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“JUST SUPERB”

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Meriton Serviced Apartments World Tower
Ranked #6 of 175 Hotels in Sydney
Brisbane, Australia
1 review
“JUST SUPERB”
Reviewed April 10, 2014

I booked two 3 bedroom apartments at the Meriton Serviced Apartments World Tower for early April 2014. Its close and central proximity to shopping, dining and entertainment venues is an ideal location to be in.
My daughter was getting married and the bridal party needed to be together for the purpose of dressing up etc and I was delighted to have both the apartments opposite each other on the 69th floor as requested.
The views from the rooms were just superb especially at night when Sydney was all lit up. The beds were very comfy and the daily cleaning service excellent. The front desk staff were very friendly and always obliging to try their best to fulfil our needs especially Catherine and Sarah. My family and I would gladly go and stay there again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niru S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAWorldTower, Senior Manager on Duty at Meriton Serviced Apartments World Tower, responded to this review, April 10, 2014
Dear Niru S,

Thank you for choosing MSA World Tower and giving us an opportunity to serve you during your special occasion. We are happy that you took out time and shared your feedback on the recent stay at our hotel.

We are happy to note your compliments on our location, views and housekeeping standards. We are also glad that we manage to fulfill your request for the apartments to be next to each other that made your stay more comfortable.

I will definitely convey your appreciation with my team especially Katherine and Sarah. I am sure they will be encouraged to continue to serve our guests with warmth and courtesy.

Once again, thank you for your compliments. We look forward to welcoming you back to MSA World Tower in not too distant future.

Kind Regards

Sujeet S
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Sydney, Australia
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 9, 2014

Although some difficulty with the televisions initially, all was sorted through and the service was genuine and attentive. Easy to park under the building in a secure area was a great convenience as with the location. Briliant stay enjoyed by all the family.

Room Tip: Ask for a room that faces darling harbour and out to the west the morning sun and view was fantastic
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank JenniferJennJenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAWorldTower, Senior Manager on Duty at Meriton Serviced Apartments World Tower, responded to this review, April 10, 2014
Dear JenniferJennJenn,

We take this opportunity to thank you for your appreciation & feedback as it boosts our inclination towards our core commitment of quality service in an inspired setting.

We are delighted to note that you found our services exemplary -Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence. We are also glad to note that parking facilities and location was according to your likings.

Thank you for rating our product and service among top quality. We look forward to welcoming you back to the hotel on your next visit soon for another wonderful stay.

Kind Regards

Sujeet S
Senior Manager on Duty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 8, 2014

Had a fantastic time in a magnificent 3 bedroom apartment overlooking Darling harbour and Sydney center. Staff were great. Place was clean and cleaned each day. Will definitely stay again next time in Sydney.

Room Tip: Ask for a corner room with views over darling harbor.
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank JarrodD4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAWorldTower, Senior Manager on Duty at Meriton Serviced Apartments World Tower, responded to this review, April 10, 2014
Dear JarrodD4,

We cannot thank you enough for such high words of praise on your recent stay with us.

We truly appreciate your comments on our efficient and friendly service, location and the overall hospitality received at our hotel.

My team and I are ecstatic to learn that MSA World Tower will be the preferred hotel on your next visit to Sydney. We eagerly look forward to the opportunity of welcoming you back to the hotel in not too distant future.

Kind Regards

Sujeet S
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 8, 2014

We stayed in a 3 bedroom apartment on the 68th floor, with a spectacular view of Darling Harbour and Sydney Tower. I can't comment anything bad, it was just perfect. the master bed was so spacious, the other 2 rooms weren't the exact same size, but it didn't matter to us. we could walk to chinatown and paddy's market, and also there was a Coles supermarket downstairs. we had trouble with our dryer, we called maintenance and it was fixed while we were out.

Town Hall and QVB was also a 10 minute walk.

I'll surely recommend this to anyone who is looking for a great stay in Sydney!

