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“Excellent Accommodation” 5 of 5 bubbles
Review of Meriton Serviced Apartments Pitt Street

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Meriton Serviced Apartments Pitt Street
Ranked #27 of 179 Hotels in Sydney
Elliston South Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent Accommodation”
5 of 5 bubbles Reviewed February 20, 2014

First impression was excellent, the staff are exceptionally friendly and helpful. The apartment was roomy, clean and well appointed,I made use of the washing machine & dryer. The location is fabulous close to railway station, free bus and of course shopping, cinemas and restaurants. The best part was it was quiet!! Love the no noise policy. It is the best accommodation that I have stayed in, in Sydneyand will definetely be back and will be recommending it.

Room Tip: The higher rooms have better views
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maude1312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAPittStreet, Manager at Meriton Serviced Apartments Pitt Street, responded to this review, February 24, 2014
Dear Maude1312,

Wow thank you for providing all-round fantastic comments about your experience at Meriton Serviced Apartments Pitt Street!

Meriton Serviced apartments Pitt Street aims to provide the full accommodation experience to guests staying with us – perfectly located in the center of Sydney, oversized, fully equipped apartments, complementary 1GB of WIFI per day per apartment and friendly, genuine service with a smile – Meriton Serviced Apartments Pitt Street really is the ideal place to stay!

Thank you for your mention of our No Party policy. The team work hard to ensure all guests have the most comfortable, quiet and enjoyable stay possible and to hear that this was exactly your experience is fantastic.

Maude1312, the full team and I sincerely appreciate your great feedback and we look forward to having the pleasure of hosting your future Sydney stays.

Kind Regards,

Nico M
Acting Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,744 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (616)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Auckland Region, New Zealand
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed February 20, 2014

This hotel is really convenient if you are looking to be in the centre of uptown Sydney. The supermarket is straight under the hotel; which is really convenient.


The staff tried to stitch us up with charging us for another bed despite me sending them an email prior to our stay requesting a bed and asking whether there would be any extra charge as it had not stated any on the website. No reply or clarification was forthcoming. On check in nothing was mentioned. Stayed for a night or two then got a call saying that it would be $50 extra per night although they had known how many people were checking in and how many had been staying. They had even made up a separate bed. It was handled very badly and with an unfortunate manner. We kept losing towels daily and did not have them replaced, resorting to hiding them as despite asking on numerous occasions to have towels, they still kept disappearing. The bathroom cleanliness left a lot to be desired.

We come to Sydney a lot, but not sure i'd stay here again.

Room Tip: Higher you go, better the view although being on the north side means you get the view but you get l...
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  • Stayed January 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Melissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAPittStreet, Manager at Meriton Serviced Apartments Pitt Street, responded to this review, February 24, 2014
Dear Melissa F,

Thank you for providing feedback after your stay in early January and for taking the time to discuss your comments in more detail over the phone.

Once again we would like to apologize for the miss-communication in regards to your additional bed request. The team at Meriton Serviced Apartments Pitt Street are dedicated in providing genuine, first class service to guests and to read your comments that your stay was below expectations was very disappointing.The feedback you have provided has been passed onto the full team and has been used in a positive manner to assist in re-training and mentoring the necessary staff to ensure that our high servcie standards are always being met.

Melissa F, thank you once again for your feedback. The full team and I hope to have the opportunity to welcome you back to Meriton Serviced Apartments Pitt Street sometime in the future.

Kind Regards,

Nico M
Acting Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norrtalje, Sweden
1 review
5 of 5 bubbles Reviewed February 19, 2014

Despite early arrival our room was ready. Reception staff helped to book table and gave good service. We slept excellently (king size bed) on 20th floor (starts at 11), had plenty of space (studio apartment), used kitchenette for breakfast and made use of washing mashine and tumble dryer. Safety box in closet.
Within short walking distance with luggage from airport-train station. Excellent location wtihin walking distance to Darling Harbour and all the restaurants there. Food store in the same block. AC-time was reduced to 4 h during our stay, but this was reversed on our request, very much appreciated.
We would return any day, if possible.

Room Tip: Floor numbers start at 11 for street level/reception.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Lollo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAPittStreet, Manager at Meriton Serviced Apartments Pitt Street, responded to this review, February 24, 2014
Dear Lollo A,

Firstly let me welcome you to the exciting world of Trip Advisor and thank you for providing a five star review about your recent stay!

What a great start to ones stay when you arrive early to the hotel and your apartment is already available for you to check in. That sure does help after traveling long distances!

