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“A little run down for 5 star”

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Amora Hotel Jamison Sydney
Ranked #22 of 179 Hotels in Sydney
Certificate of Excellence
Reviewed November 9, 2013

Stayed here when booking a LastMinute "Mystery Hotel". Whilst it is better than 4 star, the 5 stars it claims to have is a bit ambitious.

Our room had blinds that were broken and tile grout missing in the shower. Perhaps because we paid the lowest of the lowest prices to stay there we were given a dud room, but overall the rest of the hotel (foyer, reception, bar, service etc) were good.

  • Stayed: January 2013, traveled as a couple
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Thank RNS1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded November 10, 2013

Dear bigdog101,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

We strive to give all our valued guests the best 5 star experience when staying with us and we sincerely apologise for not meeting your expectations on this stay. Your feedback has been shared with the entire Amora Executive Management team and the items we have unfortunately missed will be reviewed with urgency.

We truly look forward in welcoming you back in the near future for a better Amora Jamison Sydney experience.

Kind Regards,
Stephen Floyd

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7,477 - 7,483 of 8,824 reviews

Reviewed November 8, 2013

Had a great long weekend with friends. We came over for a friends 50th. The hotel was in an ideal spot for shopping, markets, rocks, circular quay. The room was nice, with a huge bathroom with full bath. The black out curtains did just that and an amazingly quiet room. The rooms were very clean, however, we had a few drinks in our room with friends the first night from the mini bar. The drinks were not replaced in the 3 nights we were there. Very minor detail! Friends used the pool and spa and thought it was great. 2 men opening the doors to greet and farewell felt pretty flash! A great stay, thanks so much! Highly recommend.

  • Stayed: October 2013, traveled with friends
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Thank Jackimarcella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded November 10, 2013

Dear Jackimarcella,

Thank you for your kind review of your most recent stay at the Amora Jamison Sydney Hotel.

Happy 50th Birthday once again to your friend. We are delighted you and your friends decided to spend such a special day with us at the Amora. It is great to know both you and your friends thoroughly enjoyed the stay with us in our very spacious and comfortable rooms. Your constructive feedback regarding the minibar is well received and has been shared with the Food & Beverage manager for training purposes.

We truly look forward in welcoming you and your friends back in the near future for another Amora Jamison Sydney Hotel experience.

Kind Regards,
Stephen Floyd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2013

I used to stay at this hotel regularly for work but it had been a few years since my last stay. I was delighted that the high standards have not changed. Staff are friendly and efficient. I arrived at 11.00am at the end of a 30 hour trip and understandably, my room wasn't ready. As I was meeting people for lunch I asked if there was somewhere I could shower. I was directed to the pool area and the staff in the spa provided me with a hairdryer so I was able to look my best at lunch. As it was, my room because available at midday. Room was what you would expect for a five star hotel - comfortable, quiet, well equipped. Hotel is only a few minutes walk to Circular Quay, the Opera House and The Rocks. In the other direction is the shops. I walked from the Amora to the Chinese Gardens at Darling Harbour and it only took 20 minutes.

  • Stayed: October 2013, traveled solo
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Thank TwoGoodFriends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded November 10, 2013

Dear TwoGoodFriends,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

It was a pleasure to welcome you back to the Hotel. Your very kind comments regarding our friendly and efficient staff is greatly appreciated and has been shared with the entire Amora Team. We are delighted you enjoyed our very spacious and comfortable rooms during your stay.

We truly look forward in welcoming you back in the near future for another Amora Jamison Sydney Hotel experience.

Kind Regards,
Stephen Floyd

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Reviewed November 4, 2013

We stayed at the Amora for three nights recently for a weekend getaway. The staff were so very welcoming. We were upgraded to a beautiful room as we were celebrating our 10th wedding anniversary. The rooms are spacious and very clean and the bed was super comfortable! We ate dinner at the restaurant once and found the food and staff to be fantastic. They went out of their way to make sure you were enjoying yourself. Overall, we had a wonderful time and will definitely be staying again!

Stayed: November 2013, traveled as a couple
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded November 5, 2013

Dear Michelle H,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

Congratulations on your 10 year wedding anniversary! We are delighted you have chosen to celebrate such a special day with the Amora Team. We strive to give all our valued guests the best Amora experience when staying with us and we are pleased this was shown to you on your special day. Your very kind comments regarding Amora experience has been shared with the entire Amora Team and is greatly appreciated.

