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“Very friendly staff”
Review of Mantra on Kent

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Mantra on Kent
Ranked #66 of 175 Hotels in Sydney
Certificate of Excellence
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very friendly staff”
Reviewed October 28, 2012

Recently stayed at Mantra on Kent. I stay exclusively at Mantra properties all over Australia. The outstanding feature here, was the friendliness of the staff. Nothing was too much trouble and they seemed to take a genuine interest in what we were doing and where we had been. Well done !!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,233 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
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English first
Perf, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 27, 2012

I stayed in the larger 1 bedroom places and it was very nice and spacious. The rooms are not old, however are not perfect. There are a few imperfections, such as cracked cupboards, poorly built shower/baths and awkward cupboards. It would be good to have a TV in view of the bed as well as the one in the living area. The staff is very helpful and the location is great if you want to be by Darling Harbour or the shopping in the city (close to Wesfield and QV).

Room Tip: High floor on the North side, with a view of Darling Harbour
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gawn_walkabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfers Paradise, Australia
Level Contributor
63 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed October 25, 2012

Mantra on Kent is in a fabulous location 5 mins from Town Hall and the QVB and right by the bridge that takes you to Darling Harbour. This is my second stay here. The first was while the renovations were taking place and now once they have been finished.

I have to say the highlight of the trip was the fantastic front desk staff. They were friendly, helpful and always had a smile. Rooms were cleaned and items replenished but we did find it a little weird that you don't get a hand towel (only a bath towel each and bath mat) and only toiletries for one person.

I have had stayed in a one bedroom and one bedroom delux and have to say that I prefered the one bedroom without a balcony as it seemed to be a little bigger and the bathroom was more modern(only a shower) but the delux had a bath with shower curtain and a very high step in which my mum who has new knees found a little difficult to negotiate. We also found the air conditioner was very chilly and even turning it up had little effect. The room at night was quiet and we rarely heard noise from the street just the obligatory banging of doors from other rooms. Which didn't worry us.

Also as we got a twin room was little disappointed to see that one of the beds only had an old looking blanket in the cover and the other had the king doona doubled over which made it a little hot. It might be a good idea to invest in some King single doonas for twin requests. Not sure why the TVs don't get all the free to air channels (even though you most likely won't be watching much) for those rainy or lazy days it would be great to have more options.

The bonus of having a washer and dryer was great. The kitchen was adequate if you wanted to stay in one night. My mum did have breakfast one morning in the restaurant and was more than happy with what she got for the price.

We got a great deal on rates and not sure if we would pay the full amount but really you are paying for the location. We would definetly stay again if we could get another great deal.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SunTan12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSW
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 24, 2012

Great location, beautifully renovated, great size apartments with everything you need. We stayed here for two nights and re-booked the following week and we were upgraded, which was a lovely welcome back. Staff are fantastic. Highly recommend and will continue to stay here.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ItineraryAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 15, 2012

Best things are:
1. Location is excellent. It's close to a lot of CBD attractions, yet it's in a reasonably quiet part of town.
2. The rooms have had a recent freshen up with new paint and carpet
3. Rooms are a good size and clean
4. Windows can be opened for fresh air
5. There's a kitchen (oven didn't work, but we had no need for it) and laundry facilities (which is great for longer stay)
6. Love the lemongrass? soap
7. Friendly helpful front desk
8. Free newspaper at reception

Little annoyances:
1. Can't open window in bathroom, so mirror steams up
2. Small TV and poor selection of channels
3. No free wifi
4. Not much of a view, but this is central Sydney

Overall, advantage of this property is its excellent location rather than a luxurious room with a view.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelerMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mantraonkent, General Manager at Mantra on Kent, responded to this review, October 17, 2012
Dear travellerMelbourne,

Thank you for your recent post.

Its pleasing to see that the positives outweighed the negatives and that you found the apaertment comfortable and the team friendly.
I can confirm that the toiletries are scented with Lemongrass.
Please feel free to contact me at the hotel and I would be happy to send out a selection the Veda lemongrass products to you.
We hope to welcome you back to Mantra on Kent in the near future.
Kind regards,
Daniel Russell
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 14, 2012

We stayed here a few weeks ago for a hens party. The location was perfect -It took only 5 minutes to walk to Darling Harbour to go clubbing in the evening, and the next day we went shopping at the QVB and Pitt street Mall- again only 5 minutes walk. We had a lovely view over the harbour that we weren't expecting when we booked the apartments, and the rooms were fantastic. With a group of 10 girls we decided that apartments would be the way to go, and it turned out to be the right decision. The kitchen is fully fitted and very convenient. I would definitely recommend this hotel for groups and families!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kass E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mantraonkent, General Manager at Mantra on Kent, responded to this review, October 17, 2012
Dear Kass E,

Many thank for the great review, its great to see that you and the girls enjoyed your stay and found the hotel comfortable with a central location.
We really appreciate the positive feedback and I will be sure to share your post with the team.
Kind regards,
Daniel Russell
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 13, 2012 via mobile

The location is great, close to George street, walking distance to opera house and darling harbour, almost no street noise although we were on level 17. apartments are clean and modern, service is fantastic and the price is one of the best I could find so great value for money. Absolutely no complaints

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Panda2577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mantraonkent, General Manager at Mantra on Kent, responded to this review, October 17, 2012
Dear Panda2577,

Thank you for the 5 stars post, we really appreciate the feedback.
We are lucky on Kent St that we are in a central CBD location, yet the hotel is very quiet due to less traffic at night and double glazed windows.
I am pleased to see that you enjoyed your stay and hope to see you again soon.
Kind regards,
Daniel Russell
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra on Kent

Property: Mantra on Kent
Address: 433 Kent St, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Center with Internet Access Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#11 Romantic Hotel in Sydney
#19 Family Hotel in Sydney
#44 Business Hotel in Sydney
#60 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra on Kent 4*
Number of rooms: 106
Official Description (provided by the hotel):
Mantra on Kent is located in the heart of Sydney's CBD ideally positioned on the doorstep of beautiful Darling Harbour and close to attractions such as the Sydney Aquarium, ICC and Star City Casino. The hotel offers guests a choice of spacious and comfortably appointed Studio, One Bedroom and interconnecting Two Bedroom Apartments each containing a fully equipped kitchen, LCD TV, CD/DVD player, individual controlled air-conditioning & heating, Foxtel and broadband access. Our One Bedroom Deluxe Apartments include full laundry facilities and a microwave. Our balcony rooms overlook the city and our Darling Harbour view rooms have opening windows to let in the fresh air and sunshine. The hotel's in-house restaurant Cascade Restaurant is open daily for breakfast. Alternatively, just a short stroll from the hotel guests will enjoy Cockle Bay and King Street Wharfs, both premium dining precincts offering a multitude of culinary options, function venues, bars and nightclubs. Offering a range of first class services including 24 hour reception and licensed restaurant and bar, we are a contemporary hotel providing guests with a range of facilities designed to ensure maximum comfort during short and extended stays Our hotel is perfect for a romantic break, escape from the everyday, family holiday or business trip to Sydney. Parking is located at Wilson Car Park, next door to hotel, accessible by Mantra on Kent. Cost is $50 per 24 hour period and includes one entry and one exit. ... more   less 
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Also Known As:
Mantra On Kent Sydney
Mantra On Kent Hotel Sydney

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