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“Its a serviced apartment”

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Meriton Serviced Apartments World Tower
Ranked #5 of 174 Hotels in Sydney
Kuala Lumpur, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Its a serviced apartment”
3 of 5 bubbles Reviewed November 13, 2012

1st impression not very good..arrived early but cannot be checked in until 2pm (exactly 2pm) Only 2 'sofa' in the lobby or should i say corridor.. and a lot of guests sitting, and no one even offer my mom a seat when she walked over..

Finally checked in at 2pm, requested all single bed for all rooms, and it's prepared..a good point.. aircond have a 4 hour time, will be turned off after that..which is not pleasant, as during our stay, its warm at night..Room cleaned everyday..so that is another good point.

Checkout day, requested for an hour extension, they happily provided for free.. but no bell boy that will help u with your luggage down, and u need to get the trolley on the gf to bring down the luggage..

And the mineral water are charged at $3 per bottle.. not aware of that as no price list of whatsoever, and found an extra charge on credit card few days later !

  • Stayed November 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank annieLSY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 17, 2012
Dear AnnieLSY,

Thank you for your review regarding your recent stay at Meriton World Tower.

We do provide early check-ins when they are available,unfortunately during busy periods, these requests cannot be filled. However it was great to hear that on your departure day, we were able to provide you with an extra hour late check-out free-of-charge.

Meriton World Tower supports environmental sustainability and one of the ways we contribute is having our air-conditioners on timers. This reduces electricity usage and lessens carbon emissions. I apologise if this affected your stay.

Thank you for your constructive feedback.
We do hope to see you again at Meriton World Tower.

Kind Regards
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,662 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (727)
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Leeds, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

Just returned from a months holiday in Australia and we began with a 5night stay in Sydney at these amazing apartments . We had a 3 bed apartment on floor 67 ...it was a corner apartment which added to the most spectacular views over darling harbour to one side and Hyde park to the other . You could just peak the Sydney bridge and the river was a splendid sight . I woke early every morning and just sat and took in the views ...amazing . The apartments were 5star in every respect . The staff were super helpful ,maps ,bus timetables etc ,nothing too much trouble .they arranged for their driver to return us to the airport for a fixed fee so no worries about a taxi over charging . Good cental location for the shops . A 5 min walk to darling harbour . Don't forget the free bus that takes you to the quay or its a casual 20 min stroll. Yes will definitely stop here again . Full marks meriton tower for ticking all the boxes and making our stay in Sydney a memorable one .

Room Tip: A high floor .
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Fishchips166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 17, 2012
Dear Fishchips166,

Thank you for your fantastic review!
It makes us proud to hear your stay in Sydney was memorable because of us.
I am extremely pleased that you enjoyed your stay with us here at Meriton World Tower and that we managed to 'tick all of the boxes'.

Many people agree that our views are unsurpassed and that our location is five star, however it is always great to hear that our service and staff were able to contribution to making your holiday amazing.

Once again, thank you for your compliments and we look forward to seeing you once again at Mertion World Tower.

Kind Regards
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Central, New Zealand
Level Contributor
139 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

A beautiful three bedroom apartment, we were on the 73 floor so the views were amazing. Very clean and modern & plenty of space for the six of us staying (3 couples). The pool, spa & sauna complex is lovely. The location was great and very central, close to Darling Harbour & the shopping areas in Pitt & George Street. We walked up to Paddington to & that was not that far also the walk down through the parks to the Botanical Gardens & then the water front to the Opera House was really lovely.

Room Tip: The higher you go the better the view!!
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Penelope P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 21, 2012
Dear Penelope P,

It is always great to hear such a positive review of our rooms, views and location.

Thank you!

We agree that the higher you go, the better the view- however as the hotel starts from level 61, every room has a guaranteed view of beautiful Sydney (as you know that includes the Pool and Spa area). We are so happy that you loved your time on the 73rd floor.

We really do appreciate your compliments and look forward to seeing you again soon at Meriton World Tower.

Kind Regards
Meriton Serviced Apartments Managemen
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Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

We stayed at this apartment for 3 nights and they are fantastic. the biggest apartments we have stayed in, Pool and spa was great, vey close to everything, walking distance to Darling Harbour. Lots of cafes and restaurants nearby.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FIAMBERCHELLE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 8, 2012
Dear FIAMBERCHELLE ,

I was delighted to start my morning with reading your positive feedback. It is a pleasure to hear that you had an enjoyable stay with us at Meriton World Tower. As I stated in my previous trip-advisor replies, our apartments are certainly very spacious and centrally located to meet all guests expectations.

To ensure your stay at the World Tower Sydney is memorable, we have first class recreation facilities on- level 61, which boast unparalleled views across the city.

Once again, we thank you for your positive review and we look forward to welcome you again in the near future.

Kind Regards
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
139 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
2 of 5 bubbles Reviewed November 5, 2012

I have stayed in many Meriton properties and a consistent theme is poor service and appalling cleaning. My stay at the Meriton World Tower was no exception. The three bedroom apartment was dusty and there was mould in both the main bathroom and the ensuite. The TV cabinet had such a large coating of dust that I left the words "clean me please" (clearly visible) - but to no avail. It was not cleaned throughout my three night stay.

For a property that can charge upwards of $700 a night for an apartment this is pretty bad. It simply would not be tolerated in any reputable 5 star chain. It seems to me that Meriton want the five star rating, but are reluctant to invest in staff training, systems and processes to ensure that their properties are well maintained and managed.

Would I stay here again? Possibly if I wanted a view (which in this case I did as I had overseas visitors), but I would have low expectations and would be sure to bring my own dusting cloth and vaccume!