We truly look forward in welcoming you back in the near future for another wonderful stay at the Amora Jamison Sydney Hotel, perhaps for your 10.5 year wedding anniversary.

Kind Regards,
Stephen Floyd

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Reviewed November 3, 2013

Have stayed here twice in recent months both times as a "mystery hotel" on wotif. At that level represents really good value in a great location. Facilities and rooms are more than adequate and beds very comfortable I just doubt that compared to others in the city it is truly 5 star that's why at mystery rates its is good but probably would be a bit peeved if I paid full advertised rack rate.
Overall though it is well located and appointed with everything you would need and I would be more than happy to have an overnight stay there again at the right price.

  • Stayed: October 2013, traveled with family
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Thank Tricolours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded November 4, 2013

Dear Tricolours,

Thank you for reviewing your most recent stay at the Amora Jamison Sydney Hotel.

We are delighted you have enjoyed our very comfortable beds and our spacious rooms. We strive to give all our valued guests the best 5-star experience when stay with us with our above and beyond service and great facilities.

We hope to welcome you back in the near future for another Amora Jamison Sydney Hotel experience.

Kind Regards,
Stephen Floyd

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Reviewed November 2, 2013

Amora Jamison Street is perfectly situated of the visitor. Within walking distance of pretty much everything. Being only a couple of blocks from the Rocks, Circular Quay, Cockle Wharf it is a great spot to position yourself for a few days in Sydney. A good stroll gets you to Darling Harbour. Perfect position! Staff are extremely courteous and helpful. Rooms vary with your budget. I strongly recommend getting as high up as possible, not only for the views but to escape the city street noise. (being from a very very rural home the noise can be a problem). Room was spacious, comfortable arm chairs, and a spacious bathroom wiht a decent size bath that has a view! That was a nice luxury after a day wandering the streets.

Room Tip: take an upgrade if offered, worth it and seek a higher floor if you can.
See more room tips
  • Stayed: November 2013, traveled solo
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Thank ClockmakersWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded November 3, 2013

Dear ClockmakersWife,

Thank you for taking the time to review your most recent stay at the Amora Jamison Sydney Hotel.

We are delighted you have thoroughly enjoyed your stay with us. Your very kind comments regarding our extremely courteous and helpful staff is greatly appreciated and has been shared with the entire Amora team.

We truly look forward in welcoming you back to the Amora Jamison Sydney Hotel in the near future for another enjoyable Amora experience.

Kind Regards,
Stephen Floyd

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Reviewed October 28, 2013

Starting to show its age. I usually stay here a few times a year. Friendly staff. Good location within walking distance to Circulay Quay and The Rocks. Rooms need a refresh. Menu also needs a update. All rooms are always clean.

  • Stayed: October 2013, traveled on business
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1  Thank Mr_Hyperactive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen F, General Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded October 30, 2013

Dear Mr_Hyperactive,

Thank you very much for reviewing your most recent stay at the Amora Jamison Sydney Hotel.

Your very constructive comments regarding our rooms is well received and has been shared with the Executive Team for review. We strive to give all our valued guests the friendliest and the most comfortable experience when staying with us and it is a pleasure to know this was shown to you during your recent stay.

We truly look forward in welcoming you back once again to the Amora Jamison Sydney Hotel.

Kind Regards,
Stephen Floyd

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amora Hotel Jamison Sydney

Address: 11 Jamison Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 179 Hotels in Sydney
Price Range: $174 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amora Hotel Jamison Sydney 5*
Number of rooms: 415
Official Description (provided by the hotel):
As one of the Sydney's well kept secrets, Amora Hotel Jamison is quite simply the place to be. Whether you are staying in one of our Deluxe Rooms or Suites, attending a Conference or Gala Dinner, unwinding at Amora Day Spa, or indulging in our Afternoon Tea in GALLERY Lounge Bar, you will experience genuine traditional personalised service. Superbly located above Wynyard Station between George and York Street, within walking distance to all major iconic attractions, Amora Hotel Jamison is renowned for spacious and elegance. ... more   less 
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