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“Great location”

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Meriton Suites Zetland
Ranked #13 of 182 Hotels in Sydney
Certificate of Excellence
Reviewed December 11, 2013

This the first time I have stayed in the Zetland Meriton, I found it to be convenient , clean and well appointed . Better value than more centrally located hotels, but still close enough to all attractions. Plenty of parking and some great trendy restaurants walking distance away.

  • Stayed: November 2013, traveled with family
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Thank Andrew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Suites Zetland, responded to this reviewResponded December 13, 2013

Dear Andrew F,

Thank you for posting comments regarding your recent stay at Meriton Zetland. We appreciate that you have taken time to provide the TripAdvisor community with your feedback.

The team are very happy to see that you have found our hotel to be comfortable, well positioned and ideal for your requirements whilst residing in Sydney.

I look forward to welcoming you back to Meriton Serviced Apartments Zetland again in the not so distant future.

Kind Regards,

Nathan C
Senior Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,931 - 2,937 of 3,320 reviews

Reviewed December 10, 2013

We usually book our stay with Meriton and this was one of our usual trip to Sydney and we love our stay as always. The rooms are sound proof, beds and furniture are great and room service was superb.

The only hitch we had was with parking ticket, the lady at reception validated our parking ticket for 4 days while I asked her to validate it just for first day. The manager was quite understanding and charged us only for 2 days as it was oversight from both the parties. [One extra star for that]

  • Stayed: November 2013, traveled on business
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Review collected in partnership with this hotel
Thank Sun7772013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Suites Zetland, responded to this reviewResponded December 13, 2013

Dear Sun7772013,

Thank you very much for providing the community with such great feedback. The team are thrilled with your positive comments regarding your most recent stay with us.

I am delighted you are repeat guest to Meriton Serviced Apartments, your loyalty is certainly appreciated. I am ever pleased that your stay was of the standard you have come to expect from Meriton Serviced Apartments.

Please accept my sincerest apologies with regards to the car park ticket validation. However I am delighted a Manager on Duty was able to rectify the situation in a timely manner and apply necessary action.

Sun7772013, we certainly look forward to welcoming you back again to Meriton Serviced Apartments Zetland.

Kind Regards,

Nathan C
Senior Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

Book in staff very friendly and efficient. Have stayed in two bedroom suite and studio room and found both to have ample room and facilities were excellent. Very happy with our stay. Parking was at a cost but have found this to be fairly standard. Close to airport for our early flights.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with this hotel
Thank Mahwanee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Suites Zetland, responded to this reviewResponded December 13, 2013

Dear Mahwanee,

Thank you for sharing your shining review regarding your most recent stay at Meriton Zetland.

I was delighted to read that you found the apartment excellent, with the desired facilities required for a comfortable stay. The location we share is certainly ideal for our guests as it is close to both Sydney Airport and the Central Business District.

I also would like to thank you for mentioning the friendliness and efficiency of our Front Desk team. I am delighted they have left you with a memorable experience of Meriton Zetland.

Mahwanee, we are looking forward to welcoming you back to Meriton Serviced Apartments Zetland when you return to Sydney.

Kind Regards,

Nathan C
Senior Manager on Duty

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Reviewed December 10, 2013

My first impression of the surroudings was a WOW!, this place is really built up, there are many apartments coming up in the area and honestly, it does look a little congested.

The carpark is sufficient but in a hot summer time, the smell from rubbish is easily detected. From carpark to the unit, there is no security as the door is left wide open (not sure if it was done on intention). We felt that anyone can just go in and out of the block of apartments, though there were security cameras around.

However, we were pleasantly surprised by the unit. Though they did not accede to our request of having a high floor, we were fine in the end with this unit. It is a cosy, one room apartment, with a kitchenette, toilet, living room cum dining room, spacious enough for 2 people.

Pleasant stay but it is a little further away from city, if you are here to visit the city and without a car, perhaps, choose their apartments in the city. It would be easier.

They have a swimming pool and a gym too!

The other good thing is, we realised that Meriton Zetland is near the airport so it makes our trip to airport alot easier.