The full team and I are delighted to read your feedback indicating that you had an all-round fantastic stay and enjoyed everything that the apartment has to offer. As you kindly mentioned, the apartments are fully equipped including a kitchen, washing machine, dryer and safe to store personal items.

Lollo, thank you once again for completing a review. You mentioned that you would return any day, the team and I certainly look forward to having the pleasure of welcoming you back on your next return to Sydney!

Kind Regards,

Nico M
Acting Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing, China
1 review
4 of 5 bubbles Reviewed February 18, 2014

Location is very good. Will soon be able to reach the area you want. Lives \ Shopping \ transportation is very convenient. Kitchenette and utensils in the room, I live in one-bedroom apartment, the bedroom is too small. Window is opposite the building walls.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank zhao z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAPittStreet, Manager at Meriton Serviced Apartments Pitt Street, responded to this review, February 24, 2014
Dear Zhao Z,

Thank you for taking the time to review your recent stay at Meriton Serviced Apartments Pitt Street.

We are delighted to read that you had an enjoyable stay with us and found our location to be perfect for your needs while in Sydney. As we are situated in the heart of the CBD, access to an array of restaurants, shopping districts and public transport is extremely easy and convenient.

I'm sorry to read that the bedroom was too small for your needs and that you didn’t have a view from your apartment. As we are in such a central city location and surrounded by many other large buildings, views from some of the lower floor apartments can be somewhat obscured. Please note that we do have two and three bedroom “sky-view” apartments which when booked guarantee you an apartment on a high floor with amazing views!

Zhao Z we are glad to see that overall you had a great stay with us, the team and I look forward to seeing you back again in the near future!

Kind Regards,

Nico M
Acting Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed February 18, 2014

Carpark and lobby are suffocating and noisy
11pm guest curfew.The security guys came knocking at 11:30pm asking my guests to leave the room. We were NOT even making any noise and there was no music!!!

  • Stayed February 2014, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Liz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAPittStreet, Manager at Meriton Serviced Apartments Pitt Street, responded to this review, February 24, 2014
Dear Liz B,

Thank you for choosing to stay with Meriton Serviced Apartments Pitt Street during your recent trip to Sydney.

Please be advised, Meriton Serviced Apartments has a strict No Party Policy which all guests agree to when making a booking and when checking into the hotel. We also have No Party Policy signage displayed in lifts and other various areas of the hotel and it is stipulated on our No Party Policy that all visitors must leave by 11pm each night. Our No Party Policy is in place to ensure there is no disturbance to other guests in the hotel, as an accommodation provider our main aim is to ensure all guests staying with us have a comfortable night’s sleep.

I am slightly puzzled in regards to your feedback about the lobby and car park being noisy and suffocating as we recently refurbished our lobby area to allow for an open plan, larger area for guests. I will however pass on your information to the design team for future projects.

Liz B, I am sorry that your stay on this occasion was not what you were expecting. I do hope you give Meriton Serviced Apartments Pitt Street another chance to be your accommodation provider again in the future.

Kind Regards,

Nico M
Acting Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 15, 2014

We were a small group of women meeting up at the hotel. A few were staying overnight. My sister has a terrible phobia of lifts and cannot get in one. We had to get to the 51st floor! There was no way she was getting in that lift. She found a staff member by the name of Khaled who was absolutely wonderful. He was friendly, polite, courteous and more than willing to help. The poor man ended up walking her up the long flight of stairs as she would not do it alone and then when we were ready to leave to go out, he came up to our floor and walked her all the way down! Khaled went over and beyond the call of duty and all with a smile. She tried to give him a tip at the end for doing that and he refused to take it. Without him we would have had to turn around and go back home. Khaled - you made our night and we thank you so much. You really are an asset to your employers and service like this is very hard to come by.

Room Tip: Higher floors provide a beautiful outlook on our wonderful City. A great view of the fireworks as w...
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAPittStreet, Manager at Meriton Serviced Apartments Pitt Street, responded to this review, February 17, 2014
Dear Sana T,

Thank you for choosing to stay at Meriton Serviced Apartments Pitt Street and for taking the time to share your experience with the online travel community.

Meriton Serviced Apartments Pitt Street has a strong focus on customer service. The team are dedicated and hardworking, striving to go above and beyond for each and every guest to ensure everyone has a memorable stay with us. The team are extremely proud to be able to provide guests with personalised, friendly service along with a five star product.

Khaled certainly is a great asset to the Meriton family and I am delighted to read your feedback that he went above and beyond to assist you and your sister during your stay. I have personally shared your comments to Khaled and he was delighted to read your appraisal and lovely feedback.

