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“Strange weirdly aggressive waiter.”
Review of Bel Mondo - CLOSED

Bel Mondo
Cuisines: Australian, International
More restaurant details
Restaurant details
Good for: Local cuisine, Romantic
Dining options: Reservations
Neighborhood: The Rocks
Level 2 Contributor
8 reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Strange weirdly aggressive waiter.”
Reviewed October 19, 2012

We dined at Bel Mondo and we're shown to our table by a lovely italian waitress, who guided us through to the table seating area part way, where upon another strange weirdly aggressive sweaty overweight (swaso) waiter with a receding curly hairline loudly pronounced that we should be guided to our table. He was completely unnecessary rude to the waitress who was already assisting us. With no one in the restuarant we asked if we could be shifted to another table and were told no by this Swaso waiter only to see the table requested remain empty the entire time we were there.

They served raw potatoes in a fish dish (how do you do this)!!!!! And returned the dish back with the same cold fish planted on some bizzar green blitzed potato. We had asked to changed the dish but this Swaso said no. Did not want to embarrass my companions by making a bigger deal of the issue.

Completely understand why this venue is not at capacity with the ill mannered Swaso!

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 888999888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

52 reviews from our community

Visitor rating
    15
    16
    5
    9
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Sydney, Australia
Level 4 Contributor
43 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Terrible food”
Reviewed October 14, 2012

This restaurant is located in the heart of The Rocks, and is nicely decorated. The staff were professional, and the service was fast, however the food was very disappointing. The main I had tasted of nothing, and the desert was not much better. For the price I expected a lot more.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SJF89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
81 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Interesting decor, good location... Sydney vibe...”
Reviewed September 15, 2012

Service a little slow to start at our Friday lunch date, but then ' came together' for an enjoyable lunch, with good food, wine and good vibes.. Would definitely go back for more of this quirky and very 'Sydney' restaurant !

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Liz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Australia
Level 5 Contributor
92 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Average meal, service and atmosphere....”
Reviewed September 13, 2012

Dined here recently and was very disappointed. Booked weeks in advance and on the day tried to get the time changed due to late arrival of flighst etc. Called three times and was told twice that it wasnt possible as they were already overbooked, third time I said that we would book elsewhere so they changed the booking time and when we dined there it was not busy at all. Restaurant is very difficult to find and we had to get the waiters to explain to all three of our guests where to go as none of us were familiar with Sydney. The restaurant is however very quaint and has a lovely view of the harbour bridge, once you find it. Service from arrival to departure was very average with drink service being very poor on most occassions taking atleast 10-15 minutes for our drinks to get to our tables, most times having to order them twice. Meals were nothing spectacular so very disappointing especially when we had the degustation and none of the six tastings were anything to rave about. Waiters explanation of the meals was also not very detailed and when we asked for more information he was unable to advise us. Most of the drinks we wanted to order (including those on the menu) were not available. Would not return again.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank holidaylover78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 3 Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Great Restaurant Spoiled by Extremely Unprofessional Waiter”
Reviewed September 3, 2012

Dined here on Saturday night with friends and we were all very impressed with the food, aesthetics and general vibe of the restaurant.
What spoiled the evening was what I can only describe as the bizarre and totally unprofessional antics of our waiter. The restaurant has such a cool elegance about it that it was quite jarring to have to contend with his manic, almost aggressive energy.
The following are 3 "low-lights" to his behaviour, chosen from an evening full of uncomfortable observations:
1. We requested tap water for the table & he walked away chanting in a loud voice "cheap cheap cheap". Since the evening had only just commenced we chose to assume we had misheard in order for it to not spoil our evening, however it was pretty clear what he said - particularly since his behaviour remained consistent with this for the rest of the evening.
2. Later in the night he announced across our table to another waiter "I have just given bread to your very rude table" (referring to another group)
3. He was a sweating profusely throughout the night & when he served our meals & topped up our drinks, he reeked of body odour.
We are a pretty tolerant group who aren’t easily offended which is probably why we didn't get up & leave earlier. Plus the behaviour was so unbelievable given the setting it was almost like dinner theatre.
At the end of the evening we went to offer feedback to the Maitre d about what we had witnessed and he told us that we weren't the first to raise the issue & that his hands were kind of tied as the waiter in question was “in” with the owner. But apparently he can be really, really great sometimes as well..! (As if this was some kind of consolation).
Anyway, if you're easily offended or trying to impress I'd stay away.. or else hope you get this waiter on one of his good nights.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Oz71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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