#Please take note of the below comments!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
My friend and I chose this hotel as we were doing work at Sydney university for the week.
The Hotel is poorly managed and the staff unhelpful. I didnt mind that the Hotel is old, tired and dated. we did object to the hotel misrepresenting that it had air conditioning, which it does not.
The bed was had stained sheets, uncomfortable mattress and food wrappers under the bed.
we contacted reception and the attitude was "couldn't care less". after prepaying for the week and moving rooms three times we were clearly over it . they have mobile phone towers on the roof and our room was under them- the worst poor quality night sleep ever!
the mini bar drinks were "out of date" and someone has consumed the lemonade and refilled the bottle with tap water.
for the two hundred a night id suggest the "Quest" next door or "sheraton on the park " for fifty dollars more
I really thought this Rydges would be decent after staying at they Rydges at sydney airport which was amazing and the same price.
I can only assume the people that stay here, are desparate, on the body organ transplant waiting list for the RPA hospital across the road.
The FO staff need to go back through the hotel school and they have clearly lost their objective. "A customer is not an interruption of your day, but the purpose of it "
I would assume they have so many complaints are reception that they just see complaining or feedback as the "NORM" and ignore you.
moved to another hotel today and its so wonderful to have an environment that care and professional .
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- Also Known As:
- Rydges Camperdown Sydney Hotel Sydney
- Rydges Camperdown Hotel Sydney
- Sydney Rydges Camperdown Hotel