From the moment we arrived at this hotel we were totally disappointed. We booked through late rooms for a five night stay for 3 people. The so called king bed was simply two single beds pushed together and tucked in in the middle. The other two beds were fold out couches that were that uncomfortable we took the mattress off the couch and slept on them on the floor. The shower had mold on the roof and the height of the shower head meant that if you were anything over about 160cm you had to bend down to have a proper shower. Customer service was extremely average, when we checked in there was no offering of information on the area which you would generally receive, we also had problems with the room card not working, we asked one of the cleaners for assistance, got no response, just a grab of the card and an attempt to swipe. There are far better hotels in the Sydney area and I'm just glad that the next hotel we booked into for the later half of the trip was far better and made for a more memorable trip. I for one will not be staying here again.
- Official Description (provided by the hotel):
- Metro Aspire Hotel Sydney has recently (Dec 2016) completed a full refurbishment of the property including brand new guest rooms, restaurant, lobby, bar and function rooms. Metro Aspire Hotel Sydney is conveniently located in a quiet street adjacent to Darling Harbour. Our 96 rooms offer spacious, comfortable and contemporary accommodation, some with excellent city views and open air balconies. Car parking, internet access & breakfast also available. See the best Sydney has to offer, with Darling Harbour, ICC Sydney, Star Casino, China Town, Paddy's Markets and Sydney's CBD all within easy walking distance of the hotel. ... more less
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