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Alishan International Guest House
Ranked #30 of 62 Sydney B&B and Inns
USA
1 review
“all negative, all positive reveiws are usually lies”
Reviewed June 22, 2008

Turn of the century building nicely restored, high ceilings, airy and light windows make it very good deal for something so near down town. The staff and owners are all highly traveled and try hard to make this more than just a simple hotel. It is much cleaner than many places that bill themselves as clean. The neighborhood has the highest concentration of good bookstores and coffee shops in Sydney. Newtown has more nightlife than Glebe but is only a short walkable distance away

  • Liked — the owners are firendly and know alot
  • Disliked — parking is not so easy
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Notyetfinished
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
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English first
tokyp
1 review
Reviewed June 22, 2008

it was very good the room was a good size and the garden was very pretty. also it has a big open common room with attached kitchen which is very useful. the price is reasonable for the location and size.

  • Liked — the garden
  • Disliked — the.......
  • Stayed December 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank bubucicic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 10, 2008

I would definitely not recommend Alishan international guesthouse. The
bedroom and bathroom were mouldy and extremely overpriced for what it
was, the service was terrible, the room was serviced once a week and
only after we had asked several times. The guy at reception
would always ask "is there anything valuable in your room?" on the
days that the room was cleaned, not a nice atmosphere! Accommodation
is hard to find in Sydney but you shouldn't put up with the service or
price of the Alishan guesthouse.

  • Stayed June 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ena222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 5, 2007

Don't include Alishan in your travel plans. The staff was uncooperative and uncharacteristically rude by Australian standards. Although I had a confirmed credit card reservation, Alishan cancelled it at the last minute without warning.

I reserved a double room with Alishan weeks in advance over email. The warning signs were there from the beginning - they took a while to respond to my email, and it was like pulling teeth to get any information about location and availability from Alishan. After much back-and-forth, I eventually got them to secure a reservation with my credit card.

Closer to the date of my arrival, I called Alishan to confirm my reservation. The staff was incredibly rude and "holier than thou". When I mentioned that I had not experienced such poor customer service at any of the other hotels I was booking in Australia, the receptionist snapped that he would be happy to cancel my reservation. In fact, the next day, Alishan canceled my reservation with a rude email and left me without a place to stay in Sydney.

Don't waste your time with Alishan's rude, uncooperative staff - there are plenty of other lovely places to stay that exhibit true Aussie hospitality. Luckily, I found a very clean, friendly budget hotel called Billabong Gardens in the even trendier neighborhood of Newtown, closer to the city center.

The Sydney Visitor Centre in Darling Harbor said Alishan has changed ownership recently and that the Visitor Centre no longer works with Alishan as an approved accommodation.

  • Liked — Website looked good.
  • Disliked — The staff was rude and uncooperative.
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank BBdevotee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin018, Owner at Alishan International Guest House, responded to this review, April 4, 2010
Have been meaning to answer this review for a long time.
This person made so many changes to her booking and demanded so many things that her booking was cancelled.
How can she make all these comments about Alishan when she did not even stay there. By the way ownership of Alishan has not changed since its opening in 1990.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alishan International Guest House

Property: Alishan International Guest House
Address: 100 Glebe Point Rd | Glebe, Sydney, New South Wales 2037, Australia
Location: Australia > New South Wales > Sydney > Glebe
Hotel Style:
Ranked #30 of 62 B&Bs / Inns in Sydney
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Alishan International Guest House 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Alishan International Guest House offers hotel accommodation in a renovated 110 year old Victorian Mansion. The Guesthouse has a friendly, charming and relaxed atmosphere, and is perfect for the discerning traveller who wants something more than just a place to sleep. We are located in the historic inner-city suburb of Glebe, close to sidewalk cafes, coffee shops, pubs, art galleries, book shops, library, cinemas and Saturday markets.The centre of Sydney is only a 10 minute bus ride away or a leisurely 25 minute walk via Sydney's fish markets and the Darling Harbour complex. ... more   less 
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Also Known As:
Alishan International Guest House Hotel Sydney

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