The room was unclean... I accidently knocked the bed, and found underneath the bed was absolutely FILTHY! My bottom sheet had been put on without covering the lower section of the bed.
I asked for a wake up call as I had a six hour meeting the next day. I was woken up 1.5 HOURS prior to the time I asked to be woken up! How unprofessional!!
There were signs everywhere in the hotel advertising a happy hour with canapes during weekdays. There was no happy hour or canapes.
I was charged twice for WiFi access due to internet dropping out!
Shower was cold (had hot tap on full and no cold water, and it was STILL cold!), and had a leak out the side, which leaked all over my clothes.
Upon complaining to staff, I was treated very nonchalant, and given a discount. I made it clear I didn't want a discount, I wanted an apology. Didn't get one.
I am a priority privilege member with Intercontinental Hotels and have stayed with them worldwide, and NEVER had any troubles with them. I will never stay at a Rydges again after this experience, would not recommend.
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- Also Known As:
- Rydges Camperdown Sydney Hotel Sydney
- Rydges Camperdown Hotel Sydney
- Sydney Rydges Camperdown Hotel