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“Great location and view”
4 of 5 bubbles Review of Mantra on Kent

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Mantra on Kent
Ranked #64 of 174 Hotels in Sydney
Certificate of Excellence
Lorn, Australia
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great location and view”
4 of 5 bubbles Reviewed September 17, 2013

We stayed here for 7 nights in a deluxe one bedroom. At only $165 it was a real bargain. We had a view of Darling Harbour which was a bonus.The room was very clean, with the bed and pillows probably some of the most comfortable I've ever experienced. The room had the normal facilities provided in a serviced apartment and everything worked well. Tea, coffee etc and bathroom products provided and replaced when used. Dishwashing liquid and washing powder also provided which was great.
TV was a great size but did not get any digital channels. I asked at reception and was told that it was because of their contract (?). We only had ABC, SBS, 7, 9 and 10. There were also 6 Foxtel channels but they only consisted of 3 sports, 1 news, 1 Disney channel and Fox 8 with reruns of Simpsons, Futurama etc. Hardly worth the establishment paying for them. Also the screen ratio was wrong which meant that it was stretched, cutting off the edge and making everything distorted.
Anyway, apart from that small, but annoying criticism, I'd stay again and would recommend it to others.

Room Tip: Rooms at the back have the views
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelled61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Mantra on Kent, responded to this review, October 3, 2013
Dear Travelled61

Thank you for taking the time to pass on your feedback from your recent stay at the hotel. I was pleased to hear you found our rooms comfortable and well appointed for your needs. We will be sure to pass on your comments to our houskeeping team for a job well done throughout your stay.

The hotel is currently reviewing its line-up of digital free to air channels with the view to upgrading this service this year.

Once again, thanks for the feedback and we look forward to welcoming you back soon.

Regards

Paul Seaman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,195 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
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English first
Port Macquarie, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 11, 2013

Great location.
I had a deluxe room nice view and all you needed in room.
Excellent food with room service. Bed was nice and comfy
And front of house staff always helpful and friendly.
Will be back to stay again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 30Teresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Mantra on Kent, responded to this review, September 17, 2013
Dear 30Teresa,

Thanks for taking the time to pass on your feedback from your stay at Mantra on Kent.

Fantastic to hear you found the team friendly and our room service offering excellent, I will be sure to pass on your comments to the team.

We do look forward to welcoming you back soon.

Regards,

Paul Seaman
General Manager
Mantra on Kent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 10, 2013

We arrived after a long haul flight from Europe and were delighted with the location and spaciousness of the apartment. Not only that, there was a washer and dryer in our unit so we were able to catch up on all that travel laundry leaving us with less to do when we returned home! Loved being so close to shops, transport and Darling Harbour and Cockle Bay with so many restaurants available. Our room was on the 20th floor so we had a great view across the harbour. Would definitely come again, provided the price was right.

Room Tip: Higher floors, northwest side have best views and are sunny. Watch for best price deals.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NZTravellers2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Mantra on Kent, responded to this review, September 17, 2013
Dear NZTravellers2013,

We appreciate the time taken to pass on your feedback from your stay at Mantra on Kent and it was pleasing to read you found our location in the heart of the CBD convenient.

Great to hear you were able to take advantage of our facilities and found our rooms spacious and light.

We look forward to welcoming you back when next travelling to Sydney

Kind Regards,

Paul Seaman
General Manager
Mantra on Kent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold coast
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

Mantra on Kent , is immaculate with your own kitchen . Views of darling harbour and walking distance to Pitt street. So central to everything great customer service and good value buffet breakfast . The rooms are very modern. One of he best pressure showers I have ever had in a hotel room. Only downside no tv in bedroom which I like to have

Room Tip: Ask for harbour views
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Mantra on Kent, responded to this review, September 17, 2013
Dear Maria O,

Thank you for taking the time to pass on your thoughts from your stay at Mantra on Kent.

I'll be sure to pass on your feedback regarding service and breakfast to our team with my congratulations on a job well done.

It was great to hear you found our central location perfect for your visit to Sydney and enjoyed the comfort and aspect of our rooms.

We look forward to welcoming you back.

Regards,

Paul Seaman
General Manager
Mantra on Kent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atherton, Australia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 30, 2013

Great central CBD location, close to shops and parks. Layout of self contained Double Room was good with the laundry in the bathroom. View of a brick wall - but that's OK We were so busy out and about we didn't need a room with a view. Comfy bed. Our room was great value on a special rate.

