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“Fantastic, will be back. ” 4 of 5 stars
Review of Meriton Serviced Apartments, Waterloo

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Meriton Serviced Apartments, Waterloo
Ranked #18 of 179 Hotels in Sydney
Hobart, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic, will be back. ”
4 of 5 stars Reviewed October 20, 2013 via mobile

After a late check in 11pm and a trainee who didn't activate our lift card correctly, we had a brilliant stay at the Meriton.
It's clean, affordable, spacious.
The staff are very friendly and helpful (thanks Tegan for your public transport assistance.
Free wifi, your own laundry and full kitchen.
If I were to say anything negative is that the free pool and facilities are in a separate building on a different block from the actual accommodation.

Stayed October 2013, traveled as a couple
Helpful?
Thank Hyperkitty1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Manager at Meriton Serviced Apartments, Waterloo, responded to this review, October 24, 2013
Dear Hyperkitty1985

The team and I (especially Tegan) are very happy to be of service to you during your stay and we would certainly do the same for everyone.

We can’t wait to welcome you back here at Meriton Serviced Apartments Waterloo and thank you for staying!

Kind Regards,
Eric T
Acting Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,394 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (370)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
England
1 review
5 of 5 stars Reviewed October 16, 2013

We arrived early and was allocated apt immediately. Wow huge and perfect for our 2 week stay. Loads of room for 3 people. Staff namely Tegan and Adam were extremely helpful especially Tegen who went out and purchased extra clothes hangers. All staff were friendly, helpful and show cased Meriton, Danks street to its full potential. The apt was well serviced daily with regular replenishment even with washing up liquid,!!!! It was a home from home. Would certainly recommend and would definately stay at a Meriton again.
Well done to all

Room Tip: D block above 10th floor. At the end
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Jaffa_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Manager at Meriton Serviced Apartments, Waterloo, responded to this review, October 19, 2013
Dear Jaffa_7

We certainly do pride ourselves in service and it is great to see staffs are acknowledged for their hard work. Tegan and Adam are truly an asset to the company and we are very lucky to have them.

I hope that the positivity continues for all your future stay with us.

Best regards,
Eric T
Acting Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 16, 2013

A fantastic apartment, really well equipped with an awesome big balcony with comfy furniture and even an ashtray (very rare these days!!). Great location, with heaps of cafes / restaurants and a Coles within 5 minutes walk. I can't recommend this place highly enough. I booked online the day before my stay due to an emergency family situation, arrived late in the evening and was very impressed with the service at reception. So much so that I booked again when I had to return the next week.

Room Tip: The split level apartments are spacious and fantastic if you don't mind lugging your suitcase up...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Tracey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Manager at Meriton Serviced Apartments, Waterloo, responded to this review, October 19, 2013
Dear Tracey H,

Thank you so much for the fantastic review!

We are very glad that you have enjoyed your stay and just in case you didn’t know, some of these cafes and restaurants do participate in room service delivery, so a quick phone call and it will be delivered straight to your door in no time.

We do hope to see you soon again here at Meriton Serviced Apartments Dank Street.

Kind Regards,
Eric T
Acting Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hemel Hempstead, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 15, 2013

The location was ideal for us. Near family and with good transport links. Shops and restaurants nearby are excellent. We had one son stay for part of our 3 week visit so we moved from a one bedroom to a two bedroom and back again. The two bedroom was very spacious and the second single well laid out, facing an inner courtyard. The first (single) looked out onto the busy Eastern Distributor, so traffic noise was a problem. Within easy walking distance you find the open spaces and gardens of Centennial Park.
Staff were very helpful, efficient and friendly.
Only niggle was the haphazard servicing: bathroom requisites were not always replaced, likewise towels (though on one occasion, two sets of towels appeared). Again, once, daily servicing was not completed. We had problems with appliances but maintenance staff were quickly on hand and faults rectified. Free wifi was nice to have but had to sign in repeatedly, with passwords changing several times.
Would stay there again and have no hesitation in recommending Meriton Danks St. Some of the Australian cricket team were staying while we were there!

Room Tip: Ask for a room away from the Eastern Distributor side.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Rollo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Manager at Meriton Serviced Apartments, Waterloo, responded to this review, October 24, 2013
Dear Rollo P

Thank you very much for the review and we are very glad that our location was best suited to your needs, especially family.

We appreciate the time you have taken to write a review, as your review is a valuable tool in recognising areas that require attention. I do apologise for the shortfalls of your stay and this matter has been brought forward to our housekeeping department for further review.

Rollo P, thank you again and we do hope to see you or your friends in the near future here at Meriton Dank Street.


Best Regards,
Eric T
Acting Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 13, 2013

this apartment hotel is truely excellent,and was a pleasure to stay at for a family of 4 which is often difficult to cater for
from the welcome at reception to the checking out all the staff were extremely pleasant and the facilities of the room were fantastic
do yourself a favour and stay here but please not in the 2nd week in october because we intend to stay there in that week and we would be kicking ourselves if its booked out
local facs are ideal and from rourke st buses to circular quay and central station are handy,beware of sydney traffic and trust in your taxi driver or bus driver unless you have nerves of steel

Room Tip: no chance just in case you choose the room we enjoyed so much
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank karen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Manager at Meriton Serviced Apartments, Waterloo, responded to this review, October 16, 2013
Dear Karen G

Welcome to TripAdvisor!

The team here at Meriton Dank Street is very happy to read such glowing reviews and off course the pleasure is all ours to have you as our guest.

