agree that the atmosphere inside the restaurant is very nice. The place is divided into a number of spaces of various sizes with intimate lighting. The menu is quite interesting with a range of dishes from south east Asia. But that is where it stops.
When we booked over the phone we were asked if all members of the party were over 18, which was rather odd, but explanation was not given. Once we arrived at the address we realised that the restaurant was inside a casino! Well, one wouldn’t want children to be exposed to it I guess.
The staff were more or less interested in only getting the meal order and then disappeared, perhaps to hide their embarrassment that they didn’t know much about the menu. We were considering a drink going past the mineral water that was initially poured in our glasses, but gave it up since there wasn’t anybody in sight to discus it with.
Out of the tree mains we ordered one was quite good, but the others were not quite there, with one being burned and stuck to a cast iron dish, hmmm a mistake. Also in a restaurant like this one would expect all plates to arrive at the table at the same time, but that did not happen here. One side dish arrived when we were half way through the meal with a comment; here is some more! The deserts on offer were uninspiring, a lot of ice cream.
I understand that not everybody wants to be waiting on tables or speaks the local language fluently, but a bit of training could go a long way.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Krakonosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
55 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Excellent venue... the food, ambiance and the service!”
Reviewed May 24, 2012

Excellent venue ... the food, ambiance and the service! Yummy food, quiet surroundings, clean and good price!

Visited May 2012
Helpful?
Thank Sandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Sukra Restaurant at Lasseters Hotel Casino also viewed

Alice Springs, Red Centre
Alice Springs, Red Centre
 
Alice Springs, Red Centre
Alice Springs, Red Centre
 
Alice Springs, Red Centre
Alice Springs, Red Centre
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing