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“Amazing 3 Bedroom Apartment” 5 of 5 stars
Review of Meriton Serviced Apartments World Tower

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Meriton Serviced Apartments World Tower
Ranked #4 of 179 Hotels in Sydney
Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Amazing 3 Bedroom Apartment”
5 of 5 stars Reviewed November 5, 2012

We stayed at this apartment for 3 nights and they are fantastic. the biggest apartments we have stayed in, Pool and spa was great, vey close to everything, walking distance to Darling Harbour. Lots of cafes and restaurants nearby.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank FIAMBERCHELLE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 8, 2012
Dear FIAMBERCHELLE ,

I was delighted to start my morning with reading your positive feedback. It is a pleasure to hear that you had an enjoyable stay with us at Meriton World Tower. As I stated in my previous trip-advisor replies, our apartments are certainly very spacious and centrally located to meet all guests expectations.

To ensure your stay at the World Tower Sydney is memorable, we have first class recreation facilities on- level 61, which boast unparalleled views across the city.

Once again, we thank you for your positive review and we look forward to welcome you again in the near future.

Kind Regards
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (636)
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London, United Kingdom
Level Contributor
125 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
2 of 5 stars Reviewed November 5, 2012

I have stayed in many Meriton properties and a consistent theme is poor service and appalling cleaning. My stay at the Meriton World Tower was no exception. The three bedroom apartment was dusty and there was mould in both the main bathroom and the ensuite. The TV cabinet had such a large coating of dust that I left the words "clean me please" (clearly visible) - but to no avail. It was not cleaned throughout my three night stay.

For a property that can charge upwards of $700 a night for an apartment this is pretty bad. It simply would not be tolerated in any reputable 5 star chain. It seems to me that Meriton want the five star rating, but are reluctant to invest in staff training, systems and processes to ensure that their properties are well maintained and managed.

Would I stay here again? Possibly if I wanted a view (which in this case I did as I had overseas visitors), but I would have low expectations and would be sure to bring my own dusting cloth and vaccume!

  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank kevinpng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 8, 2012
Dear kevinpng,

Thank you for taking your time and providing feedback regarding your most recent stay at Meriton World Tower.

I was disappointed to read such a negative comment from a top contributor on trip-advisor. The Housekeeping Manager and myself were disappointed that our usual high standards of cleaning had been overlooked on this occasion, for which I do apologise.

This is most certainly not the high standard that we pride ourselves on and rest assured that your comments have been taking seriously. The only explanation I can offer is the room was unfortunately not inspected to our normal high standards before being released. I have raised this with the relevant staff to ensure that this situation does not re-occur in the future.

Kevinpng, I thank you for bringing the above to my attention, with feedback such as yours, it gives us a chance to evaluate ourselves and show us where there is room for improvement.
I do hope that you will reconsider staying with us again and would like to thank you once again for your time and feedback.

Should you wish to discuss this any further please do not hesitate to contact me at tripadvisor.meriton.net.au

Kind Regards,
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria Australia
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed November 5, 2012

Our group of 4 ladies stayed in a 2 bedroom apartment. We had requested high up and got the 66th floor. Lovely views - not the opera house or bridge however we could see the waterways with ships, yachts etc. It was delightful. A terrific sitting area overlooking the waterways along with a comfortable lounge area. The apartment was spacious and very clean. Lovely bathrooms x 2. The lifts were very quick too.
Couple of slight issues. The TV in the bedroom did not work - but we did not worry as we were out and about anyway. Also the pool had a very strong chemical smell - to the point that it made my eyes very very sore (I did not put my head under the water so it was the fumes that caused it)
There is a shopping centre underneath that houses lots of shops along with a supermarket and bottle shop.
We would not hesitate to stay again.

Room Tip: We requested a room on a high floor. This did give some water views which were lovely - also looked...
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Doodstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 7, 2012
Dear Doodstar,

Thank you greatly for your detailed review. I am glad that you and your group had a fantastic stay with us. Yes we do not have a view of the Opera House and the Harbour Bridge, however the views that our apartments offers are as you mentioned very lovely and stunning.