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kevinpng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 8, 2012
Dear kevinpng,

Thank you for taking your time and providing feedback regarding your most recent stay at Meriton World Tower.

I was disappointed to read such a negative comment from a top contributor on trip-advisor. The Housekeeping Manager and myself were disappointed that our usual high standards of cleaning had been overlooked on this occasion, for which I do apologise.

This is most certainly not the high standard that we pride ourselves on and rest assured that your comments have been taking seriously. The only explanation I can offer is the room was unfortunately not inspected to our normal high standards before being released. I have raised this with the relevant staff to ensure that this situation does not re-occur in the future.

Kevinpng, I thank you for bringing the above to my attention, with feedback such as yours, it gives us a chance to evaluate ourselves and show us where there is room for improvement.
I do hope that you will reconsider staying with us again and would like to thank you once again for your time and feedback.

Should you wish to discuss this any further please do not hesitate to contact me at tripadvisor.meriton.net.au

Kind Regards,
Meriton Serviced Apartments Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria Australia
Level Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

Our group of 4 ladies stayed in a 2 bedroom apartment. We had requested high up and got the 66th floor. Lovely views - not the opera house or bridge however we could see the waterways with ships, yachts etc. It was delightful. A terrific sitting area overlooking the waterways along with a comfortable lounge area. The apartment was spacious and very clean. Lovely bathrooms x 2. The lifts were very quick too.
Couple of slight issues. The TV in the bedroom did not work - but we did not worry as we were out and about anyway. Also the pool had a very strong chemical smell - to the point that it made my eyes very very sore (I did not put my head under the water so it was the fumes that caused it)
There is a shopping centre underneath that houses lots of shops along with a supermarket and bottle shop.
We would not hesitate to stay again.

Room Tip: We requested a room on a high floor. This did give some water views which were lovely - also looked...
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Doodstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 7, 2012
Dear Doodstar,

Thank you greatly for your detailed review. I am glad that you and your group had a fantastic stay with us. Yes we do not have a view of the Opera House and the Harbour Bridge, however the views that our apartments offers are as you mentioned very lovely and stunning.

Each apartment has been spaciously designed with quality fittings. A serviced apartment represents greater value for money and a better place to stay compared to traditional small hotel rooms.

Once again we thank you for your fabulous review, and we hope to see you again with us in the near future.

Kind Regards
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

I have stayed here for business a few times, and what a great view! The apartment is modern, spacious and clean. It was in a great location for a few nights out. The staff were helpful and friendly. I will be back here for sure.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 7, 2012
Dear A T

Firstly, I would like to thank you for the fantastic review. We are delighted to read that you had a great stay with us and had the opportunity to enjoy the incredible view from our spacious apartments

As an accommodation provider our aim is to ensure that all guests have the most comfortable and enjoyable stay possible. Our apartments are well appointed and conveniently which makes it easy to walk to restaurants and department stores in the area.

Thank you for choosing to stay with us and we look forward to welcome you back in the near future.

Kind Regards
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments World Tower

Property: Meriton Serviced Apartments World Tower
Address: 95 Liverpool St, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Sydney
#5 Family Hotel in Sydney
#10 Business Hotel in Sydney
#19 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Meriton Serviced Apartments World Tower 5*
Number of rooms: 115
Official Description (provided by the hotel):
Welcome to World Tower From the moment you open your door and step inside, Sydney as you know it will change forever as a stay at Meriton Serviced Apartments World Tower offers you a way to experience this amazing city like never before. With floor to ceiling windows surrounding you, the stunning sweeping panoramic views will immediately capture your attention and take your breath away. Hours can easily pass by as you relax in beautifully designed, open plan living and simply gaze out at the view. Occupying the top 17 floors of Sydney's tallest residential building, Meriton Serviced Apartments World Tower is the highest accommodation option in the city. Awarded Sydney's number one choice for family accommodation, these fully furnished oversized luxurious suites offer large living and dining space, gourmet kitchens, plush bedding, internal laundry with washer and dryer as well as Peter Morrissey bathroom amenities. For those who enjoy keeping up their fitness routine whilst away from home, you can treat yourself to a workout with a view in a state of the art gym located on level 61, take a dip in the indoor 20 metre heated Sky view pool, or relax and unwind in the spa and sauna. Whether you're in town for business or leisure Sydney is a buzzing city filled with excitement. There are many world famous attractions to see, a plethora of dining options to choose from, world class entertainment, museums and shopping. You can easily access all the main Sydney CBD attractions by foot or via public transport. A free city bus can take you around the city and picks up frequently on George St, only a short walk away. This really is something special, a masterpiece design offering style and sophistication, the epitome of luxury accommodation that will leave you with memories to last forever! ------------------------------------------------------------------ Multimillion Dollar Soft Furnishing Upgrade All our suites have just undergone a million dollar soft furnishing upgrade, allowing all guests to enjoy a new level of comfort and luxury. The new colour scheme with hues of vibrant aqua and earthy browns bring theses suites to life. We have introduced comfortable swivel chairs and larger elegant sofas perfectly positioned to showcase the breathtaking views from the floor to ceiling windows. The new dining table, working desk, coffee table and bedside tables are all finished with a neutral stone top and highlighted with polished chrome legs. The high-backed quilted dining chairs add comfort and continue the colour palette throughout the oversized living area. In each bedroom, you'll find our new higher beds, featuring geometric bedheads and super comfortable new mattresses. Each suite has been completely repainted in vivid white and displays accents of grey allowing our framed large iconic photography to come to life. The 115 suite refurbishment was completed in October 2015, which also includes a VIP arrivals lounge and meeting room. ... more   less 
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Also Known As:
Meriton Serviced Apartments World Tower Hotel Sydney
Meriton World Hotel
World Tower Sydney
Meriton World Sydney

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