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“Always a pleasure” 5 of 5 stars
Review of The Langham, Sydney

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The Langham, Sydney
Ranked #11 of 179 Hotels in Sydney
Certificate of Excellence
Sydney Australia
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Always a pleasure”
5 of 5 stars Reviewed April 17, 2013

Fortunate enough to be upgraded to a suite on check in. We did have a problem with the sofa bed but it was fixed while we were out for the evening in the quiet, efficient manner that you find with the staff at Langham Hotels. This is the old Observatory Hotel re-branded as a Langham and it has that old world comfort in the furnishings and room sizes. The only grizzle I would have is that the breakfast room is too small. We had to wait 20 minutes for a table. The selection is good and the service excellent.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 1redgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,465 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (277)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Portland, Oregon
Level Contributor
8 reviews
4 of 5 stars Reviewed April 16, 2013

Spent two lovely weeks here (wedding anniversary). Our suite was spacious, very clean and most comfortable which was great to come to after a long day of sightseeing. The service from all staff was outstanding, friendly, polite and prompt. Breakfast was always an event to look forward to; from the gorgeous, delicious food to the great staff. We will return!

Room Tip: Walking distance to the Opera House, Observatory, etc.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rex333W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Campbelltown, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 14, 2013

We chose this hotel for our wedding anniversary stay as our first overnight stay was great. We upgraded to a suite this time and this added to the overall experience of staying in what must be considered as one of the best hotels, if not, the best hotel in Sydney. The service we received from the greeting, through to showing us to our room, the breakfast staff and checkout was the best I have received in any hotel. The standard rooms are tasteful, spacious and very clean and the suites go up one notch further. Due to the location, it is so much quieter than other hotels and sleeping in a strange bed was not a problem, as it quite often can be when travelling. Our wedding anniversary celebration was made so much more memorable as a result of staying here and we will definitley be back again anytime we are staying in the city overnight.

Room Tip: Pay the extra for the 3rd floor suites - well worth it ,especially if you are staying for multiple n...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank nigel_boik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George Town, null, Cayman Islands
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 14, 2013

The guys on the reception takes good care of you so you feel like home.Very courteous and happy to serve customers. What an excellent customer service that makes the Langham plus.! As a Travel counsellor and specialist in their hotel worlwide this one really treats me well with flowers and wine when I arrive in my room.Location was not that great but overall experience it was amazing! Thank you Langham Sydney!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mimi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 14, 2013

Not the best location* in Sydney but more than makes up for this with excellent service, great rooms and good facilities. The rooms are tastefully furnished, large and comfortable. Highlight fo us was a great breakfast every morning. The breakfast room has a lovely ambience and is staffed with helpful, cheerful people. By the second day, many staff remembered our name and preferences. The location, while not ideal, is an easy walk to the restaurants of The Rocks and a reasonable walk to the city shops and Darling Harbour.

Room Tip: Corner suite on top floor has a great balcony.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed April 10, 2013

My partner and I were given a gift of a night at the langham hotel. You like us might wonder where it is. It is in the Rocks and what an experience we had. From the time we arrived the service was like nothing I have experienced. They greeted us at the car, took our luggage parked the car and escorted us to reception. At reception we were asked what time we would like to check out, 1.30pm was fine. Up. To the room which was enormous, great view, great linen and enormous bathroom. We went down to the pool and gym which were also fantastic. Had a spa and a sauna, towels, lemon water and herbal tea supplied. The rocks is five minutes away so off we went to explore. The next morning breakfast at the hotel, again the service was second to none and the food fantastic, I will definitely back.

Room Tip: They are all great
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Dianne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 9, 2013

We had a wonderful stay at The Langham in Sydney for our 10th anniversary. The suite was beautiful and sweets were awaiting us to celebrate our anniversary. We also had an enjoyable time at the Galileo restaurant with a superb degustation dinner and complimentary hot drinks and sweets, again, to celebrate our anniversary. We thought those, were very thoughtful gestures.

The only down side was the breakfast buffet that we found less than average, food and service. A shame for a hotel of such high standards. Especially when the last thing customers experience is the breakfast, it is not a good strategy to make it cheap.

Overall, we had a wonderful stay and I would recommend this hotel to anyone, for special occasions or not.

Regards,

V. Nash

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank virgonash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Sydney

Property: The Langham, Sydney
Address: 89 - 113 Kent St, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Sydney
#5 Romantic Hotel in Sydney
#7 Family Hotel in Sydney
#8 Business Hotel in Sydney
#11 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Langham, Sydney 5*
Number of rooms: 98
Official Description (provided by the hotel):
Join us at Sydney's most exclusive harbourside address, The Langham, Sydney. Nestled in the historic rocks district, on famous Kent Street, this beautiful five star retreat has recently undergone a grand transformation, now boasting the largest guestrooms in the city. All rooms and suites feature opening windows, Juliette balconies and/or signature terraces, with the focus remaining on a grand residence experience for guests. Kent Street enjoys seclusion and privacy, whilst being a five minute stroll through The Rocks to The CBD; and all of Sydney's iconic locations. Our signature Pink Taxi is onsite to deliver you to any appointment you need within the CBD, with compliments. Guests are treated to Western Harbour views across White Bay or a stunning city skyline outlook across Sydney. Our global partner, Wedgwood, joins us for Afternoon Tea hosted in opulent Palm Court. Channelling pure sophistication, indulge in harbourside views, light drenched spaces and ambience jazz playing. As the sun sets over Palm Court Bar, jazz and mixology come together to create a gastronomical tasting experience like no other. The hotel is also host to Sydney dining hotspot "Kent Street Kitchen" led by internationally acclaimed Executive Chef, Thomas Heinrich. Delivering old world techniques combined with modern sophistication, everything in European chic can be anticipated. Featuring one of Sydney's most beautiful Chef's Table, three metres of white marble flanked by high back salmon chairs, Thomas Heinrich welcomes you to his personal table, positioned in the middle of the restaurant. The Day Spa at The Langham, Sydney continues to offer relaxation and luxury at the highest level when it comes to personal escape. Our newly designed and extended spa features facials, massages advanced skin care from German beauty pioneers, BABOR, exclusive Blue Mountains based IKOU and new partner, Aromatherapy Associates. The Langham, Sydney's renowned 20m indoor pool, voted Sydney's #1 hotel pool experience, features a star-dappled sky ceiling, meaning guests can swim under the stars, any time of the day or night. With a strong focus on luxury local experiences; The Langham, Sydney also offers private butler tennis afternoons, elegant boxed take-away picnics, unique terrace dinners, cocktail tasting experiences and local touring options for a luxury clientele. Modern Luxury and attention to detail, like Sydney has never experienced. Please, join us. ... more   less 
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Also Known As:
Observatory Hotel Sydney

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