We certainly would love you to come back and we look forward from hearing from you soon.

Thank you very much for the feedback.

Kind Regards,
Eric T
Acting Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 12, 2013 via mobile

We enjoyed our stay here but for 2 things ....first of all, if you run out of teabags, don't bother asking for more. These are not topped up in their daily service if the apartment and if you ask for some you will be told to buy your own. The second thing is that the advertised indoor pool is 'indoors' but you have to walk across the road and around the corner to access the pool in a completely different building. It wasn't quite advertised that way.
Other than that, the rooms were lovely, well appointed and clean and enjoyable to stay in.

  • Stayed October 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MLuxmoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Manager at Meriton Serviced Apartments, Waterloo, responded to this review, October 16, 2013
Dear MLuxmore,

Thank you for taking the time to write of your experience staying with us. I am truly disappointed to read your comments, Meriton Waterloo has built a reputation for going above and beyond with our customer service and to hear that you were asked to buy your own tea bags is disappointing.

In light of your feedback our team has been refreshed / retrained on our servicing standards, and again on behalf of Meriton Serviced Apartments Danks Street, we are truly sorry for the shortfalls of your stay and we would love an opportunity to welcome you back.


Kind Regards,

Eric T
Acting Senior Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

After having stayed at the Meriton on Danks Street multiple times, I have nothing but praise for this establishment. Spacious and clean, the street level rooms were perfect for me and my friends making the trip up for an event at the nearby Hordern Pavilion. The Meriton boasts great amenities and excellent customer service - Mena in particular must be commended on going above and beyond to ensure a pleasant stay, we were very impressed! Situated within walking distance to a grocery store and plenty of eateries just around the corner, the Meriton on Danks Street really does have it all !

Room Tip: After having stayed at the Meriton on Danks Street multiple times, I have nothing but praise for thi...
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSADanksStWaterloo, Manager at Meriton Serviced Apartments, Waterloo, responded to this review, October 10, 2013
Dear Cara B,

Thank you so much for making your first TripAdvisor review such a positive one about your recent stay with Meriton Waterloo.

As you realised, our apartments are perfectly located for guests taking in a show or sporting event at the nearby Entertainment Quarter. Thank you also for your kind comments about our apartments and our staff, we are always striving to provide the highest level of comfort and customer service and it pleases me to read this was your experience.

I am also thrilled to note your particular mention of Mena and his efforts in “going above and beyond to ensure a pleasant stay” as he is constantly working hard to ensure our guests have a memorable time and I know he is excited to see his name posted on TripAdvisor for the world to see.

We look forward to welcoming you and your friends back in the near future.

Kind regards,

AdamD
Senior Manager On Duty
Meriton Waterloo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments, Waterloo

Property: Meriton Serviced Apartments, Waterloo
Address: 30 Danks Street | Waterloo, Sydney, New South Wales 2017, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Inner South
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Best Value Hotel in Sydney
#18 Romantic Hotel in Sydney
#18 Luxury Hotel in Sydney
#31 Business Hotel in Sydney
#41 Family Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Meriton Serviced Apartments, Waterloo 4.5*
Number of rooms: 184
Official Description (provided by the hotel):
Touch down at Sydney Airport and arrive 10 minutes later to a stylish and modern lobby space, experience a warm welcome by our porter assistance and be checked into a stunning suite by a team of friendly and professional Guest Services staff, who are on-site 24 hours a day for your convenience. With a variety of suite styles and bedding options available, we will suit your every need to ensure you have a perfect suite every stay. Ranging from Classic Studios to 3 bedrooms, all 184 masterfully designed suites come equipped with the quality services and products that our guests have come to love about Meriton Serviced Apartments. Many of our suites offer a split level floor plan, providing extra space and comfort, and also includes modern furnishings, a full gourmet kitchen, internal laundry and plush bedding. Our guests can choose to relax and unwind to the soft sound of birds chirping while sitting back to captivating views of lush parkland with our Park Suites. Energise your body in the 3 indoor heated swimming pools, large spa and sauna as well as a fully-equipped gymnasium, all of which are found only a couple of minutes from the complex at Crown Square fitness centre and aquatic facilities. Come back to an immaculately serviced suite daily and stay connected with our free high speed Wi-Fi network, accessible from all areas of our hotel, including your suite. Nestled amongst the residential precinct of Waterloo, the hotel is surrounded by tranquil green leafy lined streets, lush gardens and is surrounded by a vibrant café culture. Located only 5 minutes away is Danks St Plaza, a local precinct that provides the Waterloo community with convenient shopping and dining options. Our Waterloo location will be every sport lover's dream as it is positioned only minutes from the Sydney Cricket Ground, Sydney Football Stadium, Royal Randwick Racecourse and Moore Park Golf Course while those seeking out entertainment will find the Entertainment Quarter the perfect destination for live shows. With Sydney CBD only 4 kilometres away, public transport close by and the Bourke Street bike track, a scenic cycling corridor between Mascot and Sydney Harbour, only moments away, our guests will be able to see the sights and other parts of this vibrant city with ease. Combining the perfect mix of culture, convenience and comfort, Meriton Serviced Apartments Waterloo will provide a better quality and better value accommodation experience. ... more   less 
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Also Known As:
Meriton Serviced Apartments Danks Street, Waterloo Hotel Sydney
Meriton Cameo Apartments Sydney
Meriton Cameo Apartments Hotel Sydney

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