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“Good choice for Sydney”

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Amora Hotel Jamison Sydney
Ranked #22 of 180 Hotels in Sydney
Certificate of Excellence
Reviewed December 10, 2013

Stayed here for 3 nights from 30th November. Hotel is in a very convenient location, close to shopping, Circular Quay, and The Rocks, and 2min from train station. We had room on 32nd floor, with views over Darling Harbour, and access to the Club Lounge. Unfortunately the lounge was closed the first night and the following day due to some electrical issues. The hotel provided access to another area, but it really was not ideal, and not particularly pleasant for evening drinks when you are paying a premium. Breakfast was terrible - eggs and bacon cold, no juice, quite unappetising. Ambience of Club Lounge when it was opened was much better, but breakfast was still quite ordinary. Staff throughout hotel very pleasant and friendly. Room was good, bed comfortable, and very quiet. Don't understand why the TV is located in a cupboard to the side of the bed though, which made watching it whilst lying in bed almost impossible. Suggest they relocate to foot of bed on wall, and move picture elsewhere. Would stay again, but would not pay the extra for Club Lounge access, not worth it.

Room Tip: Rare to get a good view in Sydney unless you're prepared to pay for it, views always seem to be...
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  • Stayed: November 2013, traveled as a couple
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Thank Fiona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded December 10, 2013

Dear Fiona S.,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

Your very constructive feedback regarding the Jamison Club access and the Breakfast experience is well received and has been shared with the Food & Beverage Manager and the Executive Chef for review and training purposes. They send their sincere apologies for any inconvenience caused due to the closure of the Jamison Club lounge during your stay. Your very kind comments regarding our very pleasant and friendly staff is greatly appreciated and we are delighted you were able to experience the 5-star customer service we strive to give each and every of our valued guests.

We truly hope we can welcome you back to the Amora Jamison Sydney Hotel in the near future.

Kind Regards,

Stephen Floyd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7,591 - 7,597 of 8,964 reviews

Reviewed December 2, 2013

Location is very nice: close to The Rocks and Circular Quay.
Pool/spa are nice.
For a little over US$300 per night we got a fabulous suite on 32nd floor over-looking the harbor: we could watch fireworks from our room.
Staff was very helpful!

Room Tip: Suites are worth the extra cost!
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  • Stayed: November 2013, traveled with family
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Thank mschmidt31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded December 3, 2013

Dear mschmidt31,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

It is a pleasure to know that you have thoroughly enjoyed your stay with us. Your very kind comments regarding our very helpful staff is greatly appreciated and has been shared with the entire Amora Team.

We truly look forward in welcoming you back in the near future for another Amora Jamison Sydney Hotel experience.

Kind Regards,
Stephen Floyd

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Reviewed December 2, 2013

The location is great. The rooms were very comfortable and well maintained. A thoroughly enjoyable stay. The only negatives were the lack of an ice machine (room service are happy to deliver ice free of charge, but I still think an ice machine is quicker and easier) and the pool area was indoors and a bit small. Would definitely stay here again.

  • Stayed: November 2013, traveled with family
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Thank toandfromtheairport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded December 2, 2013

Dear toandfromtheairport,

Thank you for reviewing your most recent stay at the Amora Jamison Sydney Hotel.

We are delighted you have thoroughly enjoyed your stay with us. Your constructive feedback regarding the ice machines has been shared with the Food & Beverage manager for review.

We truly look forward in welcoming you back in the near future for another Amora Jamison Sydney Hotel experience.

Kind Regards,
Stephen Floyd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2013 via mobile

If the stars were to represent the stars of a hotel, it should be be 3 stars. I've provided 2 stars in this review as one should not be provided a 3 star room and facilities at a 5 star price.

Firstly, the room. The greatest disappointment has to be the room. It was very small, outdated and run down. There was mould in the bathroom especially around the shower. The bed was lumpy. The tv was ridiculously small. I've stayed at motels with bigger TVs at better resolution. The tv offering was woeful.

Secondly, the food room service. Well I didn't bother as there was a $6.50 fee above the already extortionate charges for the food. They charge the same as Pizza Hut to carry some food up a lift?! You are better off getting one of the restaurants to deliver to the hotel.

Finally, the buffet breakfast. The bacon and sausages were quite nice. The service was pleasant. But the eggs tasted watery. Worst was the mould on the muffin! As soon as we found that we stopped eating and left.

All in all a very disappointing experience compared to the other 5 star hotels I've stayed at in Sydney.

Unless something drastically changes I'll be crossing this off my list.

The only real benefit was the free wifi but I find a lot of 5 star hotels offer free wifi or they will offer it for free if you ask politely.

Stayed: December 2013, traveled as a couple
Thank Vascariz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded December 2, 2013

Dear Vascariz,

Thank you very much for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel. I would be delighted to speak with you first hand should you wish to contact me direct at the Hotel.

