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“First 5 star experience ”

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Amora Hotel Jamison Sydney
Ranked #22 of 181 Hotels in Sydney
Certificate of Excellence
Reviewed March 16, 2014 via mobile

We decided to spoil ourselves for our last night after budget traveling on our three week vacation. I was impressed from the second our taxi dropped us off. Excellent and friendly customer service.

Our room was fantastic. Clean and spacious. Amazing view from our room.

We were also fortunate enough to experience the Jamison club. Free drinks and tons of tasty hors d'oeuvres. Amazing. Wish I could live a life where I woke up daily in that hotel.

Stayed: March 2014, traveled as a couple
2  Thank nojohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded March 16, 2014

Dear nojohnson,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

It is a pleasure to know you have thoroughly enjoyed your stay with us. Your very kind comment regarding our excellent and friendly customer service is greatly appreciated and has been shared with the entire Amora Team.

We truly look forward in welcoming you back to the Amora Jamison Sydney Hotel for another fantastic Amora experience.

Kind Regards,
Abhishek Sinha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7,533 - 7,539 of 8,980 reviews

Reviewed March 15, 2014 via mobile

We actually just arrived yesterday 15/3 and we are still here. We got this hotel as the 5 star mystery deal.

When we first arrived we were taken aback by the gorgeous lobby and wonderful service. We were offered an upgrade to a park suite for a small fee so we took it excitedly.

When we got up to our room that was when the disappointment kicked in. We walked in to a small hallway with a tiny separate lounge with a 22inch TV that didn't work properly. The couches had stain marks all over them and were very out of date. The separate bedroom was a great size and had a larger TV but the furnishings were anything but 5 star. The bed head looked cheap and dirty as did the comforter on top of the bed. The bathroom on the other hand was fantastic as were the complementary toiletries.

This hotel felt more like a cross between a 4 star serviced apartment/hotel. It could make it to 5 star but I think they need to visit some other hotels like the Shangri la to see how it's done.

Pros: service from staff is 5 star, location and bathroom is lovely and spacious, free wifi

Cons: underwhelming "suite" considering we paid almost 500 a night, tired rooms, lack 5 star oomph

Stayed: March 2014, traveled as a couple
1  Thank Regine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded March 17, 2014

Dear Regine K,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

Your feedback regarding the accommodation room is well received and has been shared with the Executive Management team for review. Your very kind comments regarding our customer service is greatly appreciated and has been shared with the entire Amora Team.

Regine K, please do not hesitate to contact myself directly should you wish to discuss your stay in further detail.

Kind Regards,
Abhishek Sinha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2014 via mobile

I booked this hotel via Wotif Mystery deals and was a little concerned as I was not familiar with the establishment, that changed from the moment we entered this beautiful hotel! The most friendly staff greeted us, allowed us to check in early and we were given the most beautiful suite in the 29th floor (suggest you pay the extra $40 for a corner suite). The entire stay was 5 star, loved happy hour in the bar and waking up to the most amazing view (see the photos I uploaded). Thank you Amora, we will definitely be back!!!!!

  • Stayed: March 2014
    • Value
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1  Thank Christie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded March 20, 2014

Dear Christie J,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

It is a pleasure to know you have thoroughly enjoyed your stay with us. Your very kind comments regarding our friendly staff is greatly appreciated and has been shared with the entire Amora Team.

We truly look forward to welcoming you back to the Amora Jamison Sydney Hotel in the very near future.

Kind Regards,
Abhishek Sinha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2014

Great location -- seven minute walk from the dock area and right next to major indoor shopping mall with several breakfast options and grocery. Spacious rooms with comfortable beds. Good staff. Nice breakfast area on second floor.

  • Stayed: March 2014, traveled with friends
    • Value
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Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded March 16, 2014

Dear Jim G,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

Your very kind comments regarding our staff and breakfast is greatly appreciated and has been shared with the entire Amora Team.

We truly look forward to welcoming you back to the Amora Jamison Sydney Hotel in the near future.

