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“Good mid priced apartment hotel”

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The York by Swiss-Belhotel
Ranked #53 of 180 Hotels in Sydney
Certificate of Excellence
Reviewed January 5, 2013

We like to stay at the York in Sydney. It's central and provides us with a good base for regrouping after travelling to visit relative in different parts of Australia. It provides in-suite laundry and a well equipt kitchen. The City Rail (trains to airport) is close at hand and it's a short walk to The Rocks and Circular Quay (ferries, Opera House). The rooms have a balcony with table and chairs and the hotel has a very nice pool. Not the choice for those who like luxury. We must comment on the friendliness and helpfulness of the Housekeeping staff.

  • Stayed: December 2012, traveled with family
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Thank Sasamat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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670 - 676 of 961 reviews

Reviewed December 21, 2012

The best point about this hotel is the location. It is a short walk to Circular Quay, where you will find the Opera House, The Rocks and other tourist attractions. It is also in the CBD, where you will find the biggest range of stores.
However the service is average, the reception staff looked like they would rather be anywhere else but there. (They did however kindly charge my phone for me which was really appreciated).
The room itself was not great (14th floor). It was large, with a kitchenette and seperate bathroom (including a washer and dryer), but the decor was tired looking and actually quite depressing. The room itself had very little natural light and the small balcony was extremely close to offices, so not much privacy.
The pool area didn't seem to get any sun on it (I was there end of day and around 10.00am in the morning) and the gym was teeny tiny.
If you are a business traveller looking for self service apt type rooms then this might surfice. If you are on holiday looking for upmarket, polished, modern 4 star accommodation this is not the place for you.

  • Stayed: December 2012, traveled as a couple
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1  Thank rafstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

The York is a hotel owned by the Swiss-Belhotel chain. However, most of their hotels are located in Asia-Pacific. The service is nice, the kitchen is well-equipped. The rooms have a balcony with some not so spectacular view, however, it is possible to grab some fresh air.

Stayed: April 2012, traveled on business
1  Thank pinta12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

We stayed here for 5 nights in a 2 bed apartment on the 17th floor. While it wasn't the most modern of apartments, it was comfortable and had all the amenities needed for a short break. It's a 5 minute walk from circular quay & darling harbour so can't be faulted by location. All in all a great holiday.

Room Tip: Reading some of the other reviews, there are some more modern suites. Also, ours was 2 bedroom but o...
See more room tips
  • Stayed: November 2012, traveled with family
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Thank jlsween
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheYorkSydney, General Manager at The York by Swiss-Belhotel, responded to this reviewResponded December 19, 2012

Dear jlsween,

Thank you for your review and we look forward to welcoming you back on your next stay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2012

We checked in and they gave us a room that was old and did not look refurbished. This is despite us booking a two bedroom apartment. Kettle was spoilt and was finally replaced. Not satisfied with the old worn out furniture at all.

  • Stayed: December 2012
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2  Thank Changkee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheYorkSydney, General Manager at The York by Swiss-Belhotel, responded to this reviewResponded December 19, 2012

Dear Changkee,

Thank you for taking the time to review your recent stay at The York by Swiss-Belhotel. We are sorry to hear you did not enjoy your time.

With regards to the apartment style, approximately 85% of our apartments have been refurbished. Apartments listed as superior or standard are our unrefurbished and are sold at a discounted rate. Information about the refurbishment style and apartment decor is provided within the room description.

Our deluxe apartments are our refurbished apartment type and over the course of 2012 we have been doing extensive works to bring all apartments into the Delxue category. This is set to continue in 2013 however the works are being completed during quiet times to avoid disruptions to our guests.

Please do not hesitate to contact us directly for assistance with a future reservation.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2012 via mobile

Situated in the rocks area , it was brilliant walked everywere , rooms are great , spacious , well equipped , clean . The hot tub was lovely after a busy day out round Sydney. Great value for money , defo worth a visit :-)

  • Stayed: October 2012
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Thank Bangor_jo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012

A perfect location, just a few minutes' walk from Darling Harbour, the Rocks, and Circular Quay. Two decent Japanese restaurants next door, though not much other restaurant possibilities in the shopping district. However, a few good options at Darling Harbour. The York had great amenities, including an area to shower and change if you arrive by flight before your room is ready. Concierge was very helpful. The rooms were huge with a washer & dryer and large bathroom, decent sized bedroom, big living room and dining room, and fully stocked kitchen. Nice views of the city. Great value for the price.

  • Stayed: November 2012, traveled as a couple
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Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheYorkSydney, General Manager at The York by Swiss-Belhotel, responded to this reviewResponded November 26, 2012

Dear travellingmagnolia,

Thank you for your review. We are pleased to hear you enjoyed our facilities and found the staff to be helpful.

I will be sure to pass on your comments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The York by Swiss-Belhotel

Address: 5 York St, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Luxury Hotel in Sydney
Price Range: $138 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The York by Swiss-Belhotel 4.5*
Number of rooms: 108
Official Description (provided by the hotel):
The York by Swiss-Belhotel is located in the heart of the CBD offering a combination of Studio 1 and 2 Bedroom Apartments. Each apartment offers a spacious living area, fully equipped kitchen, 1 or 2 bathrooms, laundry facilities and balconies. Most apartments have views that extend to the City SkyLine, and the Executive Apartments overlook Sydney Harbour Foreshore*.*Views are not uninterrupted ... more   less 
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Also Known As:
The York By Swiss-Belhotel Hotel Sydney
York Apartment Hotel
York Apartment Sydney
Apartment Hotel New York

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