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“Cannot fault this place”

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Meriton Suites Kent Street, Sydney
Ranked #24 of 179 Hotels in Sydney
Certificate of Excellence
Reviewed May 13, 2014

I've stayed at Meriton Kent St a handful of times, and it'll still remain my first choice when staying in the city.

Most check ins have been quick. Although there was one time we waited about an hour for our room as it wasn't ready. In the end reception gave us a complimentary late check out which we were very happy with. Most times I would request the highest possible floor for my room type, and I was never disappointed! Also, the views at sunset are spectacular and I highly recommend getting a room with views facing the Darling Harbour side.

As with all the previous reviews, the location is very convenient. Food, shopping, entertainment, and public transport surround these apartments. It's an easy 25 minute direct train ride to and from Sydney International and Domestic Airports (get off at Town Hall Station for Meriton Kent St).

I love the modern look of the apartment. It also has everything you need in the kitchen and laundry. Lots of cupboard space too.The beds are big and comfortable. The cleaning staff really do an amazing job with each apartment I've stayed in being spotless.

Highly recommended to anyone who wants a great Sydney city location with not too bad prices. It's well worth it :)

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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2  Thank wehavetogoback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded May 14, 2014

Dear hereinbody,

What a great review, thank you!

As you discovered we are ideally located in the middle of the city, perfect for both the leisure and business traveller! It is a short walk to public transport, local attractions, many restaurants and shopping districts including two major supermarkets.

I am pleased you got a chance to use the leisure facilities and enjoy the complimentary Wi-Fi. Our spacious apartments, complete with equipped kitchen and laundry facilities, are great value for money!

Thank you once again for your feedback and we look forward to seeing you again soon!

Kind Regards,

Crystal M
Senior Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,782 - 3,788 of 5,678 reviews

Reviewed May 12, 2014

Room: we had a 2 bedroom. was clean, bright but a little smaller than the one we stayed at Bondi Junction (probably cos its in city centre). We had a high floor on the 46th and the view was great!

Kitchen: Well equipped with utensils provided and all cleaned up for our use.

Toilets: clean, bright.

Surrounding area: Very central and near the shopping area. Coles nearby so no worries on food. Lots of Vietnamese, Japanese food just located beside the lobby. Breakfast place also available.

To Improve:
1) Bath tub should have a non-slip mat. its pretty slippery and dangerous!
2) Lots of sharp edges on the furniture. rather dangerous for small toddlers esp if staying for a long period.

Room Tip: High floors are great to be isolated from the street noise below.
See more room tips
  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank kellychia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded May 16, 2014

Dear kellychia,

Wow, 5 stars! Thank you!

I was delighted to read that you enjoyed the view from your apartment along with our fantastic location! As you discovered, Meriton Kent Street is in the heart of the city and within walking distance to almost everything. Both bus and train stops are close by making travel convenient and easy.

Thank you for taking the time to share your experiences and recommendations from your recent stay with us. We hope to host your next stay in Sydney!

Kind Regards,

Crystal M
Senior Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2014

Very central location, easy walking distance for meetings in the CBD and tourist sights. Excellent daily cleaning, nothing was too much trouble. Free wifi was great as were the pool and gym facilities. On the expensive side but the general impression was of a well invested business. King size bed and foxtel channels were nice touches.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank hereinbody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded May 13, 2014

Dear hereinbody,

What a great review, thank you!

As you discovered we are ideally located in the middle of the city, perfect for both the leisure and business traveller! It is a short walk to public transport, local attractions, many restaurants and shopping districts including two major supermarkets.

I am pleased you got a chance to use the leisure facilities and enjoy the complimentary Wi-Fi. Our spacious apartments, complete with equipped kitchen and laundry facilities, are great value for money!

Thank you once again for your feedback and we look forward to seeing you again soon!

Kind Regards,

Crystal M
Senior Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2014

We ordered Chinese on our third night of our stay and Lauren went out with our order and picked up the food. Fantastic service. We were hosting business guest well done, i don't think you should be in training anymore with that level of service.

The only down side to staying here for me is that it took 10 days before i received my $1,000 bond back on my Credit Card and with the FX rate changing i was out of pocket $50.00.

And i think the cleaners need to pay more attention to detail as there were a number of bottles from a previous night not taken away.

Room Tip: $1.000 bond for Penthouse
See more room tips
  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank Nighthound1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded May 12, 2014

Dear Nighthound1,

Thank you for taking the time to write such a great review!

I was delighted to read your feedback about Lauren; she is a great asset to the Meriton Kent Street team and we appreciate your kind recognition!

I was disappointed and baffled to read that your bond took so long to be processed by your bank, as this amount was refunded upon checkout. We offer the option to provide the bond in cash which can be refunded back on departure, this is perfect if you require the funds immediately or are using another currency.

Thank you again for your feedback and we hope to see you return in the near future!

Kind Regards,

Crystal M
Senior Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2014 via mobile

Stayed at meriton for a couple of days and I must say this is the best hotel we have stayed for price and location in Sydney ,customer service was excellent,josh was very professional and checked us in without delay ,also Frances had looked after our luggage as we got in to sydney early,the rooms were great very clean and spacious ,10/10 for excellent service, well
done meriton you have won us as customers and I will spread the word to friends and work
colleagues about the amazing service we received..

Stayed: May 2014, traveled as a couple
2  Thank Chazza1071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded May 13, 2014

Dear Chazza1071,

What a fantastic 5 star review!

