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“Where do we start....LOVED IT!!!!”

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Meriton Suites Waterloo
Ranked #23 of 179 Hotels in Sydney
Certificate of Excellence
Reviewed March 24, 2007

Where do we start....we loved this place. Sheer luxury. I can only comment on our experience and we were very, very lucky.
Arrived at the Meriton Cameo from the aiport for a 5 night stay after spending 3 weeks travelling down the East Coast. We had stayed in Budget places and we booked in advance a 2 bedrm apartment for 4 adults based on reviews I read on here. We worked out before we left the UK it was around £16 each/night and that suited our budget.
I think the taxi trip cost us around $30 but I think we were charged extra as we had a bigger car for loads of luggage.
We were taken right to the main building which looked exactly like we expected. Modern building about 10 storeys high. Went into the recpetion area which was small but clean and modern and checked in. We wanted to pay our accommodation by cash, and Dad being Dad was not keen on us paying up front without seeing the room. We did however pay the $830 approx upfront, and we were given our key for the 10th floor. The key also activated the lift. We got in the lift, up to Floor 10 & the doors opened & we saw our room was to the right. At that point I noticed there were only 4 rooms on the floor but never really thought much of it. Mum went in the door first & immediately turned to me with her mouth wide open!! It was HUGE!! we went in & my Dad immediately bagan to panic that we had paid $830 & that was for the one night but no, the receipt definitely said 5 nights. The kitchen was so modern & fancy, big living & dining room area, big bedroom with en-suite, a bedroom with 2 beds, another bathroom and a utility room with washing machine & tumble dryer. We went out on the patio & you could have held a massive party on it!!! We were absolutely stunned. We found out a few days later that we had been upgraded to a penthouse suite. We have no idea why, but it was luxury. We used the pool facilities once which were in the building opposite & were lovely.
I have nothing negative to say about these apartments. Yes they are a bit away from the centre of Sydney but there are buses frequently from a bus stop just across the road. Surrey Hills is a short journey away & although we did not go out there to eat, there seemed to be plenty to chose from. Our favourite restaurant was down at Darling Harbour & was called Baia. Gorgeous!
Our stay might not have been as good if we hadn't got such a gorgeous suite, but I cannot comment on that. Would go back again if I was in Sydney & chance my luck again for an upgrade.

  • Stayed: October 2006, traveled with family
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6  Thank Karen78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Online Reputation Team at Meriton Suites Waterloo, responded to this reviewResponded November 29, 2016

Dear valued Guest,
Thank you for taking the time to provide us with such a detailed review of your stay with us at Meriton Serviced Apartments Waterloo. It is pleasing to see you had such an enjoyable experience with us.
Thank you for sharing with the TripAdvisor community and we look forward to the pleasure of welcoming you again as our guest in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,043 - 2,049 of 2,118 reviews

Reviewed March 7, 2007

Great Place for the Price!! The apartments our brand new and have everything you could possibly need. It is about a 8 min drive to the city center, but a taxi was always near by. Reception was great and helpful. If you are looking for an affordable place without missing out on amenities, this place is for you. Very spacious and clean. Cheap parking compared to other locations as well, $15. The room had it all good size TV, DVD, couch, nice bed, washer/dryer, full kithen, stero system, etc. Again, it is a few minutes from the city, but what you get for the price makes it all worth it.

  • Stayed: February 2007, traveled as a couple
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1  Thank TravelingSoldier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Online Reputation Team at Meriton Suites Waterloo, responded to this reviewResponded November 29, 2016

Dear valued Guest,
Thank you for taking the time to provide us with your positive review about Meriton Serviced Apartments Waterloo. It is pleasing to see you had such an enjoyable experience with us and were well looked after by our friendly Guest Service Team.
We look forward to the pleasure of welcoming you again as our guest in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2007

Well were do i start. Firstly we arrived around 1pm to check in and reception would not check us in until 2pm on the dot! when we checked in the room was not cleaned properly with food on the kitchen bench! When i initally checked i asked for 2 rooms one with a double and one with 2 singles. We did not get the 2 singles but instead got a double. They were not helpful at all.

The staff at this hotel are very rude and even sending a complaint email to the General Manager i did not recieve any follow up! Coming from the hospitality industry myself i was appalled by the unprofessionalism by this hotel.

I do not recommend this hotel to anyone.

  • Stayed: February 2007, traveled as a couple
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1  Thank GucciGalSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Online Reputation Team at Meriton Suites Waterloo, responded to this reviewResponded November 29, 2016

Thank you for sharing your comments with us. We are disappointed to hear that we fell short of your expectations on this particular occasion. As we highly appreciate all feedback that we receive, please be assured that your comments have been duly noted and passed onto our management team.
We look forward to exceeding your current expectations on future stays!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2007

If you like staying in among a collection of high rise apartments with absolutely no character in the middle of an industrial zone which could be in any city in the world, this is for you.

