Arrived at this apartment in the afternoon with the family and first thing that went wrong was that our bookings had some problem. The receptionist was quick to correct the problem but the room given to us was not ideal..
The concierge was able to help arrange some tours which was very convenient. Room was ok albeit it felt a little old. It was big and spacious enough. Harbor View rooms are highly recommended, though the windowpanes are pretty dirty and old.
Overall service was acceptable but is below average as it varies a lot with different staff.. For instance several problems with the room were reported to the front desk but they were slow to respond and basically provided no solution. Front desk were busy with their computer most of the time and will finish their stuff before asking if they could help customers standing at their counter. I could easily count the number of smiles I've seen from their staff with just a hand.
Room had pretty thin cardboard walls so you could actually hear noise at night.. The location was excellent as it is linked to Darling Harbor by a sheltered walkway. You could get to Darling Harbor within 5 minutes. Transportation was convenient as it was linked by monorail and trams.. Final point to note would be that their pool is overly chlorinated, you could tell just by walking into the pool area..
- Official Description (provided by the hotel):
- Oaks Goldsbrough Apartments, offer central Sydney accommodation in an architecturally renovated historic landmark building. Situated in the hub of Darling Harbour and combining the charm and elegance of the 1800’s, with all the modern amenities for your business or leisure stay.With a magnificent neo-classical facade, original tallow wood floors and exposed ironbark columns featured throughout the hotel, as well as views from many of the rooms over the skyline of Sydney and one of its major attractions, Darling Harbour, Oaks Goldsbrough Apartments stands out. ... more less
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- Also Known As:
- Oaks Goldsbrough Apartments Hotel Sydney