Each apartment has been spaciously designed with quality fittings. A serviced apartment represents greater value for money and a better place to stay compared to traditional small hotel rooms.

Once again we thank you for your fabulous review, and we hope to see you again with us in the near future.

Kind Regards
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 5, 2012

I have stayed here for business a few times, and what a great view! The apartment is modern, spacious and clean. It was in a great location for a few nights out. The staff were helpful and friendly. I will be back here for sure.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank A T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 7, 2012
Dear A T

Firstly, I would like to thank you for the fantastic review. We are delighted to read that you had a great stay with us and had the opportunity to enjoy the incredible view from our spacious apartments

As an accommodation provider our aim is to ensure that all guests have the most comfortable and enjoyable stay possible. Our apartments are well appointed and conveniently which makes it easy to walk to restaurants and department stores in the area.

Thank you for choosing to stay with us and we look forward to welcome you back in the near future.

Kind Regards
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 3, 2012

Cant rate this place highly enough. Great staff, apartment and location. Plus good value for money. When we arrived at the Meriton World Tower our spirits were low as qantas had managed to lose our luggage and this was a birthday celebration trip for my dad but the lady on reception really turned our holiday around! She was so polite and went the extra mile for us by allocating us an apartment on the 75th floor and upgrading us from a two to a three bed apartment!! The views were breath taking and the apartment was spacious and very well appointed. Location wise you can't beat it, it's a 5/10 min walk to darling harbour and the free 555 bus service to circular quay is just across the street. It's very close to china town and the mono rail stops right outside too. Great pool and gym facilities also on the 61st floor with fantastic views again. We had the best time in Sydney and would DEF stay at meriton again. (and our luggage turned up too!)

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Stooley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 7, 2012
Dear Stooley

Thank you greatly for your fabulous review. It is rewarding to hear such positive feedback especially if its in regards to our staff. Here at Meriton World Tower we take pride in our customer service and make sure each and every guest have a pleasant stay.

I am glad you enjoyed our amazing views , our facilities like the swimming pool and as mentioned by yourself, our central location is certainly very convenient to meet all guests needs. We are close to all main attractions, shops and restaurants.

We thank you for staying with us at Meriton World Tower and we look forward to welcoming you again soon at any of our 11 locations.

Kind Regards
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Airlie Beach, Australia
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 2, 2012

Couldn't say more for this hotel. We stayed in the penthouse which was spacious and the views went forever, floor to ceiling glass all round, we requested a corner room and they provided it and it was worth every cent, if you want awesome views and space stop at this hotel, and there's a shopping centre downstairs which come in very handy.

Tip, Book in advance and a penthouse room only costs $500 a night.

Room Tip: Penthouse and get a corner room.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Ruddsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, November 7, 2012
Dear Ruddsy

Thank you for taking the time in reviewing our apartments and for posting your recent experience with us online. It is rewarding to read such a positive review from a senior contributor on tripadvisor.

Our Penthouses here at Meriton World Tower are definitely our most popular when your looking for accommodation with space and a view. These over-sized penthouse apartments offer 180-degree views of Sydney and beyond from Sydney's tallest residential building.Its great to read that we have met your requests.

Once again, thank you for taking the time to write a review about your stay at Meriton World Tower. We look forward to welcoming you back in the near future.

Kind Regards
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SW London
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 30, 2012

We stayed here in the school holidays for 5 nights as a family of 4 (kids age 6 & 3). We chose World Tower based on the Trip Advisor reviews and decided to spend the extra compared to nearby Meriton apartments. Our 2 bed apartment on the 70th floor was huge with amazing views. It was beautifully appointed with everything we needed. We just had 2 issues with equipment which were solved immediately and very professionally. The daily servicing was wonderful, we always returned after a day’s sightseeing to the apartment looking perfect, with everything replenished. This is a much better and cost effective solution for our family than squeezing into a hotel room. If you wish you can have room service for breakfast, many of the restaurants deliver here. There is no need to eat out when you have such wonderful views from the covered balcony.
The location is ideal, a short walk to Darling Harbour and the shopping centre is underneath with Coles open until midnight ! You can catch the free bus, 555, just round the corner to Circular Quay (limited hours) and the monorail is right there. Everything is literally on your doorstep. We used the car park and never had a problem getting a space, navigation to it is a bit more difficult ! We found the front desk staff to be as good as any hotel, friendly and helpful. Pool and gym on the 61st floor, very good with amazing views of course.
We can’t say enough good things about these apartments and would definitely recommend.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank holsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Tower M, Manager at Meriton Serviced Apartments World Tower, responded to this review, October 31, 2012
Dear holsmum,

