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“Excellent Service & Location”

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PARKROYAL Darling Harbour Sydney
Ranked #28 of 181 Hotels in Sydney
Certificate of Excellence
Reviewed November 16, 2011

Outstanding service provided by the staff at this hotel - probably the best we have experienced in Sydney. Short walk to Darling Harbour & a great spot for families. We found the Darling Harbour view room to be quiet and comfortable with excellent views.

Parking Tip: If you have complimentary parking at Secure Cinema Car Park make sure you place both your entry ticket (from car park) & exit ticket (provided by hotel) in the machine as you are exiting the car park - we must have missed the instructions & couldn't get out!

  • Stayed: October 2011, traveled with family
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Thank BubblesOO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,752 - 2,758 of 3,003 reviews

Reviewed November 14, 2011

We stayed 3 nights and took advantage of the savings on accommodation. We booked through the hotel's website. Very quick reasonably priced trip by taxi to the hotel from the airport. The hotel is within easy walking distance to Imax and Darling Harbour and is perfect for a visit to this region. Its situation in a 'cul-de-sac' makes for easy drop-off and pick-up. We found all the staff very pleasant and welcoming. The room was surprisingly large and the bed was very comfortable. All amentities within the room were excellent. No problems to either eat in or walk to the Harbour area with its many choices of food. We would stay there again if in Sydney.

  • Stayed: October 2011, traveled as a couple
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Thank laced
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2011

Being ~5 minute walking distance away from the Darling Harbour, not being directly over the harbourside makes this hotel relatively economical to stay in. From our room we enjoyed a glimpse of the water and Novotel building over the more close-by highway and highway entrance. The room we've got was quiet and clean. The bathroom showed its age although very clean also.

For a central location, it was relatively good value and comfortable. We parked our car at nearby public parking tower at a reduced rate of $28 per 24hrs and because of its close proximity to the hotel, we decided not to use the late check-out we've got as part of the deal we booked for and opted for luggage storage for the time we went strolling about and picking up the car. The staff was very professional and helpful both at the front desk and at the conciege.

Room Tip: Rooms not facing the harbour directly still get some sort of harbour view if you are high up enough...
See more room tips
  • Stayed: November 2011, traveled as a couple
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Thank jkl615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2011

I stayed at the Parkroyal for 2 nights attending a meeting that was being held in the hotel. The facilities for the meeting were very good with things seemed to go off without a hitch. The food provided by the hotel we excellent.
The room I stayed in was fairly standard with a large flat screen TV and minibar at the usual prices. Robes were supplied as well as ironing board and iron. The bed was very comfortable and there was little noise from the street, although the bathroom next door was a little loud at times.
Breakfast was the usual buffet style but above average in quality. Dinner was buffet style as well organised for our meeting, and again the quality of the food was above average and enjoyable. i did not try any of the dishes from the ala carte menu so can not comment.
The location is great, on the edge of Darling Harbour and the CBD with trains only a few minutes walk from the hotel itself. Two stops from Town Hall station and you are at Circular Quay for all the ferry connections. We also found a couple of great bars only a short walk away as well.

  • Stayed: October 2011, traveled on business
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1  Thank DrScotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2011

Noisy, can hear noise clearly from next room. Beds were not that comfy to be honest. But for the price that was paid for the accomodation was still value for Money. would only stay again if I had that reduced rate

  • Stayed: October 2011, traveled as a couple
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2  Thank evertonbilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harbour150, Manager at PARKROYAL Darling Harbour Sydney, responded to this reviewResponded November 1, 2011

Dear evertonbilly,

Thank you for taking the time to pass on your comments from your most recent stay at the hotel.

I was dissappointed to read that overall your stay was not a memorable one. I look forward to the opportunity of welcoming you back to the hotel to assure you of our product and service.

Kind Regards

Paul Seaman
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2011

We stayed in the Parkroyal for two nights. We chose the Orchid Club King Suite
because, hey, we were on our way to Alaska and lets make the first two nights as nice as possible.

On the plus side, the staff were very friendly and helpful. The suite had two rooms, and two TV’s (helpful, as any married couple will tell you) and the bed was big and comfy.

On the down side, the furnishings were 1970’s laminate and had seen far, far better days. What we had initially taken to be very poor cleaning was actually lifting and badly scratched brown laminate. On everything.

The lounge was badly stained, as was the carpet. This general shabbiness also extended to the Orchid lounge. At over $500 per night, we had a right to expect a good deal better.

And although the hotel is adjacent to Darling Harbour, access is not as direct as one might hope, and would be very tricky for anyone with mobility difficulties

  • Stayed: September 2011, traveled as a couple
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1  Thank Serene_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harbour150, Manager at PARKROYAL Darling Harbour Sydney, responded to this reviewResponded October 17, 2011

Dear Serene_Traveller,

I was pleased to read you had the opportunity to stay at PARKROYAL Darling Harbour and experience our friendly and welcoming service. I trust you enjoyed your trip to Alaska.

I was disappointed to read of your impression and experience of our physical product, rest assured your comments have been taken most seriously for our on-going hotel maintenance and any future product improvement programs.

We look forward to the opportunity to welcome you back to the hotel next time you have reason to travel to Sydney.

Kind Regards

Paul Seaman
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2011

we had a three night stay, staff were very efficient, especially concierge chris who was very helpful. Our room was very spacious and very clean, the buffet breakfast which was included in our stay was amazing, the hotel is in the most perfect location , in front of hotel 1 minute walk across the road is beautiful darling harbour , with all the shopping, cafes , imax, convention centre, monorail,restaurants, aquarium, ferrys, attractions and much more, behind the hotel is the city,with all the shopping and sights all close by and walking distance, town hall station is a 3 minute walk, which is very handy also to get to and from the airport, we loved every minute of our stay and we will stay there in the future.

  • Stayed: September 2011, traveled as a couple
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Thank foreveritalian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about PARKROYAL Darling Harbour Sydney

Address: 150 Day St, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Sydney
#28 Luxury Hotel in Sydney
#30 Business Hotel in Sydney
#49 Romantic Hotel in Sydney
Price Range: $188 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Darling Harbour Sydney 4.5*
Number of rooms: 340
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Also Known As:
Parkroyal Darling Harbour Sydney Hotel Sydney

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