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4 - 9 of 327 reviews
Reviewed 3 weeks ago

Booked on the way down to Sydney and had a great time! An hour goes quickly, however it was a really good time, wouldn't hesitate to recommend, use your NRMA membership for a discount! Plenty of room indoors if the weather is inclimate, it was perfect for us and we spent most of the time outside May19 evening

Date of experience: May 2019
Thank LisaK959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luke D, Sales and Marketing Executive at Fantasea Cruising, responded to this reviewResponded 2 weeks ago

Hi LisaK959,

Thank you for taking the time to review our Vivid Sydney cruise.

I'm glad to hear you enjoyed your time with us, I hope you had a fantastic trip to Sydney and that we can welcome you onboard one of our vessel again sometime in the near future.

Kind Regards,
Luke

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Reviewed 4 weeks ago

This vessel leaves from the Aquarium ferry wharf - on the Cockle Bay side of Darling Harbour - Pier 26, Wharf 9 is the nominated departure - be careful - there is another Wharf 9 near Kings Wharf. Do not confuse the two. There is no map or phone number on the QR code printout, but the mobile number is 0417 650 570.

Date of experience: May 2019
Thank TlwVIVID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luke D, Sales and Marketing Executive at Fantasea Cruising, responded to this reviewResponded 2 weeks ago

Hi TlwVIVID,

Thank you for taking the time to review our Vivid Cruise.

I'm sorry to hear you had trouble finding our departure point and we do apologize for the unforeseen change in wharf on the night! The Aquarium Wharf is located right next to Pier 26, Wharf #9 and we had multiple staff directing passengers however, we understand that with the high volume of wharves in the area this can be a confusing experience.

The wharf location and a map demonstrating the departure point and vessel route as well as our best contact number can be found on your email confirmation.

Kind Regards,
Luke

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Reviewed May 5, 2019 via mobile

We were queueing.We saw a cruise thinking it was our cruise and went over. Unfortunately, it was not. When the Fantasea cruise came, they made us the last to board, the lady accused us of not queuing. There was a guy in cowboy hat standing at the gantry but keep talking to a family without guiding us. If he do his job properly instead of talking, all these won't happen. U guys are the rudest people we met in Australia.

Date of experience: May 2019
1  Thank sofiay862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luke D, Sales and Marketing Executive at Fantasea Cruising, responded to this reviewResponded May 7, 2019

Hi sofiay862,

Can you please send us an email on sales@fantasea.com.au to discuss this matter further. We are very interested in tracking down the individual with the cowboy hat as we have no staff that match this description!

Kind Regards,
Luke

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Reviewed April 26, 2019

This was a fantastic cruise! I booked it just expecting to go around the harbour, but they even provided a guide (ours was Tom) to share some non-invasive historical highlights. Tom was charismatic and informative, and my friend and I enjoyed the trip! Still can't believe I got an hour cruise, a free drink, and a guided tour for such a reasonable price. Would do it again!

Date of experience: April 2019
Thank JenFtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luke D, Sales & Marketing Executive at Fantasea Cruising, responded to this reviewResponded May 1, 2019

Hi Jen,

Thank you for taking the time to review our City Sights & Sunset Highlights Cruise. We are happy to hear our crew looked after you and that you enjoyed the trip! I will make sure to pass your great feedback on to Tom.

Kind Regards,
Luke

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Reviewed April 22, 2019

My journey was included as part of a day trip to the Blue Mountains. We met the boat at the Sydney Olympic Park Quay and had a beautiful, relaxing journey back to the centre of Sydney.

Date of experience: March 2019
Thank cg2792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luke D, Sales and Marketing Executive at Fantasea Cruising, responded to this reviewResponded April 22, 2019

Hi cg2792,

Thank you for leaving us a 5-star review! We are glad you enjoyed your Blue Mountains tour and your journey back to Sydney city, it's a wonderful way to end the day.

We hope to welcome you aboard one of our vessels again soon.

Kind Regards,
Luke

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