Thank you greatly for the amazing review. I am so delighted to read that you and your family had enjoyed your recent stay with us at Meriton World Tower.

Our housekeeping team were very happy to read your comments and pleased to hear that you were fully satisfied with their room services.

Our highly recommended local restaurants room service to your apartment door. Please check your in room compendium located on your desk for menus and operational hours.

As an accommodation provider our aim is to ensure that all guests have the most comfortable and enjoyable stay possible. Our apartments are well appointed and conveniently .which makes it easy to walk to restaurants and department stores in the area.

Once again thank you for choosing to stay with us at Meriton World Tower and we look forward to welcome you again in the near Future.


Kind Regards
Meriton Serviced Apartments Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments World Tower

Property: Meriton Serviced Apartments World Tower
Address: 95 Liverpool Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Sydney
#5 Family Hotel in Sydney
#10 Business Hotel in Sydney
#19 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Meriton Serviced Apartments World Tower 5*
Number of rooms: 115
Official Description (provided by the hotel):
Welcome to World Tower From the moment you open your door and step inside, Sydney as you know it will change forever as a stay at Meriton Serviced Apartments World Tower offers you a way to experience this amazing city like never before. With floor to ceiling windows surrounding you, the stunning sweeping panoramic views will immediately capture your attention and take your breath away. Hours can easily pass by as you relax in beautifully designed, open plan living and simply gaze out at the view. Occupying the top 17 floors of Sydney's tallest residential building, Meriton Serviced Apartments World Tower is the highest accommodation option in the city. Awarded Sydney's number one choice for family accommodation, these fully furnished oversized luxurious suites offer large living and dining space, gourmet kitchens, plush bedding, internal laundry with washer and dryer as well as Peter Morrissey bathroom amenities. For those who enjoy keeping up their fitness routine whilst away from home, you can treat yourself to a workout with a view in a state of the art gym located on level 61, take a dip in the indoor 20 metre heated Sky view pool, or relax and unwind in the spa and sauna. Whether you're in town for business or leisure Sydney is a buzzing city filled with excitement. There are many world famous attractions to see, a plethora of dining options to choose from, world class entertainment, museums and shopping. You can easily access all the main Sydney CBD attractions by foot or via public transport. A free city bus can take you around the city and picks up frequently on George St, only a short walk away. This really is something special, a masterpiece design offering style and sophistication, the epitome of luxury accommodation that will leave you with memories to last forever! ------------------------------------------------------------------ Multimillion Dollar Soft Furnishing Upgrade All our suites have just undergone a million dollar soft furnishing upgrade, allowing all guests to enjoy a new level of comfort and luxury. The new colour scheme with hues of vibrant aqua and earthy browns bring theses suites to life. We have introduced comfortable swivel chairs and larger elegant sofas perfectly positioned to showcase the breathtaking views from the floor to ceiling windows. The new dining table, working desk, coffee table and bedside tables are all finished with a neutral stone top and highlighted with polished chrome legs. The high-backed quilted dining chairs add comfort and continue the colour palette throughout the oversized living area. In each bedroom, you'll find our new higher beds, featuring geometric bedheads and super comfortable new mattresses. Each suite has been completely repainted in vivid white and displays accents of grey allowing our framed large iconic photography to come to life. The 115 suite refurbishment was completed in October 2015, which also includes a VIP arrivals lounge and meeting room. ... more   less 
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Also Known As:
Meriton Serviced Apartments World Tower Hotel Sydney
Meriton World Hotel
World Tower Sydney
Meriton World Sydney

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