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“Sebel Pier One Sydney”

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Pier One Sydney Harbour, Autograph Collection
Ranked #17 of 178 Hotels in Sydney
Certificate of Excellence
Reviewed April 27, 2013

Spent 2 nights at this gorgeous hotel. Absolutely amazing location beneath the Sydney Harbour Bridge. Close to The Rocks but far enough away to be really peaceful. The service was outstanding. Highly recommended!

Room Tip: We stayed in a standard Heritage Room which was lovely, but I can imagine the other rooms would be e...
  • Stayed: April 2013, traveled as a couple
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Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,869 - 1,875 of 2,554 reviews

Reviewed April 25, 2013

I wasn't able to check in on time as the room wasn't ready and when I returned half an hour later was served by another staff member who wasn't as friendly as the first girl. The second girl didn't swipe my Accor card properly and ended up having to ring and get me to quote the numbers. After the initial mix-up things were OK but considering I didn't try to check in until nearly three, it was a little dissappointing. Other than that that the location and room were fantastic and I would stay again.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank SharonBohlsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

Booked here with friends for a night out in town; we got a Secret Hotel Deal which included Accommodation in a Waterside King room, drink on arrival at the bar (which we used before we went out to dinner) and Breakfast; parking was extra; after checking out the next day, it was a beautiful day so we decided to make a trip to Manly; the porters stored our baggage and we weren't charged any extra to leave the car there for the day (unusual for city parking)!
There was a leak from the room above into our bathroom (probably from the floor waste).
Would recommend this hotel although would not want to pay the claimed "full price".

Room Tip: We had a view of the harbour and Pier 2 which was lovely although a view of the Harbour Bridge would...
  • Stayed: January 2013, traveled as a couple
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Thank Cathannt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

Hotel is in a great location, a short walk to the Rocks Restaurants. Valet Parking was friendly, efficient and very reasonable. We were unexpectedly upgraded to very nice suite overlooking Walsh Bay, which gave us a fantastic view of the storms smashing Sydney on the Saturday morning.

The place has a good feel about it.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank WAX44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

This hotel is in a great location. Under the Harbour Bridge within easy walking to The Rocks, Circular Quay, Opera House a 15 minute walk across the bridge to Milsons Point.
The rooms are fairly small but the harbour side rooms have great views. The bathrooms are really average - there was always a 'wastewater' smell which was very really awful. The showers over the bath really hard to 'climb' out of and pressure in the shower pathetic.
Breakfast was disappointing for a hotel of this standard but service was very good.

Stayed: April 2013, traveled with family
Thank holsaddictGlendowie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013

Overall was a good stay, and the location was unusual and allowed for romantic strolls under the bridge up to the rocks.

It was a shame when we first arrived, all excited , to be greated by a less than friendly or helpful valet man, who simply stood there, could not spell our surname, and watched as me (pregnant) and my husband struggled with bags when his only concern was what time we would collect the car the next day. I was rudely informed it could not be the 24 hour period following (we arrived at 5pm) and to after paying $35 for valet, had to then find our own parking from 10am then next morning. When I called prior to arriving I was not told this by the hotel, hence why we decided to bring the car. Very dissapointing first impression.

We proceeded to check in and had a nice meal in the dining area on the wharf where they did sing happy brithday, nice touch.

Check out was confusing due to the car situtaion, however when we came to the desk to
collect the car a lovely man named Michael was very helpful and friendly.

One last comment regarding the toilets in the room which had a very very loud flush, almost 'aeroplane' style, which seemed a bit over kill. Apart from that the rooms were very quiet.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank citygetaway315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013

Had an overnight stay in January. Requested a quiet room with a view and that is what we received. Could not fault the service on check in and check out.
Had dinner at the hotel in the evening, was warned that service would be slow due to a sick leave matter, however alot slower than we thought. Food was excellent and we will be back. Thankfully we had the 50% discount on food.
Breakfast good.
Would stay again.

  • Stayed: January 2013, traveled as a couple
    • Value
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Thank PedroNastro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#17 Luxury Hotel in Sydney
#21 Business Hotel in Sydney
#27 Family Hotel in Sydney
#27 Romantic Hotel in Sydney
Price Range: $198 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pier One Sydney Harbour, Autograph Collection 5*
Number of rooms: 189
Official Description (provided by the hotel):
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. Our luxury Sydney Harbour hotel's accommodations also offer a smoke-free environment, valet parking and 24-hour security. ... more   less 
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Also Known As:
Sebel Pier 1 Sydney
Sebel Pier One Sydney Hotel Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One

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