I stayed at the Westin with my boyfriend in January 2014. We often stay at hotels all over the world and when the opportunity comes we like to treat ourselves.
We have stayed in Sydney several times and decided to give somewhere new a try. Conde Nast Traveller had rated the Westin and Four Seasons very highly and after reading reviews the Westin seemed to be slightly better (a few negative reviews regarding Four Seasons being run down).
We booked the Executive Suite which was more than $600 per night expecting that it would be very nice at a highly rated hotel.
The hotel was well located and the man at check in was polite. We headed up to our room and when we walked in we were unfortunately disappointed.
The room was very aged and I felt like I had walked into an 80s hotel. The suite was poorly designed and the rooms were very separate which made it seem small. We opened the curtains to reveal floor to ceiling glass with a view of the city (nice but not overally exciting). The windows were an absolute mess with brown water marks and dust all over the outside covering every centimetre which ruined the view.
The room was brown, cream and yellow and was just hideous to be honest. It just wasn't what I had expected considering photos showing the rooms to look quite modern and lovely.
As for room service, we ordered a very average meal late at night. 2 toasted sandwiches (which arrived cold as ice), a cheese plate and 2 glasses of wine cost over $150 and took an hour to arrive.
Lastly, the suite included lounge access. The lounge was very tiny with quite a blocked view. I was shocked after spending the last few trips in the Intercontinental Sydney lounge which is AMAZING! There was only one toilet which was unisex. The service was lovely but the food etc was very limited. Breakfast in the morning was quite limited again.
All in all a very average stay for a high price. If your standards are high and you are looking for somewhere nice to spend your money I wouldn't bother. If you can afford it your money will be better spent at the Park Hyatt (easily the best hotel and location in Sydney) or at the Intercontinental - make sure you book a club room for the out of this world views!
- Official Description (provided by the hotel):
- The award winning Westin Sydney is situated in the heart of Sydney's fashion and finance district surrounded by Sydney's most exclusive designer shopping, restaurants, theatres and nightlife. SPG Members receive complimentary in room internet when booking direct. Book direct today. ... more less
- Reservation Options:
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- Also Known As:
- Westin Sydney Hotel Sydney
- Sydney Westin