Room Tip: choose high floors, and darling harbour views
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ninz82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAWorldTower, Senior Manager on Duty at Meriton Serviced Apartments World Tower, responded to this review, April 10, 2014
Dear Ninz82,

Thank you for taking the time to share your experience.

It is always good to hear that you had a wonderful stay at MSA World Tower. Your comments regarding the rooms, views and location are truly appreciated. It is our endeavor to create unforgettable memories for our guests.

Thank you for the kind words of praise and recommendation of our hotel rooms. We look forward to welcoming you back to MSA World Tower in not too distant future.

Kind Regards

Sujeet S
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 7, 2014

Only a short stay this time round , but through some confusion when my staff made the reservations found myself checking in rather early in the morning with no actual booking (it was made for that night) Sarah the lady at reception was amazing in checking me in really helping me out. Having such a great checking in experience I just assumed the rest of the stay would be the same. This was not to be. The apartment although having amazing views when looking out of the windows, had a lot to be desired when looking in. I actually went and purchased some cleaning products to wipe down the surfaces as they were not clean. The second bathroom was in need of attention, and the kitchen had so much dust and dirt throughout it that I'm sure it was a fire hazard. I'm not one to complain in general, so as my stay was only for 2 nights I left it and thought house keeping would clean while I was there.Alas they were no where to be seen, I washed my own towels. house keeping I think completely forgot about my apartment. Apart from the cleaning not being done I did enjoy my stay. However this was mainly due to Sarah on the reception desk. Because of Sarah I walk away with a smile on my face, when I am not sure that would have been the case if she were not there. Thank you Sarah I hope your boss knows that value of you. Like MasterCard.... priceless...

Room Tip: Check in with Sarah (if she has not yet been promoted out of there) she really did go well above her...
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zach Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAWorldTower, Senior Manager on Duty at Meriton Serviced Apartments World Tower, responded to this review, April 10, 2014
Dear Zach Z,

Thank you for your feedback on your recent stay here at MSA World Tower.

Our aim at Meriton is to provide our guests with high standard accommodation with first class service to ensure everyone has a comfortable stay. Comments such as yours are such a great motivator for the team as we continue striving for excellence! I have personally passed on your feedback to Sarah and she was very delighted to hear that. Sarah is certainly a great asset to the team at Meriton World Tower.

Please accept my sincerest apologies that your experience with cleanliness of the apartment was below your expectations.. I am sure you know from your previous stays that this is not our usual high standard of cleanliness and service. Please accept my sincerest apologies; I honestly hope an incident as such will never again be repeated.

Your comment has been discussed with the housekeeping department and corrective action has been taken to ensure this does not occur in future.

Zach Z, thank you again for your feedback and I hope you reconsider and stay with us again and we look forward to welcoming you to Meriton World Tower again in the future.

Kind Regards

Sujeet S
Senior Manager on Duty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed April 4, 2014

had a lovely time at these apartments. Stayed in the 3 b/room apartment on the 71st floor, service was great, clean and tidy, beautiful kitchen and rooms. Sarah on front desk was most helpful. Would definitely stay here again. Our weekend was booked by Jennifer from "girls getaways.com"

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank josephine t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAWorldTower, Senior Manager on Duty at Meriton Serviced Apartments World Tower, responded to this review, April 7, 2014
Dear Josephine t,

Thank you very much for your feedback about our hotel on Trip Advisor. We appreciate that you enjoyed the different aspects of MSA World Tower.

It is our constant effort to ensure we meet up with the facilities, products and level of service that our guests are expecting from us and that every single person is receiving a memorable experience.

We are also delighted to read such nice words about our staff. They are our greatest strength and your gratitude will certainly motivate them to excel in their job.

Once again thank you for your kind review and the entire MSA World Tower team look forward to welcoming you and your friends back on your next stay.

