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“Good but probably not a 5 star”

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Amora Hotel Jamison Sydney
Ranked #18 of 178 Hotels in Sydney
Certificate of Excellence
Brisbane, Australia
Level Contributor
556 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
“Good but probably not a 5 star”
Reviewed March 21, 2014 via mobile

This hotel is in a great location, all the staff are friendly and helpful and the lobby looks and feels like a 5 star - our room was nice (just a standard room) but was a bit dated and I don't think 5 star. The bathroom was quite big and clean so no complaints there. I would stay here again for sure as it is a lovely hotel (and for the right price) but if you are looking for top of the line 5 star I don't think this is the one. If you want to be close to the rocks and circular quay then it is perfect! Took us less than 5mins to walk there.

Stayed March 2014, traveled as a couple
Helpful?
Thank blueflag08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this review, March 23, 2014
Dear blueflag08,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

Your feedback regarding the accommodation room is well received and has been shared with the Executive Management team for review. Your positive comment regarding our friendly and helpful staff is greatly appreciated and has been shared with the entire Amora Team.

We look forward in welcoming you back to the Amora Jamison Hotel Sydney in the future.

Kind Regards,
Abhishek Sinha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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8,134 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (558)
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English first
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed March 20, 2014 via mobile

This hotel is great and I stay every time I go to Sydney for work. It's close to the office and to The Rocks which I love with its history and great places to eat and drink.

Staff are helpful. Rooms comfy, lovely bathrooms and good toiletries. Would recommend

Stayed October 2013, traveled on business
Helpful?
Thank SarahS4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this review, March 23, 2014
Dear Sarah S4,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

It is a pleasure you have thoroughly enjoyed your stay with us. Your very kind comment regarding our helpful staff is greatly appreciated and has been shared with the entire Amora Team.

We truly look forward to welcoming you back to the Amora Jamison Sydney Hotel in the very near future.

Kind Regards,
Abhishek Sinha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 19, 2014

Great location and tain station really close for airport.
Very friendly and helpful staff, especially the doormen.
Was allocated king corner room. that was the disappointment-

stain on carpet, broken part in shower, shampoo and conditioner bottles looked lovely but very hard to get the shampoo and conditioner out of the bottle.
Did ask for room to be made up, the bed was made up but when i pulled back the quilt the sheets had not been made, all that had been done was quilt straightened. Had to make the bed myself.so would i go back probably not, too many other hotels to choose

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandyknight10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this review, March 20, 2014
Dear sandyknight10,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

Your constructive comment has been shared with the Executive Management team for review and training purposes.

sandyknight10, please do not hesitate to contact myself directly should you wish to discuss your stay in further detail.

Kind Regards,
Abhishek Sinha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 19, 2014

Face it, hotels in the CBD are expensive so you need to set your expectations accordingly. That said the Jamison was a good choice for me. The location was convenient (you can reach the hotel from the Wynyard station by walking through the underground shopping center). The room was comfortable, clean, quiet (I was on an upper floor) and the full size shower was a nice feature. Breakfast was decent (use Bookdirect code to get it free when booking via the hotel web site). A minor mixup with my booking (which was rectified) was the only problem. I would stay again if I return to Sydney.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this review, March 20, 2014
Dear Don L,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

Your positive comment regarding our accommodation rooms and Gallery Restaurant is well received and has been shared with the Executive Housekeeper, Food & Beverage Manager and their teams.

We truly look forward to welcoming you back to the Amora Jamison Sydney Hotel when you are next in Sydney.

Kind Regards,
Abhishek Sinha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 18, 2014

I recently spent four nights at the Amora Hotel Jamison, and found it to be extremely convenient, with equally friendly and helpful staff.

If you are arriving or departing from the airport--consider the rail option--as the Wynyard Station is fewer than fifty steps down the street from the hotel's main entrance, and provides direct service to Sydney International Airport. Ultra convenient on beautiful trains.

There are more dining options in the immediate area than you can possibly require, including coffee houses and breakfast counters catering to Sydney's working crowd. Further, you are less than a ten minute walk from Circular Quay and the cruise dock, however the are surrounding the hotel is not overly ridden with the tourist crowd.