Kind Regards,
Abhishek Sinha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2014

Amora Hotel Jamison Sydney is in great location, only ten minute walk to Circular Quay, Westfield shopping Center, Martin Place. I has a nice swimming pool and spa. The hotel entrance is very warm and welcoming, the hallway to the lift and hotel room are well lit and vey welcoming. I would say that the hotel room itself is ok but needs to address some maintenance issue- very minor. The room we stayed in was clean and spacious. I noticed that the roller blinds is worn our and damaged. For a hotel that's supposed to be five star, they have to maintain it in the highest possible standard. The staff are friendly, helpful and knowledgeable, I'm happy to say that this is the five star part. The staff are very great, first class service. If the hotel is well maintain, provide great customer service plus its perfect location to Circular Quay, very sure you'll have a lot of repeat businesses.There's also a free wifi. We will be happy to stay again in the future. Thank you.

Room Tip: Room with a view to Circulay Quay.
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  • Stayed: March 2014, traveled with family
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Thank Ruth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded March 16, 2014

Dear Ruth K,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

Your very kind comment regarding our friendly, helpful and knowledgeable staff is greatly appreciated and has been shared with the entire Amora Team. Thank you for your feedback regarding the accommodation room, this has been shared with the Executive Management team for review and rectification purposes.

We look forward to welcoming you back to the Amora Jamison Sydney Hotel in the near future.

Kind Regards,
Abhishek Sinha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

Stayed here on Australia Day 2013 26th Jan.
Normally stay at the Marriott on the rocks and booked this via last minute .com thinking it was the Marriott. We were pleasantly surprised as the location was very good and the reception staff were excellent.We checked in early and paid a little extra to upgrade to a corner room which was available straight away. A good decision I think as the room and bed were big.I can understand some of the reviews about the TV being in a poor position but these are just nit picking in my opinion.I would stay here again but I was disappointed to come back from a great meal at the Steersons steakhouse restaurant at Darling harbour to find the hotel bar closed at about 11 o'clock so we headed to the Marriott for a cocktail in the excellent bar area with their excellent bar staff. If only the reception staff at the Marriott were as good as the reception staff at the Amora Jamison. This is a nice hotel in a good location and at a good rate is well worth including
in your itinerary. One other thing that will encourage me to stay here again was a complimentary late check was absolutely no problem to the check in staff and as I always have late flight this makes my stay so much more relaxed and enjoyable.Thank you Jamison Amora but please sort out your residents bar which is the only reason for the 4 stars and not 5.

  • Stayed: January 2014, traveled as a couple
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Thank SGGSPAIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded March 16, 2014

Dear SGGSPAIN,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

It is a pleasure to know you have enjoyed your stay with us. Your very constructive feedback regarding our Gallery Bar is well received and has been shared with the Food and Beverage Manager for review.

We truly look forward to be able to welcome you back to the Amora Jamison Sydney hotel in the near future.

Kind Regards,
Abhishek Sinha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014 via mobile

Lovely stay in the Amora. Great location, nice staff. The room is dated and they need to address maintenance issues, with general wear and tear. Also had ripped sheet on the bed, didn't bother us to much. However not what I would expect from 5 star.

Stayed: March 2014, traveled as a couple
Thank Daniel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhishek S, Front Office Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded March 13, 2014

Dear Daniel F,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

I would like to apologize for the bed sheet in your accommodation room and would like to ensure you this has been shared with the Executive Housekeeper and her team for immediate rectification and training purposes. Your very kind comment regarding our nice staff is well received and has been shared with the entire Amora Team.

We look forward in welcoming you back to the Amora Jamison Sydney Hotel in the near future.

Kind Regards,
Abhishek Sinha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amora Hotel Jamison Sydney

Address: 11 Jamison Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 181 Hotels in Sydney
Price Range: $177 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amora Hotel Jamison Sydney 5*
Number of rooms: 415
Official Description (provided by the hotel):
As one of the Sydney's well kept secrets, Amora Hotel Jamison is quite simply the place to be. Whether you are staying in one of our Deluxe Rooms or Suites, attending a Conference or Gala Dinner, unwinding at Amora Day Spa, or indulging in our Afternoon Tea in GALLERY Lounge Bar, you will experience genuine traditional personalised service. Superbly located above Wynyard Station between George and York Street, within walking distance to all major iconic attractions, Amora Hotel Jamison is renowned for spacious and elegance. ... more   less 
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