A restaurant of this calibre simply has no reason to have such snobby, unfriendly waiters.
Our groups introduction to Quay was a fellow walking past us to the front desk (it was unattended), looking up at us without a smile or any degree of happiness and simply saying the word "Name." Once we gave it he simply walked us to our table without another word said. Nice to meet you to.
Once seated the food was great (don't come here expecting anything other than high cuisine, it's not that sort of restaurant). The food is very creative and extremely pretty. The attention to detail in presentation is probably the best I've had in sydney, and with lots of strong and tasty (and some unfamiliar) flavours. There were lots of hit dishes, although there were a few misses too (obviously opinions differ between people but a few of the dishes the whole table of 8 of us basically just agreed it didn't taste that good).
Once again the service let the meal down. For a restaurant like this they were fairly inattentive. One thing in particular that stood out for me was that they were very quiet when explaining dishes to our table. This is not an issue at all, except for the way they reacted when asked to repeat what they said for the ones that didn't hear, which ranged from happy to repeat, to mild surprise to flat out ignore us.
All in all if the food was taken out of this context then it would be brilliant. But restaurants like this are an experience, and the overall experience left me with a bitter taste in my mouth that the food couldn't overpower.
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