On a scale of 1-10, I will give the breakfast buffet a 6--based mostly on selection and range of choices. The food was all fine, and the restaurant is comfortable--but you'll find far more extensive breakfast buffet's elsewhere.

The wins were the outstanding location, great service, big clean room, spacious bathroom, (a good steam iron in the closet!), and terrific bed. I have no negatives--just my lukewarm comment above on the buffet--and the odd hours of the "Happy Hour" bar in the lobby--which appeared to be open for Happy Hour only during my stay. Fear not--there are plenty of options for a drink within steps of the hotels front door.

I will stay again--on my next trip to Sydney! Great hotel!

Room Tip: I was on the 11th floor and enjoyed a wonderful view--request a higher room (there are 31 stories...
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phxgopher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this review, March 19, 2014
Dear Phxgopher,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel..

It is a pleasure to know you have thoroughly enjoyed your stay with us. Your very constructive comment regarding the Gallery Restaurant is well received and has been shared to the Food & Beverage Manager for review and training purposes.

We truly look forward to welcoming you back to the Amora Jamison Sydney Hotel in the very near future.

Kind Regards,
Abhishek Sinha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 16, 2014 via mobile

We decided to spoil ourselves for our last night after budget traveling on our three week vacation. I was impressed from the second our taxi dropped us off. Excellent and friendly customer service.

Our room was fantastic. Clean and spacious. Amazing view from our room.

We were also fortunate enough to experience the Jamison club. Free drinks and tons of tasty hors d'oeuvres. Amazing. Wish I could live a life where I woke up daily in that hotel.

Stayed March 2014, traveled as a couple
Helpful?
2 Thank nojohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this review, March 16, 2014
Dear nojohnson,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

It is a pleasure to know you have thoroughly enjoyed your stay with us. Your very kind comment regarding our excellent and friendly customer service is greatly appreciated and has been shared with the entire Amora Team.

We truly look forward in welcoming you back to the Amora Jamison Sydney Hotel for another fantastic Amora experience.

Kind Regards,
Abhishek Sinha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 15, 2014 via mobile

We actually just arrived yesterday 15/3 and we are still here. We got this hotel as the 5 star mystery deal.

When we first arrived we were taken aback by the gorgeous lobby and wonderful service. We were offered an upgrade to a park suite for a small fee so we took it excitedly.

When we got up to our room that was when the disappointment kicked in. We walked in to a small hallway with a tiny separate lounge with a 22inch TV that didn't work properly. The couches had stain marks all over them and were very out of date. The separate bedroom was a great size and had a larger TV but the furnishings were anything but 5 star. The bed head looked cheap and dirty as did the comforter on top of the bed. The bathroom on the other hand was fantastic as were the complementary toiletries.

This hotel felt more like a cross between a 4 star serviced apartment/hotel. It could make it to 5 star but I think they need to visit some other hotels like the Shangri la to see how it's done.

Pros: service from staff is 5 star, location and bathroom is lovely and spacious, free wifi

Cons: underwhelming "suite" considering we paid almost 500 a night, tired rooms, lack 5 star oomph

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Regine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this review, March 17, 2014
Dear Regine K,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

Your feedback regarding the accommodation room is well received and has been shared with the Executive Management team for review. Your very kind comments regarding our customer service is greatly appreciated and has been shared with the entire Amora Team.

Regine K, please do not hesitate to contact myself directly should you wish to discuss your stay in further detail.

Kind Regards,
Abhishek Sinha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amora Hotel Jamison Sydney

Property: Amora Hotel Jamison Sydney
Address: 11 Jamison Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 178 Hotels in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Amora Hotel Jamison Sydney 5*
Number of rooms: 415
Official Description (provided by the hotel):
As one of the Sydney's well kept secrets, Amora Hotel Jamison is quite simply the place to be. Whether you are staying in one of our Newly Refurbished Deluxe Rooms or Suites, attending a Conference or Gala Dinner, unwinding at Amora Day Spa, enjoying Spanish cuisine in CHARR Restaurant or indulging in our Afternoon Tea in GALLERY Lounge Bar, you will experience genuine traditional personalised service. Superbly located above Wynyard Station between George and York Street, within walking distance to all major iconic attractions, Amora Hotel Jamison is renowned for spacious and elegance. ... more   less 
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