Your very constructive comments have been reviewed and shared with the relevant department heads. The Food & Beverage Manager and the Executive Chef have also reviewed your comments and send their most sincere apologies for the negative experience you had while dining at Breakfast in the Gallery Restaurant. Please rest assured that your experience is not indicative of the high standards of service we strive to achieve and that you a valued guest is entitled to expect.

We constantly strive to give each of our valued guests the expected value 5-star experience when staying with us and we apologise for not having met or exceeded your expectations during your recent stay. We look forward in welcoming you back so that we can redeem ourselves in the future.

Kind Regards,
Stephen Floyd

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Reviewed November 26, 2013

I often stay here on 1 or 2 day business trips to Sydney. If you do the Wotif mystery 5* hotel you often get this place at a reduced price. Location is excellent, 10 minutes from Circular Key and 15 minutes from Darling Harbour. You can get a glimpse of the harbour from the higher floors. Rooms are clean and comfortable, and free internet is great. Worth checking out

  • Stayed: November 2013, traveled on business
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Thank KiwiTraveller43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded November 28, 2013

Dear KiwiTraveller43,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

We are delighted you enjoyed your stay with us. Your positive comment regarding our very comfortable rooms is well received and has been shared with the Executive Housekeeper and her team.

We look forward in welcoming you back to the Amora Jamison Sydney Hotel in the near future.

Kind Regards,
Stephen Floyd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2013

We really enjoyed our stay at Amora. We have stayed lots of place in Sydney but really enjoyed it here. We were checked in straight away as we arrived early but no problem. We took the Club Lounge option and the canapés and drinks were excellent. Also the breakfast included with the Club option was great and there was really no need to have the full buffet breakfast. Rooms and bathrooms were spacious and the view from the 33rd floor was stunning. Location was excellent with easy access to Circular Quay, Darling Harbour, The Rocks and the CBD.
Service was excellent and we had no complaints at all.

  • Stayed: November 2013, traveled with friends
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Thank WendoGoldCoast_Qld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded November 27, 2013

Dear WendoGoldCoast_Qld,

Thank you for reviewing your most recent stay at the Amora Jamison Sydney Hotel.

It is a great pleasure to know you have thoroughly enjoyed your stay with us. Your very kind comments regarding our excellent service is greatly appreciated and has been shared with the entire Amora Team.

We truly look forward in welcoming you back in the near future for another Amora Jamison Sydney Hotel experience.

Kind Regards,
Stephen Floyd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

We are currently in the middle of a 4 day stay @ Amora following 14 day NZ cruise. Booked blind w/Expedia via 4-5 star, Rocks CBD location and got $190 plus fees rate, well below normal published. Jessica @ front desk checked us in @ 10AM, very warm reception. Perks are location w/easy access to trains, buses or walk to Rocks, Circular Quay, FREE fast WIFI (huge as many charge $25-35 per day), refreshing indoor pool, jacuzzi, spacious comfortable room w/large bathroom excellent shower/water pressure & soaking tub. Only complaint is with efficient black out curtain and cozy bed makes it hard to get up to explore this amazing city. Not sure what the big deal is with some previous reviews regarding light switches (press and hold a bit as have dimming feature) or pillows (many to choose from). Have not tried restaurant so cannot comment, lots of places to eat in easy walking distance. High marks and big thumbs up all around!

  • Stayed: November 2013, traveled as a couple
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Thank goddess100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded November 26, 2013

Dear godess100,

Thank you for taking the time to review your current stay at the Amora Jamison Sydney Hotel.

We are delighted you are thoroughly enjoying your stay with us. We strive to give each and every one of our very valued Guests the best 5-star experience when staying with us and it is a pleasure to know you are currently receiving such service. Your very kind comments regarding Jessica from front desk is greatly appreciated and has been shared with her directly and the Assistant Mangers in front office.

We truly hope you keep enjoying your stay with us. Should we be of any assistance during your stay please do not hesitate in contacting any of our lovely Amora Team and we will be more than happy to assist.

Kind Regards,
Stephen Floyd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amora Hotel Jamison Sydney

Address: 11 Jamison Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 180 Hotels in Sydney
Price Range: $173 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amora Hotel Jamison Sydney 5*
Number of rooms: 415
Official Description (provided by the hotel):
As one of the Sydney's well kept secrets, Amora Hotel Jamison is quite simply the place to be. Whether you are staying in one of our Deluxe Rooms or Suites, attending a Conference or Gala Dinner, unwinding at Amora Day Spa, or indulging in our Afternoon Tea in GALLERY Lounge Bar, you will experience genuine traditional personalised service. Superbly located above Wynyard Station between George and York Street, within walking distance to all major iconic attractions, Amora Hotel Jamison is renowned for spacious and elegance. ... more   less 
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