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“Very disappointing experience”
Review of Rocks Teppanyaki

Rocks Teppanyaki
Ranked #2,031 of 6,054 Restaurants in Sydney
Cuisines: Japanese
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Neighborhood: The Rocks
Reviewed December 13, 2013

We booked teppanyaki because we have three kids ages 8,11,12 and they love teppanyaki. We had to wait until 9.30 for sitting but we booked late on the same day so that was fair enough. The atmosphere was very somber. The food was nice but it was very expensive so I expected more than nice. There was none of the usual flair of teppanyaki cooking :( also as we left we paid by credit card and walked out of the restaurant with our reciept but they had failed to give the card back and unfortunately we didn't notice until the next morning paying our check out hotel bill. We rang the restaurant many times only to say it had been disconnected. We had to leave sydney to return to melbourne at 3.30 so we just had to leave the card. On arrival in melbourne I rang the restaurant again and finally got through to someone. They said that yes a card was let there last night and it was a pale colour etc describing our card. He explained that it wasn't at the front desk it was in the safe hand that he would check and ring back. Three hours later he hadn't rung so I called again. He said it see,ed to have gone missing from the safe and that he would chase it up and get back to me. Needless to say we cancelled our card and as yet he has still not called me back! Very dodgy!

Thank Melanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 - 128 of 182 reviews

Reviewed November 2, 2013 via mobile

We went here last night for the first time. We had to wait a whole to be noticed at the reception and despite having booked a table had to wait again before being seated.
The food was cooked beautifully. The starters were delicious. The prawn and calamari salad was lovely, the dressing was great. We had the barramundi and wagu combination and both these were cooked perfectly and delicious. There was however no real fun entertainment from the chefs as we are used to at a teppenyaki restaurant.. the chef was going through the motions of cooking and sliced slowly. The large flames ( created with blowtorch and alcohol on the grill) were the only entertaining feature.
The garlic rice had way too much garlic and the desert ( crepes suzettes) were cooked in too much butter.
Unfortunately the toilets in this Reataurant ( male and female) were filthy. They smelt and desperately needed a good clean. When I mentioned this to the waitress's when paying she just laughed (embarrassed perhaps?)

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Thank HelenNas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

Always the best Japanese restaurant. Food is exellent but the wine is expensive. Cost me $100 for a bottle of saki. Rather have a red.

1  Thank Chris Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

The service is excellent & the food is good, good location at the rock area. Nice atmosphere, it seems that we were having Teppanyaki in Japan. Though it is expensive but it cost the same for
A fine dining in Sydney.

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Thank Mak V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2013

To keep it short. Pleasant atmosphere and staff.Poor food ( both in quality and volume) cooked with no flair by the chef and very expensive.

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Thank imday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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