For a 5 star rating I was very disappointed with the quality, service and location. I think the person who gave this place a 5 star rating should find another job. We booked a deluxe room few months prior, on arrival we were given an apartment in the towers. The room had a musty smell and the carpet dirty. Weren't notified that breakfast was finishing at 10am on checkin. Went down to breakfast and find out that breakfast was finishing in 10 mins. Quite a few couples arrived after us which were disappointed also. The casino is of poor standards. Limited to what you can purchase to eat, sports bar available only, very limited choice of poor quality food and poor service. The location is near the fish market, you don't want to be outside too long, the smell wants to make you dry reach. As for security don't leave your bags unlocked in rooms. People can't read DO NOT DISTURB on the door. Come to Perth, our Burswood Casino is a true 5 star!
- Official Description (provided by the hotel):
- Casino Hotel Complex situated 1 km across Darling Harbour from the city. ... more less
- Reservation Options:
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- Also Known As:
- Astral Tower And Residences Hotel Sydney
- Star City Sydney
- Star City Hotel Sydney
- City Star Sydney