Our last visit to this restaurant was in 2007 and things have changed since then. The European classical ambience was still there, but the furniture and curtains look a bit tired and in need of some touch ups. In fact, the Langham hotel lobby also gave the same impression.
Waiters and waitresses all tried their best to be helpful, even though they did not seem as thoroughly trained as some years ago. The head-waitress (or supervisor - we are not sure) tried to make small talk but seemed to have no idea how to go about this.
We decided to order a la carte. The portions were all quite small compared to the past; bread and butter were not offered again until we asked for it. We ended up ordering an extra 2 side dishes. The food quality was good so that made up for some things.
Service was really rather slow; we thought that maybe there were not enough staff in the kitchen as we can see that other tables also waited for a long time for their courses.
It was a rather average experience even though I would not write this venue off. I think I may return just with my partner, instead of a number of friends, and enjoy the food and wine, on an evening when we do not feel very hungry and have lots of time to spare.