Kind Regards

Sujeet S
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, United Kingdom
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 4, 2014

For a short stay in Sydney in a centrally located, comfortable apartment, this made a good choice. Out of our 73-floor windows we could see a panoramic view of the city and a short walk took us through Hyde Park to our favourite breakfasting place at Metro St James. A bit further and we were wandering in the fabulous Botanic Gardens to the Opera House and Central Quay. Apart from the four-hour cut-off with the air conditioning it was a great place to stay.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fabcat01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAWorldTower, Senior Manager on Duty at Meriton Serviced Apartments World Tower, responded to this review, April 7, 2014
Dear Fabcat01,

Thank you for taking the time to write such a positive review about our hotel.

Meriton Serviced Apartments World Tower is located in Sydney’s tallest residential building offering 115 magnificent high-rise luxury apartments with stunning panoramic views. This property is also ideally close to many of Sydney attractions (as mentioned by you), shopping areas, transport and restaurants.

We are glad to know that you enjoyed your stay with us and found our apartments comfortable.

In regards to the air conditioning we would like to advise you that all our apartments air conditioning has been set up with the 4 hours timer to conserve the electricity. In future, feel free to contact our reception staff and we will be more than happy to assist you.

Thank you for sharing your experience with us and we look forward in welcoming you in the future.

Kind Regards

Sujeet S
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments World Tower

Property: Meriton Serviced Apartments World Tower
Address: 95 Liverpool St, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Sydney
#6 Luxury Hotel in Sydney
#10 Business Hotel in Sydney
#19 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Meriton Serviced Apartments World Tower 5*
Number of rooms: 115
Official Description (provided by the hotel):
Welcome to World Tower From the moment you open your door and step inside, Sydney as you know it will change forever as a stay at Meriton Serviced Apartments World Tower offers you a way to experience this amazing city like never before. With floor to ceiling windows surrounding you, the stunning sweeping panoramic views will immediately capture your attention and take your breath away. Hours can easily pass by as you relax in beautifully designed, open plan living and simply gaze out at the view. Occupying the top 17 floors of Sydney's tallest residential building, Meriton Serviced Apartments World Tower is the highest accommodation option in the city. Awarded Sydney's number one choice for family accommodation, these fully furnished oversized luxurious suites offer large living and dining space, gourmet kitchens, plush bedding, internal laundry with washer and dryer as well as Peter Morrissey bathroom amenities. For those who enjoy keeping up their fitness routine whilst away from home, you can treat yourself to a workout with a view in a state of the art gym located on level 61, take a dip in the indoor 20 metre heated Sky view pool, or relax and unwind in the spa and sauna. Whether you're in town for business or leisure Sydney is a buzzing city filled with excitement. There are many world famous attractions to see, a plethora of dining options to choose from, world class entertainment, museums and shopping. You can easily access all the main Sydney CBD attractions by foot or via public transport. A free city bus can take you around the city and picks up frequently on George St, only a short walk away. This really is something special, a masterpiece design offering style and sophistication, the epitome of luxury accommodation that will leave you with memories to last forever! ------------------------------------------------------------------ Multimillion Dollar Soft Furnishing Upgrade All our suites have just undergone a million dollar soft furnishing upgrade, allowing all guests to enjoy a new level of comfort and luxury. The new colour scheme with hues of vibrant aqua and earthy browns bring theses suites to life. We have introduced comfortable swivel chairs and larger elegant sofas perfectly positioned to showcase the breathtaking views from the floor to ceiling windows. The new dining table, working desk, coffee table and bedside tables are all finished with a neutral stone top and highlighted with polished chrome legs. The high-backed quilted dining chairs add comfort and continue the colour palette throughout the oversized living area. In each bedroom, you'll find our new higher beds, featuring geometric bedheads and super comfortable new mattresses. Each suite has been completely repainted in vivid white and displays accents of grey allowing our framed large iconic photography to come to life. The 115 suite refurbishment was completed in October 2015, which also includes a VIP arrivals lounge and meeting room. ... more   less 
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Also Known As:
Meriton Serviced Apartments World Tower Hotel Sydney
Meriton World Hotel
World Tower Sydney
Meriton World Sydney

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