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“Extremely happy with hotel and staff”

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Amora Hotel Jamison Sydney
Ranked #18 of 174 Hotels in Sydney
Certificate of Excellence
Murray, Utah
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Extremely happy with hotel and staff”
5 of 5 bubbles Reviewed October 4, 2009

Booked a twin room and arrived early. They let us crash in a king room until ours was ready. They apparently spelled my name wrong on the luggage and couldn't seem to find it when our room was ready. It didn't take that long to find, but the manager said he felt so bad he'd give us access to the club lounge for the five nights. The lounge was great with a decent breakfast, evening selections and drinks. That gesture saved us a ton of money in restaurant costs.

The room was fairly large with large windows at the end of a hallway on the 18th floor. It was very quiet all the time. Didn't notice traffic noise at all. Nice large bathroom. Comfortable beds.

I thought housekeeping was great. Never seemed intrusive and always efficient.

We used the pool and hot tub several times in the evenings after walking a lot during the day. Never anyone else there and the pool area is very nice, near the spa.

I really can't think of anything about the hotel to complain about. It's location is great. Very close to Wynyard Station.

We'd like to especially thank Goy for being so helpful and friendly in the lounge every day. She would ask us how our day had gone and if there was anything at all she could get for us.

Nothing could have beat how nice this hotel was especially knowing we had only paid $136 US / day through Expedia.

I'm thinking my luck with hotels lately has a lot to do with the research I've done using TripAdvisor.

  • Stayed September 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tcmorse6570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (544)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Sydney
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 30, 2009

Stayed here for one night off a 'wot if 5 star mystery hotel'. The amora jamieson was very nice, however, i wouldnt go as far to say it was 5 stars. The location is right in the heart of sydney and the staff upgraded us to a corner room which was quite nice and spacey. The bed was comfortable and the bathroom was clean and large aswell.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chodoboy69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staffordshire, UK
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 28, 2009

We arrived late at night for a 4 night stay, as our flight into Sydney had been delayed. We had booked a corner king room, but were only given a standard room.

The staff in general were good, but at checkout, the hotel tried to charge us for minibar usage - which was incorrect.

Our room was on the 14th Floor and had partial views of the harbour. Even on this floor, we found that the traffic noise was still noticeable.

The room itself was excellent, and the bed was very comfortable.

Despite the minor issues, we enjoyed the time we spent in the hotel.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NXF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZ
Level Contributor
133 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed September 23, 2009

Just got back from sydney stayed at Amora for 4 nights. quick and easy check in and check out. Reception staff were friendly but nothing special. Door people were very friendly always opening doors and asking if we needed a cab or anything while leaving the hotel each time. Great location! Circular quay, darling harbour and CBD all within walking distance which was awesome. Room service was excellent, with good menu options. Gym facilites and pool and spa pool were excellent. Also had a facial at the spa there which was superb.
Think we stayed in a king Room this was great as well as the bathroom being huge! Bit disappointed with the tv in the room, quite small and in an awkward position. It was on the right side on the end of the bed but up high. You could change the angle but would of been nice if it was a flat screen hanging on the wall in fromt of the bed which we had at out previous 4 star hotel.
Nothing to complain about though, had a great stay and would defintaley go back again!!

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aishal24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSW
Level Contributor
72 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed September 23, 2009

The Amora is in a fabulous location - if you want to explore Sydney.
We were told the car park was full and we would have to pay for valet parking if we wanted to park there - given we were in the middle of Sydney we had little choice.

Reception staff were excellent and friendly. We were offered breakfast vouchers at 20% off which we took.
Went to the room, it looked great, unfortunately it smelt very badly of cigarettes. Having had a similar experience recently we couldn't be bothered to complain - we were pushed for time anyway, so we decided to put up with it.
Although the room was very nice, the smell wrecked it. After we'd been in there for a while we didn't notice the smell too much, but everytime we went back in it hit us.
The following day when we woke up we realised the damage - the bedding and everything else smelt so badly I was physically sick! So much for the cheap breakfast vouchers.My husband assured me the breakfast was great.
I filled in the complaints card with my comments and received a phone call telling me that I had been booked into a smoking room at my request. NO WAY! Somebody somewhere along the lines had stuffed up, I would rather sleep under a bridge than knowingly book a smoking room!!! I felt I had been fobbed off with the phone call - basically it was " tough, it's your fault" So, much as I liked the hotel, I'm not sure I would go back.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FussyNSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed September 18, 2009

The room at the Amora was ncie without being fantastic. Though our bed was a little squeeky the rest of the room was very nice, clean and comfortable.

The hotel itself was nice and was aesthetically pleasing as we wandered around and checked out the facilities.

Probably the most impressive part of our stay was early in our night there. While the stay had been friendly and helpful from the start one particular staff member raised the bar on his peers.

It was raining when we left to find a place to eat nearby, not proving to be an easy option when everything nearby seemed closed on a Sunday night. So we did a quick runner down the street from cover to cover trying to find somewhere open. A staff member from the hotel was walking in the opposite direction and ran up to us and said "You're staying at the hotel right?" and then handed us his umbrella and told us to just leave it at the front when we got back and continued on his way in the rain.

I thought this very selfless act was amazing from a worker at a hotel, especially as we'd only been there a matter of hours and neither of us remembered seeing this staff member. If only we'd got his name we would have left a more detailed report of this on our appraisal of the room.

Unfortunately we didn't have enough time here to properly use all the facilities which was a shame considering how much we enjoyed the time we did spend in the hotel.

All in all our stay was good, breakfast was very good and staff all around were fantastic.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kingzac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 13, 2009

Booked direct with them, a mistake they split the booking and had to get new keys on the second day. Got them they didnt work had to do it again. The first night was the seafood saturday special, for what you pay its good value but if you actually paid $65 a head you might feel a bit dissapointed. Our Second night was the busineess boost package which is meant to have a coffee from the coffee cart free the next morning, I had to track down someone that new about this to get a coupoun for the free coffee, couldnt so i asked the concierge about it, he just teed up a couple of coffees to resolve it, very helpful. Also meant to have a paper delivered, never got it either, also meant to have late check out 1pm, when i rang they said it was 11am they would extend free to 12pm but i would have to pay $20 per hour after that. Rang back with booking and they changed it to 1pm. Just a pain that I had to waist time getting everything i had paid for.
The room was nice, good size bathroom, however broken parts in the shower and the room, starting to show its age, finishes are becomming chipped and broken especially the veneer cabinets and desk, which is unacceptable really for a 5 star hotel. Service was good when ordering ice and other amenities although it took 3 irons and a burnt leg to get one that didnt leak.
Certainly not as good as last time but Will be back though

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwh86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amora Hotel Jamison Sydney

Property: Amora Hotel Jamison Sydney
Address: 11 Jamison Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 174 Hotels in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Amora Hotel Jamison Sydney 5*
Number of rooms: 415
Official Description (provided by the hotel):
As one of the Sydney's well kept secrets, Amora Hotel Jamison is quite simply the place to be. Whether you are staying in one of our Newly Refurbished Deluxe Rooms or Suites, attending a Conference or Gala Dinner, unwinding at Amora Day Spa, enjoying Spanish cuisine in CHARR Restaurant or indulging in our Afternoon Tea in GALLERY Lounge Bar, you will experience genuine traditional personalised service. Superbly located above Wynyard Station between George and York Street, within walking distance to all major iconic attractions, Amora Hotel Jamison is renowned for spacious and elegance. ... more   less 
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