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All reviews great location bedroom suite town hall station washer and dryer great apartment excellent stay darling harbour full kitchen close to shops these apartments great place to stay home away from home central location checking in hyde park public transport business trip
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Reviewed January 20, 2020

I left my coach belt in my room and it disapeared after the cleaning crew went through it. I find it difficult to believe that this was a coincidence or an error on my behalf.
Your staff made no attempt to assist me and called me 3 days later stating it was not found.

Date of stay: December 2019
Trip type: Traveled on business
Review collected in partnership with this hotel
Thank georgeabousleiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSPittStreet, Manager at Meriton Suites Pitt Street, Sydney, responded to this reviewResponded 5 weeks ago

Dear georgeabousleiman,

Thank you for choosing to stay with Meriton Suites Pitt Street, it was a pleasure to welcome you to our suites.

On behalf of our team we do apologise for any inconvenience caused during your lost property enquiry. We can assure you that we take all our lost property requests with the highest importance and our team have made every attempt to locate this item prior to this review however nothing was found.

We do hope you enjoyed the rest of your stay and hope to welcome you back in the near future.

Kindest Regards,
Felicia.S,
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

This is a really good spot: pretty central position and attractive rooms—especially those on higher floors. We had one night in a one-bedroom suite and another in a two-bedroom suite. They were both good, but the two-bedder was superior in terms of view, space and layout.

The receptionist was friendly and helpful and overall this was a great place to stay.

The only criticism I have, which has been common to the three Meriton Suites properties I have stayed in, is that the
Lifts are inadequate for the size of the buildings. Check-out time is rather traumatic, as you wait and wait for a lift to arrive and, when it finally does, it’s inevitably crammed with people, so you wait some more.

Room tip: Two- or three-bedroom suites are situated in higher levels and have superior views and are more spacious.
Date of stay: December 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank TrackerTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSPittStreet, Manager at Meriton Suites Pitt Street, Sydney, responded to this reviewResponded 4 weeks ago

Dear TrackerTravel,

Thank you for choosing Meriton Suites Pitt Street on your most recent travels to Sydney.

We are pleased to hear you enjoyed your overall stay with us and took advantage of our central location here in Sydneys CBD! We definitely agree, our 2 bedroom luxury suites offer some amazing views of our city.

Thank you for your kind praises regarding our Guest Services team, your feedback will be shared with our team.

We do apologise for any inconvenience caused by our lift system in peak departure time. We do encourage all our guests to plan extra time to check out.

We do hope to welcome you back soon.

Kindest Regards,
Felicia.S,
Guest Service Manager



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Room wasnt cleaned properly for checkin even though checkin was late in the night. Beds did not have clean sheets, there was water spilled on the kitchen counter. Had to call and wait for almost 45mins before it was sheets were replaced.

Date of stay: December 2019
Trip type: Traveled on business
Review collected in partnership with this hotel
Thank skruthi2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSPittStreet, Manager at Meriton Suites Pitt Street, Sydney, responded to this reviewResponded January 21, 2020

Dear skruthi2020

Thank you for choosing to stay with Meriton Suites Pitt Street, it was a pleasure to welcome you to our suites.

On behalf of our team we sincerely apologise that your experience with us was not up to the 5 star standards that we very much pride ourselves on.

As a valuable guest of Meriton, your feedback is extremely important to us. It’s through feedback such as yours which provides us with the opportunity to enhance our service delivery and product offering quality.

I have shared your feedback with our Housekeeping Manager for review to ensure this does not re occur in the future.

Although I cannot turn around the clock , we do hope this experience does not deter you from choosing Meriton Suites and the team and I look forward to your return visit with an elevated experience.

Kindest Regards,
Felicia.S,
Guest Service Manager

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Reviewed January 18, 2020

Recently stayed here in a 2 bedroom apartment.

Excellent location only 2 blocks from Pitt St mall, just over 2 blocks from the restaurants at Darling Harbour, easy walk to Capitol Theatre and close to light rail and Town Hall station.

Both bedrooms and bathrooms were good and kitchen was all we needed. Good laundry facilities also.

We were originally given a lower room facing a street which had a lot of construction going on. I asked if there was anything better available and the staff were quick to show me another option, which we accepted.

We were on the 46th floor so had wonderful views and could even see a good chunk of the main harbour.

I would definitely recommend asking for a high floor on the northern side.

We felt very safe here and my girls (15) used the gym several times without me and also felt very safe.

Would definitely stay again.

Date of stay: January 2020
Trip type: Traveled with family
1  Thank HaddonFive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jazmin-MeritonSuites, Online Reputation Team at Meriton Suites Pitt Street, Sydney, responded to this reviewResponded January 19, 2020

Hi HaddonFive,
Thank you for your five star review!
It is delightful to read that our friendly Guest Services team were able to assist you in having a comfortable stay with us and finding a suite that best fit the preferences of yourself and family.
Your recommendation is highly appreciated and we look forward to welcoming you back!
Kind Regards, Jazmin P - Online Reputation Supervisor

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Reviewed January 16, 2020

Just spent three nights at these apartments. We stayed in a 2 bedroom suite which was very spacious. We were on the 46th floor which afforded us terrific views. Very comfortable beds. Extremely helpful staff on front desk. Felt very safe. Great shower. Terrific location; very close to light rail and Town Hall train station. Pitt St mall is about 4 blocks away. Definitely recommend.

Date of stay: January 2020
Thank angelaj658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jazmin-MeritonSuites, Online Reputation Team at Meriton Suites Pitt Street, Sydney, responded to this reviewResponded January 19, 2020

Dear Angela J,
Thank you for your five star review!
We are thrilled you made the most of our breathtaking views, truly creating for a memorable experience and we are delighted that you enjoyed the space and freedom our premium accommodation offers.
We do look forward to sharing your kind praises with our friendly Guest Services team and a warm welcome awaits for many more stays in the future.
Kind Regards, Jazmin P Online Reputation Team

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