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“Definately Budget....”

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Carrington Apartments
Ranked #69 of 142 Specialty Lodging in Sydney
Bendigo, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Definately Budget....”
Reviewed October 19, 2011

Great location...but the apartment was not much at all. Old furniture, stained, leaking taps, discussing bath,we got housekeeping to clean it (we were scared to put my grandson in it)& moldy shower curtain, which we washed ourselves, bathroom smelt old & moldy. My single bed was like a board no comfort at all, my daughter & partner had a double bed which had a dip in the middle so they kept rolling in. We were there for 5 nights, that's alot of crapy sleep. Our apartment was at the back facing an ally and another building, so no view & the noise just echoed up we were on the 9th floor. It was generally in poor condistion...Spend some money & refurbish & it would be good. We would not stay there again & would not recommened it to my friends!!!

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bev R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarringtonSydney, General Manager at Carrington Apartments, responded to this review, October 21, 2011
Previously we stated that I avoid responding to reviews either positive or negative preferring to allow all guests to judge our apartments for themselves. At the same time the content of every review is investigated both by the owners and staff to ensure the best possible standard of service is provided at our family oriented facility. Judging by the continued display of the ‘full house sign’, mainly as a result of repeat guests the Manager, Trevor and his staff are doing an excellent job.

As General Manager I encourage all potential guests of the Carrington, or any other Hotel listed on Trip Advisor to consider the level of experience offered by the reviewer prior to making a positive or negative comment. I have a lifetime of experience in the Hotel industry but at the same time I am first one to say life is a never ending learning curve.

This web site states the reviewer is located in a semi Rural area visited one City and submitted 1 review to Trip Advisor.

On a technical side renovations to all apartments on level 9 were completed 15 August 11 some six weeks prior to the period under review. These renovations included complete painting of all walls, ceilings and doors including the separate fully self contained kitchen and full bathroom. This 'make over' also included complete re-carpeting of all rooms and re-surfacing of the baths.

The Carrington Apartments is not a furniture showroom and we do not wish to take up this role. However the fixtures within all apartments are maintained at regular intervals.

I encourage any intending guest (or their Sydney based friends) to inspect level 9 or any other unit prior to making a booking to ensure this family styled accommodation is in line with their requirements. These inspections are more than welcome by Trevor.

Our housekeeping records do indicate a request in early October for the housekeeper to clean a bath on level 9 two days after a guest had check-in. However, only 'fresh' (still wet) liquid shampoo (or other unknown substance) could be located in the bath also on the floor and walls. The guest was unable to assist the housekeeper to locate any further previously claimed 'stains".

On the same morning an incident took place between level 8 & 9 resulting in damage being caused to property outside the premises and owned by a third party unrelated to the Carrington Apartments Motel. NSW Police attended and spoke to various parties in connection with the damage. NSW Police incident number is E48152384.

We were not involved in this incident however our staff assisted in the clean-up process following the Police investigation. Around the time of this incident our management approached a guest staying on level 9 wherein a one bedroom apartment contained three adults and one child. Paid accommodation was for 1 adult only. This is now in the hands of our legal representatives.

The single bed contained within all apartments is not prepared prior to any apartment being made available to a guest unless a small fee ($A22.00 per night) is paid at time of booking or at check-in. This fee not only covers the laundry costs for the added bed linen but also additional towels and consumables.

In the case of the single bed not being booked and the small fee paid the bed base is covered to provide extra seating or a storage space for luggage but is not designed to provide facilities for sleeping.

No additional single bedding was booked on level 9 during the period under review.

Bruce Morgan
Group General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
gold coast
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 28, 2011

Went to Sydney for a girls weekend away, wanted to spend more on shopping than the hotel so we booked a budget room at the Carrington City Centre apartments. We were a little weary at first, rocking up in our taxi at 9pm and it looked like a cheap motel however as soon as we reached reception (on the 10th floor) the management were very welcoming and lovely.
We had our room on the 6th floor facing the city, not much of a view and the air conditioner/heater didnt work but the room was perfect. Old fashioned but we were only looking for a place to sleep at night as our days were jam packed.
It was lovely and silent in the hallways despite the noticeboards saying they were booked out and it was an overall great place to stay.
if you would like some photographs of the room please email me, kaysee@live.com.au and i will send you some!

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank traveller12391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowen, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 24, 2011

Great location, large apartment, Budget Price. Very good value.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jonesonthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 9, 2011

Myself and my partner arrived here late one Saturday night in January 2011 after a flight. When we first arrived we were hopeful as the owner had left a key out for us as it was late, which we thought was very helpful. However, as soon as we opened the door we were horrified, the floor was dirty, it had stains all over it, the couch/sofa had tears and stains on, the bed had what looked like dirty sheets - at the very least they had black hairs on them anyway. The towels were stained, the fridge and microwave were dirty, and the dishwasher was still full of dirty plates and cultery. We were so discusted with our room that we immediately took photographic evidence of all of it and then had to go and find a last minute hotel elsewhere. Luckily we found a travelodge just down that same road which was so much better. It is a shame as the place could be made so much better if it was clean, painted and the furniture changed. The whole experience was upsetting and stressful. I would not recommend to anyone to stay here.