I booked a two bedroom apartment via Wotif, believing their blurb that it was close by the city. It's not. The buses come every half hour and it's a $15 for taxi ride to the CBD. Returning from the CBD late in the evening was downright scary with nobody around.

The wind whistled through the badly made doors all night making an incredible noise. I couldn't connect my computer via dialup and it was implied that it was my computer's fault, even though I have been on the road for a month staying in various serviced apartments and haven't ever had a problem with dial up.

I tried to cancel the reservation as soon as I walked in the door realizing that I'd made a big mistake, but having booked with WOTIF they would not consider a cancellation.

Being so far out of the buzz of the city or the charm of the inner suburbs made it a miserable time for me in Sydney, and I'll never again book via WOTIF or with an apartment/hotel which is really just in the selling/leasing business, not the hospitality business.

Stayed: January 2007
2  Thank JangoMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Online Reputation Team at Meriton Suites Waterloo, responded to this reviewResponded November 29, 2016

Thank you for sharing your comments with us. We are disappointed to hear that we fell short of your expectations on this particular occasion. As we highly appreciate all feedback that we receive, please be assured that your comments have been duly noted and passed onto our management team.
We look forward to exceeding your current expectations on future stays!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2007

Stayed her Dec 30- Jan 5 with family in a 3 bedroomed apartment. Very clean and comfortable with modern decor and furnishings. Easy to get into city by bus or taxi (about $15 to circular quay). Pool and gym facilities really good. Not much of a view though if you are on the outside apartments.

  • Stayed: January 2007, traveled with family
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1  Thank medusahall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Online Reputation Team at Meriton Suites Waterloo, responded to this reviewResponded November 29, 2016

Dear valued Guest,
Thank you for taking the time to provide us with your positive review about Meriton Serviced Apartments Waterloo. It is pleasing to see you had such an enjoyable experience with us.
We look forward to the pleasure of welcoming you again as our guest in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2006

Stayed in a three bedroom unit from 26 to 30Nov. Best hotel, best value place we stayed while we travelled in Australia. Paid A$201 per night + A$15 per day for parking. The unit are very well maintain and everthing in tip top condition. We love this place. will stay here again. The front desk is small and difficult to find though.

  • Stayed: November 2006, traveled with family
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1  Thank Cheahwc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Online Reputation Team at Meriton Suites Waterloo, responded to this reviewResponded November 29, 2016

Dear valued Guest,
Thank you for taking the time to provide us with your positive review about Meriton Serviced Apartments Waterloo. It is pleasing to see you had such an enjoyable experience with us.
We look forward to the pleasure of welcoming you again as our guest in the near future and seeing for yourself our many improvements including a full reception renovation!


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2006

A few friends of mine, including myself, stayed here three or four times during the two years I lived in Australia. The place that we rented was very very nice, spacous, about six or seven stories high with a wonderful view of the city street (nothing breath-taking or anything, but it was nice). We had a very pleasant stay there every time. The only thing that I thought was weird was how the desk clerk(s) would always look at you like they thought you were hiding something and they were going to find out....kind of funny though. Alltogether great place!

  • Stayed: April 2004, traveled solo
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1  Thank brando8119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Online Reputation Team at Meriton Suites Waterloo, responded to this reviewResponded November 29, 2016

Dear valued guest,
Many thanks for your positive comments, but also for your feedback in regards to how we can improve. Our team learns from every experience and we are keen on making improvements and providing a perfect stay for all our future guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Suites Waterloo

Address: 30 Danks St | Waterloo, Sydney, New South Wales 2017, Australia
Location: Australia > New South Wales > Sydney > Inner South
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Best Value Hotel in Sydney
#18 Romantic Hotel in Sydney
#23 Luxury Hotel in Sydney
#31 Business Hotel in Sydney
#41 Family Hotel in Sydney
Price Range: $99 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Meriton Suites Waterloo 4.5*
Number of rooms: 184
Official Description (provided by the hotel):
With a variety of suite styles and bedding options available, we will suit your every need to ensure you have a perfect suite every stay. Ranging from spacious studios to 3 bedrooms and spread across 15 floors, each of the 184 masterfully designed suites come equipped with premium quality services and products. Up to three times bigger than a traditional hotel room, many of our suites offer a modern split level floor plan, a full gourmet kitchen, flat screen TVs in addition to a range of Foxtel channels, an internal laundry and plush bedding. Energise your body in the 3 indoor heated swimming pools, large spa and sauna as well as a fully-equipped fitness centre, all of which are located at Crown Square fitness centre and aquatic facilities, only a short walk from the hotel. Our Waterloo location will be every sport lover’s dream as it is positioned only minutes from Sydney Football Stadium, Sydney Cricket Stadium, Royal Randwick Racecourse, Moore Park Golf Course and more. ... more   less 
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Also Known As:
Meriton Serviced Apartments Danks Street, Waterloo Hotel Sydney
Meriton Cameo Apartments Sydney
Meriton Cameo Apartments Hotel Sydney

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