Sana T, thank you once again for providing feedback about your recent stay. We look forward to welcoming you and your family upon your next return to Sydney!

Kind Regards,

Nico M
Acting Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed February 15, 2014

Was really pleasure to stay at Meriton Servicer Apartments, even wish we could stay there longer than we did. Stuff was very helpful (we could check in earlier and check out later). Apartment was big even we were there 6ppl. Very clean (house keeping was working every day - not like in rest of the shorstays apartments once a week) modern, but very cosy. We got apartment on 43rd floor and was really great view :) There was also indoor pool which we could use. Location was also awesome, we could walk everywhere! Once when we are coming back to Sydney, that would be our one and only choice for accommodation.
Only thing we we didnt like so much was that internet worked good but only in one room and also only on certain amount of devices. But rest really amazing, i recommend it BIG TIME!

  • Stayed February 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Evinka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAPittStreet, Manager at Meriton Serviced Apartments Pitt Street, responded to this review, February 17, 2014
Dear Evinka,

Wow what an amazing review – thank you.

We truly appreciate your feedback, you mentioned so many great aspects about Meriton Serviced Apartments Pitt Street however your comments in particular “when returning to Sydney, Meriton Serviced Apartments Pitt Street would be our one and only accommodation choice” are highly motivating and sure have put a smile on the teams face!

Serviced Apartment accommodation is becoming the way of the future – why book a standard hotel room when you can book an oversized, fully equipped apartment all in a central, convenient location. As you kindly mentioned, our high floor “Sky-View” apartments all have personal balconies and provide stunning views over the city. They tend to add that specials touch to one’s holiday!

Once again, thank you for your feedback and for recommending us to fellow travellers. The team and I look forward to hosting your next Sydney stay, hopefully in the near future!

Kind Regards,

Nico M
Acting hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments Pitt Street

Property: Meriton Serviced Apartments Pitt Street
Address: 329 Pitt Street | Corner of Bathurst Street, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Sydney
#18 Business Hotel in Sydney
#27 Luxury Hotel in Sydney
#29 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Meriton Serviced Apartments Pitt Street 5*
Number of rooms: 178
Official Description (provided by the hotel):
Arrive in style as our friendly porter assists you into our custom designed lobby. Experience exceptional and attentive treatment by our Guest Services team 24 hours a day and prepare yourself for a stay in luxury. Our wide selection of 178 stylish suites, ranging from Classic Studios to 3 bedroom suites are all self-contained and fitted with the necessary modern facilities, providing all travellers with the perfect accommodation option to explore Sydney. You will discover this beautiful city from new heights when you stay in our Altitude Suites or you can indulge in our top floor Penthouse Collection, split level suites, which boasts magical scenic surrounds across Sydney's East and West. Pamper your body in our first class sauna and spa facilities, or work your muscles at our exclusive gymnasium and lap pool. Indulge in the supplied range of freshly scented, designer skin and haircare amenities, replenished as needed as our wonderful housekeeping team work to service your suite. Make the most of our complimentary high-speed Wi-Fi and stay connected with your friends and family, check your emails or even surf the web from anywhere in our hotel, even from the comfort of your very own suite. Our ideal location in the absolute heart of Sydney's thriving city centre, surrounded by an abundance of head offices and corporate spaces makes us the dream accommodation option for all business travellers. Those wanting to discover all the popular attractions and sights in Sydney will be pleased to see that we are only minutes away from Circular Quay, which features stunning views of the famous Sydney Harbour Bridge, Darling Harbour which is renowned for its vibrant wine and dine scene as well as convenient transit hubs that can you transport you all over the city and beyond. Be spoilt for choice with endless dining and entertainment options, all within easy reach of our front door. Choose from an array of restaurants, bars and cafes that offer both local and international culinary delights or plan an evening revolving atop of the city's tallest structure at Sydney Tower's 360 Bar and Dining. Visitors looking for some serious retail therapy can shop till they drop with the vintage Queen Victoria Building, massive shopping complex Sydney Westfield and Pitt Street Mall only a stone's throw away. High end designer fashion and accessories are also only a short stroll away on Castlereagh Street, making us the perfect accommodation choice for all. Nestle yourself in the heart of Sydney and experience the best quality and better value as you choose to stay at Meriton Serviced Apartments on Pitt Street on your next visit. ... more   less 
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Also Known As:
Meriton Serviced Apartments Pitt Street Hotel Sydney

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