I stayed in what was called a 'family room'. It's like a cell block with 2 bunk beds and bathroom. It cost $299 per night. I honestly didn't mind until I saw the cockroaches coming out of the window cracks, ceilings, crawling on the walls and crawling on me and my family while we tried to get some sleep. It was disgusting. It's safe to say we barely got any sleep knowing that roaches were crawling on out feet and blankets. A roach had also fallen from the bathroom ceiling when my daughter was taking a shower. There was no mini fridge in the room either. The bathroom had no ventilation for the steam while we took a shower. The towel rack in the bathroom was also broken and we couldn't hang anything on it. The shower curtain had all these gross stains all over it. My family and I stayed for 2 nights to spend NYE in Sydney but to charge $299 AUD for that type of room was outrageous. I was not expecting it to be a 4 star hotel but the standard cleanliness was somewhat expected to say the least. It was not a pleasant stay at all. Never again. Summers in Australia often bring out nasty insects. A little fumigation would not hurt your business.
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