They do have internet connection too which I guess will

  • Stayed: December 2013, traveled as a couple
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Thank Dgoh359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Suites Zetland, responded to this reviewResponded December 13, 2013

Dear Dgoh359,

It is with great pleasure to read your positive feedback in relation to your recent stay. The team are delighted to read that we could 'WOW' you with our product at Meriton Zetland.

Meriton Zetland has 334 fully equipped serviced apartments readily available for our guests pleasure. Our product at Zetland offers wonderful facilities such as pool, spa, sauna and gym. Our esteemed guests are also able to relax in our serviced apartments containing modern furnishings and spacious living arrangements.

Thank you once again for the time taken to share your feedback and we would be delighted to welcome you back in the not so distance future.

Kind Regards,

Nathan C
Senior Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2013

I've stayed here 5 times in the last 3 months for work and each time the place seems to get worse as it becomes more popular. Issues i've had include;

- cleaner leaving the fridge open when restocking milk cups resulting in loss of 4 days food. No apology or compensation
- dirty towels left outside the front door
- very slow repayment of bond, well over 1 week
- calls at 10pm from staff who think I haven't paid when I had
- if you book an extra night, even in advance they still make you check in twice
- walls, floors all getting tired really quickly. Plates aren't washed by previous customers and put back in cupboard

These are nice apartments but its definitely not in the same league as even a basic hotel for customer service.

Tip: the 1 bedroom apartments which face the internal courtyard are noisier than the rooms on the highway as they don't have double glazing or anything to stop the sound of people coming back late. Best room is the studio on the road as it is quiet if you leave the windows shut.

  • Stayed: November 2013, traveled on business
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Thank shortripeople
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Suites Zetland, responded to this reviewResponded December 16, 2013

Dear Shortripeople,

Thank you for taking the time to write about your recent stay with us at Meriton Serviced Apartments Zetland.

We were disappointed to read that your feedback on this occasion is not of the standard you are familiar with at Meriton Zetland. We strive to exceed expectations for our guest’s requirements. This is not indicative of the level of service to which we strive, and we have shared your feedback with our team so we may continue to enhance our service delivery at Meriton Zetland.

I am delighted however that I was able to make contact with you regarding your feedback. This will allow us to continue to improve the services we provide and pride ourselves on.

Thank you once again for your valuable feedback and I look forward to welcoming you back to Meriton Serviced Apartments Zetland for your future reservation.

Kind Regards,

Nathan C
Senior Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2013

The reception staff were very welcoming and helpful with directions for the next stage of our travel
The apartment was very well set out clean and comfortable
The location suited us perfectly as it was only minutes from the airport
The cost of parking is considered high, but it was secure and trouble free
Overall we will definitely be using the Meriton again

Room Tip: There was some traffic noise from the major nearby road but the apartments on the opposite side are...
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  • Stayed: October 2013, traveled with family
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Review collected in partnership with this hotel
Thank Len H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2013

Great apartment, surprisingly quiet, I could walk to UNSW. Bit of a walk to the train but buses nearby. Very comfortable. Very friendly helpful staff. There are a couple of restaurants nearby but Cleveland street and Waterloo not too far

Room Tip: facing away rom the freeway best
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  • Stayed: December 2013, traveled on business
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Thank sputnikgibson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Meriton Suites Zetland

Address: 8 Defries Avenue | Zetland, Sydney, New South Wales 2017, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 182 Hotels in Sydney
Price Range: $79 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Meriton Suites Zetland 4.5*
Number of rooms: 334
Official Description (provided by the hotel):
Be invited into the vibrant inner-city suburb of Zetland by our professional and hospitable Guest Services team. Boasting 334 oversized and spacious suites situated across 22 floors, we promise all the comforts of home while at the same time showcasing resort style facilities here at Meriton Suites Zetland. Our range of Studio to Modern Suites with 1, 2 and 3-bedrooms are designed to be up to three times larger than a traditional hotel room and are fitted with comfy, plush bedding with deluxe linen, guaranteeing the perfect night’s sleep. Featuring well-appointed kitchens, internal laundries and modern flat screen TVs complete with a range of Foxtel channels, guests are able to take absolute comfort throughout their stay with us. The newly established East Village shopping centre is only a couple of minutes’ walk away, fitted with supermarkets, specialty retail and eateries to cater to all tastes. Conveniently located only moments from Green Square station and bus stops. ... more   less 
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