Fraser Suites Sydney is a very up market all suite hotel in the heart of Sydney. The facilities such as the gym and pool are excelent but the housekeeping and front office staff did not match my expectations. The imitation leather chairs in the room were well worn with the inner stuffing showing. The crockery incomplete and there were empty bottles of shampoo and conditioner in the bathroom from the previous tenant.
As I was completing my ablutions, I ran out of toilet paper. There was no spare roll anywhere in the room and the tissue box was empty. I called housekeeping and they took their time delivering the roll. It was quite unplesent waiting at such a critical time in the morning.
As I had to extend my visit I requested to extend my booking and tried to arrange to keep the same room to save me packing up and unpacking. The front office staff could not give me a firm answer so I ended up packing my belongings. A minor irritation but as the toilet incident one that could have been avoided.
- Official Description (provided by the hotel):
- Fraser Suites Sydney ~ deluxe 5 star rated and multi-award winning serviced apartments located in Sydney's central business district and next to Darling Harbour. Accommodation ranges from studios, one bedroom suites, two bedroom suites or stunning duplex penthouses, embodied in a striking glass tower. The building is complemented by modern design elements, with decor and furnishings that evoke a sense of Manhattan style. Guests enjoy complimentary access to an inspiring leisure centre featuring a fully equipped gymnasium, spa, sauna and heated pool. Breakfast is served daily on the Mezzanine level and room service is available in the evening. Guests may stay overnight, a week or even longer, as many of our suites offer a full galley kitchen (incl stove top, oven, microwave, dishwasher, cutlery and crockery), washing machine, dryer, dining table and lounge area.Guests can immerse themselves in a kaleidoscope of shopping, cinemas, entertainment, restaurants, bars, banks, corporate headquarters, supermarkets, picturesque walks, theatres and children's activities all within walking distance from the front door. ... more less
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- Also Known As:
- Fraser Suites Sydney Hotel Sydney
- Fraser Hotel Sydney
- Sydney Fraser Hotel