Located smack in the midst of the CBD, the Westin Sydney is an upmarket hotel and provided all the necessary comforts we needed over our one-week stay while attending a conference. The staff were friendly, pleasant and attended to all our queries (be it requests for bedroom slippers, extra toiletries and even adaptors for our various electrical appliances).The staff goes the extra mile in checking personally with you if everything was alright and up to expectations - on 2 separate occasions, I had a phone call to check on my satisfaction and a room visit as well.
We stayed in a deluxe room (forgot the location but our room looked out on the clock tower). Reasonable view and furnished well. The bathroom was sizeable and came equipped with the standard amenities of a tub, separate shower and loo. The rain shower was awesome and I had to be dragged screaming out of it, even after soaking in it for quite a while. Do be warned though, that the temperature changes suddenly so you might be left shrieking in a blast of ice cold water. The Heavenly bed is comfortable. Loved lazing in it.
With regards to room service, the menu is alright - standard offerings (nothing out of the ordinary) but do note that they charge an extra delivery fee on top of the price you pay for food. I didn't quite understand this but on the 2 occasions we did order food, the food came quickly and was tasty. Don't miss the breakfast at the Mosaic if it's provided. Great selection, good food and fills you up!
Both check-in and out were prompt. The location of the hotel is such that you can walk almost anywhere around the city to get to the attractions such as the Harbour Bridge, Opera House, Museum of Contemporary Art and various shopping malls. There are 2 subways within walking distance and a fair number of shops to get almost anything you want.
My only grouse is that they do not provide complimentary mineral water, which is kind of surprising, as I would have thought that is a given. The 2 bottles provided were a whopping $7 each. Not worth it.
On the whole, I had a good stay. If I do come back to Sydney, I will be back here.
- Official Description (provided by the hotel):
- The award winning Westin Sydney is situated in the heart of Sydney's fashion and finance district surrounded by Sydney's most exclusive designer shopping, restaurants, theatres and nightlife. SPG Members receive complimentary in room internet when booking direct. Book direct today. ... more less
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- Also Known As:
- Westin Sydney Hotel Sydney
- Sydney Westin