My sister and husband and I were in Sydney for a Christmas holiday.
My sister had to change rooms three times due to smell and broken AC.
On our second night there we discovered that the keys to our room and my sister's room were identical. I don't know how many other people had keys to our rooms (we were tempted to go up and down the hall testing, but the hotel was full)
The night staff was completely dismissive of our concerns, the manager was uncontactable for our entire stay though he did follow up with an email after we had gotten home.
Other people's comments about the lack of privacy in the bathrooms were right on the mark, the rooms were dark and tired.
I had left a glass of wine with a small mouthful in the bottom of it on the bedside table and the cleaning staff left it there for three days.
Breakfast was excellent and very reasonably priced.
- Official Description (provided by the hotel):
- The Castlereagh Boutique Hotel is an elegantly restored, heritage-listed property ideally located in the heart of Sydney's commercial, retail and entertainment centre. The Castlereagh Boutique Hotel has a variety of public bars and dining areas to suit the needs of casual visitors and hotel guests. No stay at the Castlereagh would be complete without dining in the splendor of Cello's Restaurant, our Grand Dining Room, one of the last of its kind. ... more less
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- Also Known As:
- Castlereagh Boutique Sydney