We stayed at CSH for the final night of our trip. When we arrived, our room was not ready, so we were told we were being upgraded to a new room. When we got to our room, maintenance was being done on the door to replace the doorknob with a newer high tech card reader. "No problem," we thought, "we'll just drop our bags and wander around for a while." We left our bags in the incredibly small, but very nicely decorated rooms, and went for a walk. When we returned, the new reader had been installed, but the bed had been moved, sawdust was all over the floor, and our new key card didn't work, so we had to have an associate let us in with a master key. We were told, "Someone will be right up to clean this." That never happened. After three or four attempts to get a working key, the front desk attendant (a European gentleman who was by FAR the best employee we encountered at this hotel) came up to try a new key, noticed the saw dust on the floor and retraieved a vacuum himself to clean the carpet. This man shuld be named employee of the year! The key still didn't work, but on his next trip he finally got us a working key.
For all of our trouble, I'd have hoped the hotel would have compensated us in some way. Either with a small reimbursement for our troubles, or a bottle of wine to our room or something! But alas, the front desk gentleman seemed to be the only person who cared. For their lack of sympathy to our multi-inconveniences, I dock them a star. Only the front desk gentleman and great location saved them three stars!
- Official Description (provided by the hotel):
- Central Station Hotel is a beautifully appointed hotel in a prime position only 300 meters from Sydney Central Station, the largest transport interchange in Sydney. Hotel guests can enjoy direct walking access to Sydney Central Station, Sydney Central Business District and Chinatown making this the perfect hotel for tourists and business clients. Food lovers and keen shoppers will be delighted to see that Chinatown, Surry Hills, Darling Harbour & Oxford Street are all within walking distance from Central Station Hotel making it the ideal base to enjoy all the amazing experiences that Sydney has to offer.For entertainment, Central Station Hotel is perfectly positioned with the Sydney Entertainment Centre, Capitol Theatre, State Theatre and Hyde Park all in close proximity. There is also the opportunity for a short ride in a bus or taxi to the Sydney Football Stadium and Sydney Cricket Ground. Central Station Hotel guest rooms are nicely decorated, clean and comfortably appointed ensuring all guests can guests can relax and enjoy a private oasis away from the bustle of Sydney life. Every room has a modern bathroom, free cable television and reverse cycle air-conditioning. Central Station Hotel offers a 24 hour concierge and discounted parking vouchers for the Secure Parking complex which is located next to the hotel. The hotel can also arrange a shuttle bus to Sydney Airport.For an unbeatable location, genuine value for money and a memorable ‘Sydney’ experience look no further than Central Station Hotel. ... more less
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- Also Known As:
- Sydney Central On Wentworth Hotel Sydney