I nearly always stay here when in Sydney, but I really don't know why. The price and location are excellent, but the service always lets them down. For example:
a. the laundry detergent dispenser was empty, but the staff did nothing to remedy this. If you are going to supply a laundry service, then you must have coins available, and you must have detergent !
b. there are always problems at the reception desk, whether it's checking in, or trying to stay for an extra night. They ALWAYS screw up, and I end up spending far too long trying to sort it out
c. trying to get someone to open the boom-gates leading to and from the basement parking, is a nightmare;
d. my room price included a buffet breakfast, but when I tried to claim it, the guy kept telling me that I was not entitled to a free breakfast;
e. my room key did not work on the 2nd day, so I had to go back downstairs again, to get it fixed. This made me late for an appointment. The staff never apologise, or try to appease the situation
f. the housekeeping staff have poor eyesight, or just don't care. There was a mess and some hair on the floor behind the toilet, both when I checked in, and AGAIN the next day, after they serviced the room. The bath hadn't been cleaned properly either, when I checked in.
If they could just fix these things up, it would be an awesome hotel (again).
- Official Description (provided by the hotel):
- Whilst a guest at Vibe Hotel Rushcutters, enjoy high fashion amidst the boutiques of Sydney’s Double Bay and craft markets of Paddington, which are situated only a two minute drive away, or if you jump in a taxi you can be in the Sydney CBD in five minutes, for the delights of Pitt Street and George Street shopping. With the hotel located on the fringe of Sydney’s CBD, the Eastern suburbs beaches call you to brunch by the surf, with the world renowned Bondi Beach and its iconic lifestyle only minutes away from your Sydney hotel.And at the end of your busy day, return to your park and bayside hotel and relax, take a dip in our heated swimming pool or work out in our rooftop gym and health & fitness centre. Enjoy the vibe at your Sydney hotel with personality – Vibe Hotel Rushcutters! ... more less
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- Also Known As:
- Vibe Hotel Sydney