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“Another great stay”

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Pier One Sydney Harbour, Autograph Collection
Ranked #22 of 178 Hotels in Sydney
Certificate of Excellence
Port Macquarie, Australia
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Another great stay”
Reviewed October 20, 2012

We have two favourite hotels to stay in when visiting Sydney and this is quicklydefinately our pick when in town for a relaxing (non-shopping) weekend away. The location under the bridge is very convienent for dinner at the quay and the rocks, being only a 10 minute walk to some of the best restaurants in Sydney.

We received excellent service from check-in & out, the bar and also the concierge who arranged a water-taxi for our transport to Circular Quay. This is a great option if heading out for a special night.

Our room this time was one of the heritage bridge side rooms which was clean and well presented,as are all the rooms in the hotel.

The bar down stairs is perfect for pre-dinner sunset drinks or post-dinner drinks and they do great cocktails.

Loved our stay and are looking forward to getting back down very soon.

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
2 Thank aatrip08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,397 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (640)
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English first
Adelaide, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 20, 2012

Staying at the Sebel Peir One hotel near the Rocks in the heart of Sydney for the weekend we found the staff & their service to be impeccably excellent. The Hotel is situated perfectly for accessing the Rocks, Circular Quay, Opera House and the CBD itself by foot with only a short walk to all the Harbour side attractions. Our room was spacious, very clean & comfortable and sitting out on the Peir with a bottle of wine watching the Harbour is a great way to end a busy day of site seeing. The Staff exceeded our expectations with the way they handled a sight maintenance problem without us even having to prompt them & they could not do enough for us.I can definitely recommend this hotel to other people & the next time I go to Sydney it is where I will stay. We had a fantastic time in a perfect location, thanks again to the staff at the Sebel Peir One Hotel.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank Derek A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed October 19, 2012

This week I travelled for work to Sydney and stayed at The Sebel Pier One, Sydney. As with my experiences at other Sebel resorts in Brisbane and Cairns, the accommodation was spotlessly clean, the bed comfortable, and the food excllent. An added bonus was the friendliness and efficiency of the staff, who without exception, almost fell over themselves to assist me wherever possible. Despite its close proximity to the Sydney Harbour Bridge, across which noisy trains rattle constantly, there was absolutely no external noise in my room. Another bonus of this site was its position on the water, which makes an evening drink or morning coffee a very enjoyable and relaxing experience. I will certainly stay there the next time I am in Sydney, and reccommend this hotel without reservation.

  • Stayed October 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland, Australia
Level Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed October 13, 2012

Despite being on the water the room views are mainly of the warehouse on the next pier(the opera house and Bridge are on the other side)
Beware the toilets they are the noisiest I have heard like one in a plane and you can hear neighboring one quite easily
Phone reception unless near a window is very poor despite being in the middle of Sydney so for get using you smartphone for internet and no wiFi in room.
They have free wifi in restaurant but not at breafast (go figure)

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yournameyouremail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 12, 2012

This hotel is perfectly located, right at the quiet end under the bridge, a short stroll to catch a ferry or one of the many fantastic restaurant Sydney has to offer. yes its expensive but your on the best harbour in the world

  • Stayed October 2012, traveled with friends
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Helpful?
Thank John_b717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, Australia
Level Contributor
262 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed October 11, 2012

Our room was lovely - the bathroom large with a bath. The satff were very efficient and helpful. The only downside was the non- acceptance of our Accor Advantage Plus. The hotel is now part of the Accor group - but not really??? We went to use our card at breakfast and were told we were unable to take advantage of our usual savings - this was a annoying. We were told that the full change over has not yet taken place although when I booked i did ask if we were geeting the Accor rate and was told that the rate quoted was better!! so hopefully they will have sorted out the adminstration side of thing sooner rater than later.

  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank Pumpkin20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AussieTraveller031
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 9, 2012

We stayed here on our wedding night and we were really underwhelmed. This hotel is relying heavily on its location, and for the price it has a number of shortcomings.

The room was adequate (be sure to get one with a view...). The finishes in the bathroom are beginning to age, with a noisy exhaust duct (waste pipe?) interrupting our sleep. The electronic door access to the room needs some serious review, we had trouble getting into our room every time.

The complementary breakfast was average, at best.

We recently stayed at a similar style of resort in Bali, and I know it would be difficult in Sydney to compete on price but the service and experience we had in Bali was infinitely superior. If they want to charge these high rates they need to back it up with exceptional service and interior design.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AussieTraveller031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pier One Sydney Harbour, Autograph Collection

Property: Pier One Sydney Harbour, Autograph Collection
Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Sydney
#22 Luxury Hotel in Sydney
#27 Family Hotel in Sydney
#27 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pier One Sydney Harbour, Autograph Collection 5*
Number of rooms: 189
Official Description (provided by the hotel):
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. Our luxury Sydney Harbour hotel's accommodations also offer a smoke-free environment, valet parking and 24-hour security. ... more   less 
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Also Known As:
Sebel Pier 1 Sydney
Sebel Pier One Sydney Hotel Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One

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