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“Enjoyed our room and our stay”

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Meriton Serviced Apartments Kent Street
Ranked #19 of 174 Hotels in Sydney
Sydney, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Enjoyed our room and our stay”
4 of 5 bubbles Reviewed April 10, 2014

we stayed here for a night in March 2014, it was a really great room with awesome views and two bathrooms, nice kitchen, balcony and everything we needed really. It is right in the middle of the city in a good location. My only issue was the lifts on Saturday night, can take 20 minutes just to get a lift to your room! It gets busy! Apart from that check in was good and we enjoyed our stay!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Kysss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Serviced Apartments Kent Street, responded to this review, April 11, 2014
Dear Kylie_1984_JP,

Thank you for the time you have taken to provide feedback on TripAdvisor after your stay with us at Meriton Serviced Apartments Kent Street.

I am delighted to read your feedback that the 2-Bedroom Apartment suited your needs perfectly. As you kindly mentioned, the apartments are over-sized, cleaned to a five star standard and all in a perfect city location.

Please accept my sincere apologies for any delays you may have experienced whilst staying with us. We appreciate your feedback and are always looking at ways to improve the situation. We have frequent, scheduled lift maintenance to ensure the lifts are working at their best capacity.

Thank you once again for your review, we look forward to welcoming you back sometime in the future!

Kind Regards,

Crystal M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,081 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,426)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Shanghai, China
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 9, 2014

Great experience! Great view (52nd fl), could see Darling Harbour & the 9pm fireworks show. Central location. Great staff (especially 'tyson').

Can't wait to come back.

This review would have been '5' if I didn't need to wait about 30min for get my cash bond back.

Room Tip: Try to get the corner room facing Darling Harbour.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Burgrrholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Serviced Apartments Kent Street, responded to this review, April 16, 2014
Dear MarkinChina,

Thank you for your fabulous review! I am so pleased to hear you and your wife enjoyed your stay and conveniences of our apartments.

We are very humbled to hear your kind words about the team at Meriton Kent Street.
We strive to provide the highest level of customer service to guests and its truly rewarding when this gets recognised.

I was disappointed to hear your departure was delayed. It can take some time for an apartment to be checked by our Housekeeping team prior to returning a cash bond, especially our larger apartments. We appreciate you bringing this to our attention so we are able to improve the services we provide and pride ourselves on.

Thank you once again for taking the time to write this wonderful feedback and we hope to see you and your wife again soon!

Kind Regards,

Crystal M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed April 9, 2014

We had a lovely apartment with kitchen with stove top, microwave and fridge and dishwasher! Area to dine at, washing machine and dryer in bathroom. Comfortable bed, cushions a bit hard. Very clean, only problem for me is no daily cleaning service for whole apartment, only bathroom and bed made. Floors became sticky and no way of cleaning it, and on holiday I don't want to have to bother. Staff in lobby very friendly and helpful. Easy to walk to Darling Harbour, free bus service in road behind, George Street, to take you to Ferry and Cruise terminal. Close to train station too. Supermarket in George Street with everything you need.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cruisegirlsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Serviced Apartments Kent Street, responded to this review, April 16, 2014
Dear cruisegirlsa

What a lovely review, thank you!

I was delighted to read that you enjoyed the spacious apartment completed with equipped kitchen and laundry facilities! The comfortable bed is so nice to rest in at the end of a long day of sightseeing or relax and rejuvenate in the spa on level 15. Full daily servicing of our apartments can be arranged with reception, fees may apply.

As you discovered, Meriton Kent Street is located in the heart of the city. Many local attractions are within walking distance along with an abundance of great restaurants and shopping! I hope you got a chance to explore the underground shopping mecca that starts at Town Hall Train Station, you can get ‘’lost’’ for hours!

Thank you for taking the time to share your experiences with the TripAdvisor community and we hope to see you again soon!

Kind Regards,

Crystal M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 9, 2014

I had requested an early check in after a flight that arrived at 8:30am and was travelling alone. They were very quick to accommodate me and I was relaxing in my very spacious one bedroom apartment by 9:30am, which was so appreciated. The decor was pleasant and modern and the apartment was very clean. Having a bath was an added bonus and made for a relaxing evening after a long day exploring the city. The location was so central and within walking distance of almost everything. I stayed 2 nights. On check-out, my flight wasn't till late evening and Meriton stored my bags securely until I needed to leave for the airport. Thank you Meriton Kent Street for providing a wonderful place to stay.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank theswitcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Serviced Apartments Kent Street, responded to this review, April 16, 2014
Dear theswitcher,

Thank you for taking the time to write such a lovely review!

I am delighted that we were able to accommodate your early arrival into Sydney, and also storing your items on your departure. We offer complimentary luggage storage for our guests, one of the many things we can help with to make your time at Meriton Kent Street more comfortable!

As you have mentioned, our location is very central! We are surrounded by great restaurants and shopping, Chinatown and the Spanish Quarter are close by not to mention walking distance to Darling Harbour and Hyde Park. Both bus and train stops are just moments from our doorstep making it easy to get around this great city.

Once again thank you for providing such great feedback and we hope you return again in the near future!