I was delighted to read that Meriton Kent Street is the ‘’best’’ you have stayed at for the price and location! Our spacious apartments are perfectly situated in the heart of the city and are within easy walking distance to almost everything, with public transport close by for a convenient travel!

I was also thrilled by your 10/10 ranking for customer service! We strive to give the highest level of customer service so it is fantastic for this to be recognised and relayed back to the team, thank you!

Thank you for taking the time to share your experiences with the TripAdvisor community and we look forward to hosting your next stay in Sydney!

Kind Regards,

Crystal M
Senior Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2014 via mobile

We've stayed in many syd hotel but this one totally exceeded our expectations!

Best value for money!
Immaculately clean apartments.
Easy access location in the heart of sydney cbd!

Good service from Joshua and Francis.

We will definitely come back and stay here wen we're in syd!

Stayed: May 2014, traveled as a couple
2  Thank Lizihurst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded May 12, 2014

Dear Lizihurst,

What a fantastic review, thank you!

I was delighted to read that Meriton Kent Street ‘’totally exceeded’’ your expectations; we could not ask for any better feedback and very much appreciate your positive comments!

As you discovered, our spacious apartments offer great value for money and include an equipped kitchen and laundry facilities along with complimentary Wi-Fi. We have apartments suitable for the solo traveller through to family reunions or large groups. Ideally located in the heart of the city, we are perfect for both the leisure and business traveller.

Thank you for taking the time to share your experiences with the TripAdvisor community and we look forward to hosting your next stay in Sydney!

Kind Regards,

Crystal M
Senior Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2014

We thoroughly enjoyed our stay with Meriton. The staff was friendly and helpful. We had a problem with our locks. The staff addressed this immediately, and attended to us while the problem was being fixed. Our room was on the 53rd floor and the view was lovely. I was initially concerned about noise, reading other reviews. But this was absolutely not an issue whatsoever. The complex is within walking distance to metro and the harbour. It is pricey, but convenient, clean, and I suspect well within the price range of accomodations within this location and of this calibre. I would not hesitate to recommend it.

  • Stayed: March 2014, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank Travelmonke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded May 9, 2014

Dear Travelmonke,

Wow, 5 stars! What a great review!

I am delighted to read that you enjoyed your stay, the view from your apartment and were not disturbed by city sounds! Meriton Kent Street is situated in the center of Sydney and only minutes’ walk from most local attractions such as Sydney Tower, Westfield Sydney and Darling Harbour. Both bus and train stops are close by making it convenient and easy to get around!

Thank you once again for taking the time to write such a great review and we hope to see you return soon!

Kind Regards,

Crystal M
Senior Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Suites Kent Street, Sydney

Address: 528 Kent Street, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Sydney
#13 Family Hotel in Sydney
#14 Business Hotel in Sydney
#24 Luxury Hotel in Sydney
Price Range: $143 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Meriton Suites Kent Street, Sydney 4.5*
Number of rooms: 430
Official Description (provided by the hotel):
The moment you step through our lobby doors is the moment your Sydney experience becomes unforgettable. Be treated to a warm welcome by our onsite porter assistance as you breathe in the refreshing signature scent of our sophisticated, marble lobby and be impressed by our exceptional Guest Services team, who will go above and beyond to deliver the five star memorable services in our promise to provide a stay of utmost pleasure. For those early arrivals, our guests are able to freshen up in the newly designed luxury Arrival Lounge, fitted with expansive living spaces with lounges, flat screen TVs, a large walk-in kitchen supplied with complimentary tea and coffee refreshments as well as an oversized outdoor terrace, where one can lounge in the beautiful Sydney weather. Immerse yourself in superior comfort with modern contemporary furnishings, a fully-equipped kitchen, internal laundry and luxury bathroom amenities that feature in all 430 suites. Towering at an impressive 56 storeys high, guests can enjoy captivating and uninterrupted views to remember forever from our Altitude Suites, witness glistening night lights over Darling Harbour from our Darling Suites or experience the ultimate luxury stay from our Penthouse Collection suites. Make the most of our onsite recreational facilities, all for exclusive use by our guests. Choose to relax and unwind to the hot bubbles of our large spa, sit in the hot steam of our sauna or give your muscles a workout in our state of the art fitness centre and heated lap pool. Share your holiday with those back home, reply to work emails or browse the net with our complimentary high-speed Wi-Fi, accessible from all areas of our hotel including the comfort of your own suite. Situated in the centre of Sydney's vibrant city, Meriton Suites Kent Street promises the perfect mix of attractions, shopping, entertainment, dining and culture. Only moments away are the popular sights of Sydney. Darling Harbour, Circular Quay, the Royal Botanical Gardens are all within walking distance of our front door, ensuring your stay with us is a seamless one. Adventures to Sydney's surrounding areas has never been easier with public transport only minutes away. Services to the iconic Bondi Beach, the scenic Blue Mountains and ferry rides to the prestigious North Shore are all within a short grasp. Nearby are both Chinatown and the Spanish Quarter, while some of the city's best dining, bars and cafes are found at Cockle Bay and King Street Wharf, both only moments away. In our prime location, we truly are encompassed by a range of culinary treats and cuisines, guaranteeing somewhere to tickle all taste buds. Treat yourself to a shopping splurge at World Square Shopping Centre, located directly across the road from us or venture towards the numerous boutique retail shops along the historic Queen Victoria Building and experience the buzz at Pitt Street Mall, home to Westfield Sydney and an abundance of other quality retailers. Position yourself in the hive of all activity as you choose to stay with us at Meriton Suites Kent Street. ... more   less 
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Also Known As:
Meriton Serviced Apartments Kent Street Hotel Sydney

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