Room Tip: Make sure you always check numerous reviews : )
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  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
11 Thank kelabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarringtonSydney, General Manager at Carrington Apartments, responded to this review, August 7, 2011
I prefer not to respond to any reviews either positive or negative but at the same time the items mentioned by all guests are noted and if necessary, action is taken to overcome any concerns.

Part of my assessment is the depth of experience the guest has in commenting on the standard of accommodation offered.

This reviewer, as stated on their profile has never submitted any other review from their sole trip.

I also note that the other accommodation provider mentioned is a Hotel wherein the Carrington Apartments are fully self contained residential Apartments with full cooking, laundry etc facilities. The Hotel accommodation, by their nature is a lot different, a higher star rating and cost consideration.

The ability to cook your own meals at the Carrington Apartments is a major consideration for many guests. The Carrington apartments is not a furniture shop and does wish to be but offers a good clean standard of family accommodation at a reasonable price.

When I look at the comments submitted other more experienced travelers, then take into consideration the massive bookings from repeat guest I firmly believe Trevor and his staff are satisfying the genuine family accommodation market.

The complex is generally fully booked which in itself is a good sign that it is meeting market needs.

I encourage intending guests to consider other reviews from more 'experienced' travelers

Bruce Morgan - Group General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Sydney hotels

brisbane
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 30, 2011

After reading various reviews, we had apprehension about this property, but upon entering our apartment, our concerns were removed from our minds. We had a 2 bedroom apartment and it was spacious, clean and very adequate. You cannot complain about its value for money. Trevor, the manager, is very friendly and helpful. We had fresh towels on each day of our stay, and that surprised us. The location is so central to everything in the city. For the budget minded traveler, especially with a family, there is nothing to complain about this property. We would definitely stay at this property again.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sknoopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level 5 Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed April 5, 2011

We visited Sydney this Christmas to visit friends and family and, since we were looking for a place to stay for a couple of weeks that wouldn't cost us a fortune and that would be centrally located so that we could walk easily around the city, Carrington Apartments seemed to be the best choice we had.
Centrally located, our apartment was next to Wynyard station, and very very close to most of Sydney's sights and attractions, as well as the main down town shopping areas. We could start our day making our own breakfast at our kitchen and then walk down York street and go, practically, everywhere. At night the main entrance wouldn't open unless you knew the entry code to the property, so you could feel quite safe, since none could enter the hotel apart from the residents.
The apartment seemed a bit old, with certain little spots, like the bathroom tiles, the doorknobs, or the lights, needing some attention, but, generally, it was a good place to stay, away from home, if you are not after overpriced luxuries. It could be much improved if renovated, but that doesn't mean that it wasn't adequately pleasant for a short stay. When something would break down, it would be replaced by the same or the next day, as had happened with our dryer.
The service included a daily towel change and a weekly sheet change, plus cleaning the bathrooms and any dirty dishes left at the sink. I think that some more attention could be paid on the room's cleanliness. A little more attention to details would certainly be more than welcome and highly appreciated.
An other issue was that of finding a normally priced parking space for our car. It isn't possible to park the car at the front of the hotel, since parking is prohibited for all vehicles from 6am to 6pm. We left it once at a parking down the street, off Wynyard station, but we ended up paying about 140 AUD for just an overnight use. The next night we were looking for an other parking nearby, but after an unexpected drive over the Harbour Bridge and back, we ended using one we found at the Darling Harbour, not so far away for someone who does not get easily tired by walking, where we could pay just about 26 AUD for our usual overnight use.
I would certainly recommend this apartment hotel for families travelling with children or teenagers that have a limited or tight budget, or others who do not want to spend money on overpriced services and facilities, but I would also recommend the hotel's management to proceed with any renovation plans they may have, sine I think that with some small touches and a little bit more attention to small details it could become a first class apartment hotel.

Room Tip: Ask for an apartment with street view.
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  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank trip_architect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rotorua
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 13, 2011

Five of us came from New Zealand for four nights to see Jersey Boys and visit the sites. On arrival we where given a map on the best places to eat and visit and advice on what other shows where on. Our apartment was close to supermarkets a short stroll to the theatre,shops Darling harbour, it was all so close. If you want to spend money on a flash apartment dont use the Carrington its shabby, that cannot be denied it needs a new TV the washing machine over flows But we loved it two toilets for five women was bonus! Comfy couches, decent balcony and a good sized fridge. We would all stay again and recomend these apartmentsas they are value for money.

  • Stayed March 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pollysmate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carrington Apartments

Property: Carrington Apartments
Address: 57 York St, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District , Wynyard
Hotel Style:
Ranked #69 of 142 Specialty Lodging in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Carrington Apartments 3*
Number of rooms: 43
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Also Known As:
Carrington Apartments Hotel Sydney

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