Kind Regards,

Crystal M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 9, 2014

The location is very good, close to the shopping area and restaurants. Room is big and clean with balcony. Given the high occupation ratio, the elevators are busy and slow. Parking fee is A$35 per day. Overall this service apartment is very good.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Candy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Serviced Apartments Kent Street, responded to this review, April 12, 2014
Dear Czheng311,

Thank you for staying at Meriton Serviced Apartments Kent St during your visit to Sydney and also for sharing your feedback with the TripAdvisor community.

I am delighted to read that you found apartments to be spacious, clean and in a great location. As you mentioned, we are very fortunate with our location as everything is within walking distance.

I thank you once again for your time and look forward to having more opportunities to be of service to you.

Kind Regards,

Lloyd M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed April 9, 2014

It was a family trip and we booked a 2-bedroom + studio room. The facilities and room sizes were great! It was big, roomy and comfortable. The only comment was that the housekeeping was not prompt. For the studio room, there was 1-2 days that they miss housekeeping duties.

The hotel location was great too as it was very central. However, lower level rooms can be rather noisy over the weekends even at nights as there are quite a number of clubs around the hotel. And you can still hear the noisy from your hotel room. Thus not recommended for light sleepers.

Room Tip: For light sleepers, try to request for a higher level room.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank AliceK78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Serviced Apartments Kent Street, responded to this review, April 12, 2014
Dear AliceK78,

Thank you for sharing your review on Trip Advisor. We are grateful for your time and feedback.

We are pleased to read that you were able to enjoy our spacious apartments and its facilities. However, it is disappointing to hear that we have missed your daily housekeeping service for your studio apartment and I sincerely apologise for this.

Thank you once again and we look forward to having you back in the near future

Kind Regards,

Lloyd M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staines, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 9, 2014

Very helpful reception staff followed by a spotlessly clean very comfortable modern apartment. we were on the 48th floor with a darling harbour view. Within walking distance to circular quay and darling harbour and all that sydney has to offer. Have stayed with Meriton before and would thoroughly recommend them

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank GAIL L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Manager at Meriton Serviced Apartments Kent Street, responded to this review, April 11, 2014
Dear GAIL L,

Thank you for taking the time to write such a lovely review!

As you have discovered, Meriton Kent Street is in a great location in the heart of the city! We are close to Chinatown, Darling Harbour along with public transport and supermarkets. Don’t forget to speak with our friendly concierge team to get some great local secrets!

It is fantastic to hear we have such loyal international guests; we look forward to your return again in the near future!

Kind Regards,

Crystal M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments Kent Street

Property: Meriton Serviced Apartments Kent Street
Address: 528 Kent Street, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Sydney
#13 Family Hotel in Sydney
#14 Business Hotel in Sydney
#19 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Meriton Serviced Apartments Kent Street 5*
Number of rooms: 431
Official Description (provided by the hotel):
The moment you step through our lobby doors is the moment your Sydney experience becomes unforgettable. Be treated to a warm welcome by our onsite porter assistance as you breathe in the refreshing signature scent of our sophisticated, marble lobby and be impressed by our exceptional Guest Services team, who will go above and beyond to deliver the five star memorable services in our promise to provide a stay of utmost pleasure. For those early arrivals, our guests are able to freshen up in the newly designed luxury Arrival Lounge, fitted with expansive living spaces with lounges, flat screen TVs, a large walk-in kitchen supplied with complimentary tea and coffee refreshments as well as an oversized outdoor terrace, where one can lounge in the beautiful Sydney weather. Immerse yourself in superior comfort with modern contemporary furnishings, a fully-equipped kitchen, internal laundry and luxury bathroom amenities that feature in all 430 suites. Towering at an impressive 56 storeys high, guests can enjoy captivating and uninterrupted views to remember forever from our Altitude Suites, witness glistening night lights over Darling Harbour from our Darling Suites or experience the ultimate luxury stay from our Penthouse Collection suites. Make the most of our onsite recreational facilities, all for exclusive use by our guests. Choose to relax and unwind to the hot bubbles of our large spa, sit in the hot steam of our sauna or give your muscles a workout in our state of the art gymnasium and heated lap pool. Share your holiday with those back home, reply to work emails or browse the net with our complimentary high-speed Wi-Fi, accessible from all areas of our hotel including the comfort of your own suite. Situated in the centre of Sydney's vibrant city, Meriton Serviced Apartments on Kent Street promises the perfect mix of attractions, shopping, entertainment, dining and culture. Only moments away are the popular sights of Sydney. Darling Harbour, Circular Quay, the Royal Botanical Gardens are all within walking distance of our front door, ensuring your stay with us is a seamless one. Adventures to Sydney's surrounding areas has never been easier with public transport only minutes away. Services to the iconic Bondi Beach, the scenic Blue Mountains and ferry rides to the prestigious North Shore are all within a short grasp. Nearby are both Chinatown and the Spanish Quarter, while some of the city's best dining, bars and cafes are found at Cockle Bay and King Street Wharf, both only moments away. In our prime location, we truly are encompassed by a range of culinary treats and cuisines, guaranteeing somewhere to tickle all taste buds. Treat yourself to a shopping splurge at World Square Shopping Centre, located directly across the road from us or venture towards the numerous boutique retail shops along the historic Queen Victoria Building and experience the buzz at Pitt Street Mall, home to Westfield Sydney and an abundance of other quality retailers. Position yourself in the hive of all activity as you choose to stay with us at Meriton Serviced Apartments on Kent Street. ... more   less 
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Also Known As:
Meriton Serviced Apartments Kent Street Hotel Sydney

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