Room Tip: Our double room had a few steps inside. The shower was walk-in
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TropicalHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Mantra on Kent, responded to this review, September 2, 2013
Dear TropicalHelen,

Thanks so much for taking the time to review the hotel from your recent stay and we were pleased to hear you found the location great and the room facilities met your needs.

Next time you look to stay with us check-out our Deluxe One Bedroom apartments - many have views over Darling Harbour or the CBD cityscape.

We look forward to welcoming you back soon.

Regards

Paul Seaman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed August 28, 2013 via mobile

Just stayed here for 4 nights after getting a good deal for a one bedroom apartment. Was in a perfect A+ location yet there were afew issues.
We asked for a room with a harbour view if avaliable as specified to do so when booking which I was told was possible. Apon reaching our room on the 25th floor and looking out the window, we were interested to find out that our view was 3 much taller buildings with a small portion out to the harbour. I am unsure how it is advertised as a room with a view when we couldnt see anything.
Another issue was the pre authorisation of my credit card days before we even arrived without ANY notification that this was happening. This could have put me in a negative in my bank had I not noticed so was not impressed at all. Then the 2% surcharge when paying by credit card....yet there isnt really much option to pay any other way so again I was unhappy with the process as a whole.
Lastly, we had no windows that opened at all. Not even a little. The air heating in the rooms is on 24/7 which sometimes got very stuffy and affected my nose and throat. At night I felt it very uncomfortable.
Otherwise it was nice for what we paid for. The locatiin was perfect..close to darling harbour and the tower. The bed was amazingly comfy and had all the utensils needed to cook and clean clothes. We had a great time but would probably choose another hotel next time.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rachie302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Mantra on Kent, responded to this review, September 17, 2013
Dear rachie302,

Appreciate you taking the time to pass on your feedback from your most recent stay at Mantra on Kent. I was pleased to read that you found our central location suitable and the room well appointed.

All our rooms have individually controlled air-conditioing & heating units - rest assured we will check all is in order in the room you occupied and please accept my apologies for any inconvenience during your stay.

We do hope to have the opportunity to welcome you back when you next travel to Sydney and please do not hesitate to contact myself if I can be of any assistance.

Regards

Paul Seaman
General Manager
Mantra on Kent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 28, 2013

We stayed for four days and were able to walk easily to darling Harbour and town hall station. Our rooms were nice and clean. They were functional and were perfect to cook an easy meal or have breakfast. Highly recommend.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 825emmam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Mantra on Kent, responded to this review, September 2, 2013
Dear Emma M,

Thank you for taking the time to pass on your feedback from your recent stay with us.

Our location close to Darling Harbour, CBD and all transport options is fantastic and I was pleased to read you were able to take advantage of this!

We look forward to welcoming you back soon.

Regards

Paul Seaman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra on Kent

Property: Mantra on Kent
Address: 433 Kent Street, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Center with Internet Access Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#11 Romantic Hotel in Sydney
#19 Family Hotel in Sydney
#44 Business Hotel in Sydney
#59 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra on Kent 4*
Number of rooms: 106
Official Description (provided by the hotel):
Mantra on Kent is located in the heart of Sydney's CBD ideally positioned on the doorstep of beautiful Darling Harbour and close to attractions such as the Sydney Aquarium, ICC and Star City Casino. The hotel offers guests a choice of spacious and comfortably appointed Studio, One Bedroom and interconnecting Two Bedroom Apartments each containing a fully equipped kitchen, LCD TV, CD/DVD player, individual controlled air-conditioning & heating, Foxtel and broadband access. Our One Bedroom Deluxe Apartments include full laundry facilities and a microwave. Our balcony rooms overlook the city and our Darling Harbour view rooms have opening windows to let in the fresh air and sunshine. The hotel's in-house restaurant Cascade Restaurant is open daily for breakfast. Alternatively, just a short stroll from the hotel guests will enjoy Cockle Bay and King Street Wharfs, both premium dining precincts offering a multitude of culinary options, function venues, bars and nightclubs. Offering a range of first class services including 24 hour reception and licensed restaurant and bar, we are a contemporary hotel providing guests with a range of facilities designed to ensure maximum comfort during short and extended stays Our hotel is perfect for a romantic break, escape from the everyday, family holiday or business trip to Sydney. ... more   less 
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Also Known As:
Mantra On Kent Sydney
Mantra On Kent Hotel Sydney

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